Happy Tipalti User!
We use Tipalti as our automated AP invoice processing and global payments solution. All purchase invoices are received to a shared mailbox …
Starting at $129 per month
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What is Tipalti?
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
Recent Reviews
How Tipalti Differs From Its Competitors
Awards
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Popular Features
- Payment Status Tracking (46)9.191%
- Automated Accounts Payable Processes (40)8.787%
- Payment Audit Trail (40)8.686%
- Duplicate Bill Detection (41)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://tipalti.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $129 per month
Features
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What is Tipalti?
Tipalti is a payables automation solution that automates all phases of the accounts payable and payments workflow in one holistic cloud platform. Tipalti is designed to make it painless for finance departments to manage their entire global payables operation by streamlining:
Supplier onboarding and vetting
Tax and regulatory compliance
Procurement
Invoice processing, 2 and 3-way PO matching, and approvals
Global payment remittance, allowing a range of payment methods and currencies
Proactive communications of supplier payment status, issue resolution, and fraud detection
Enterprise-grade financial controls
Real-time payment reconciliation
Integrated with any ERP and accounting system
Tax reporting
Employee expense reimbursement with spend management solution
Card spend with corporate physical and virtual cards.
Tipalti's value proposition includes the following:
Reduce AP workload by 80% so the company can scale efficiently.
Generate revenue for AP and better manage cash flow with early payments.
Accelerate the financial close by 25%+ with detailed payment reconciliation reports.
Strengthen financial and compliance controls to mitigate risk and increase visibility.
Improve supplier relationships through a self-service payment experience.
Some of Tipalti’s customers include Amazon Twitch, Twitter, GoPro, Vimeo, and GoDaddy.
Tipalti Screenshots
Tipalti Integrations
Tipalti Competitors
- AvidXchange
- Stampli
- BILL
- Payoneer
- Hyperwallet, a PayPal service
- PayPal Mass Payments
Tipalti Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All |
| Supported Languages | Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, English (UK), Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese |
Tipalti Downloadables
Frequently Asked Questions
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
Tipalti starts at $129.
Reviewers rate Customizable Approval Policies and Electronic Funds Transfer highest, with a score of 9.4.
The most common users of Tipalti are from Mid-sized Companies (51-1,000 employees).
Tipalti Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(142)Attribute Ratings
Reviews
(1-25 of 87)Companies can't remove reviews or game the system. Here's why
March 29, 2024
Happy Tipalti User!
Score 10 out of 10
Vetted Review
Verified User
- Tipalti has a very user friendly interface, clearly laid out and easy to navigate
- The audit trail feature is hugely helpful to track an invoice's progress through the system
- Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
- We were able to put in strong controls around changes to vendor data
- We've found that the OCR is at times not particularly accurate, which is not such an issue for us but would be if we had invoices with dozens of lines
- Sometimes Tipalti flags sync errors when the invoices have in fact synced correctly to our ERP
February 26, 2024
Tipalti- it's a lifesaver!
- Vendor onboarding
- Payment approval
- ERP integration
- Approvers having viewing access to prior invoices for vendors
- Syncing with QBO can be a little testy, but this might be a QBO issue
January 12, 2024
Tipalti - rock solid P2P solution
- 3 way matching
- Communication (both regular email and chat feature within Tipalti)
- Workflows
- Reporting - need more built out reports, plus ability to customize, eg date range
- Make A/P Hub and PO more seamless. Still 2 separate experiences
- Incorporate the best features of PO into A/P Hub, eg impersonation
- 1099 reporting still seems to be an afterthought
December 18, 2023
Tipalti was a game-changer for our organization
Score 10 out of 10
Vetted Review
Verified User
- Supplier portal is easy to use for our vedors to securely and accurately capture contact, tax and payment information
- It can handle large volume uploads we need to make every month to create invoices for our music artists and labels
- It accurately syncs with our ERP NetSuite so real time GL activity is tracked
- It can make payments using ACH, eCheck (Int'l ACH), Wires and Paypal, so gives vendors a lot of options to be paid how they prefer
- It can do PayPal payments but I believe it is limited to USD currency
- In our iFrame it can be a little confusing for a vendor on how to update after the initial set-up. Internal users also can't make changes like they can in the Supplier Portal (or at least I'm not aware how)
November 01, 2023
Just do it.....just choose Tipalti, you will be glad you did !
- Invoice coding, routing, and approval
- Complete visibility of all invoices floating around your organization
- Payment of invoices via numerous methods and multiple currency with just a click of the mouse
- Captures W9 & W8-BENE information
- posts all information including a pdf of invoice into your GL/accounting system
October 24, 2023
How Tipalti Helped us Automate AP
- AP Automation - Tipalti has helped us streamline supplier management, invoice processing time and 2-way & 3-way matching
- Mass Payments - Streamlined payment experience for vendors, can pay in multiple currencies under multiple entities
- Procurement - Streamlined vendor management, advanced approval flows, PO generation
- We have encountered various limitations with PO integration which delays our invoice processing time
- We have encountered issues using the "Payment Notification Email" field in vendor records, payment notifications don't get sent to the email populated in this field.
October 18, 2023
What Tipalti can and cannot do for your company
- Excellent filters to sort data
- Customer service response time is very quick
- Vendor portal is easy to use and feedback from our vendors is positive
- Security of company and vendor information
- poor search functionality (e.g. cannot search for a payment by amount)
- frequent slowness and connectivity issues - seems unstable more than it should
- too many false positive sync errors
- times out every 20 minutes, forcing re-login
October 16, 2023
Tipalti ACH transfer is awesome!
- Customer Service
- Automation
- Pricing
- More client interaction via phone instead of email
- Ease of us - Great User Interface
- AI for invoice processing - saving time as part of reviewing and processing invoices
- Great customer interaction / on-boarding
- Expenses module - although I believe this has just been launched
- Timing of receiving transfers into Tipalti account - Can take a couple of hours
- Error checks when processing invoices to ensure that they synchronise to NetSuite first time.
October 04, 2023
Tipalti delivered it´s promise
- Flexibility in trying to solve the business problem that may be specific to our location or type of business
- Pretty quick support
- Ambitions to improve the solution - there is a roadmap
- Reporting capabilities are quite limited and certainly not configurable
- Connections between screens could be improved - improvements to UI would be beneficial
- Approval via SMS
October 04, 2023
Greatest Invoice Processing tool out there!
Score 10 out of 10
Vetted Review
Verified User
- Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
- System is almost always working efficiently, very few incidents that slow me down.
- System is incredibly user friendly. I was able to learn it pretty quickly.
- The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
October 03, 2023
My experience with Tipalti
Score 10 out of 10
Vetted Review
Verified User
- Payouts
- settelment Notifications
- Stoping a payment after it's been approved
- automatic email for set up reminders
- automatic emails for payment updates
- quick and easy payment process to multiple payees
- correcting a payment file without discarding all correct rows
October 03, 2023
My Tipalti experience
- Send notifications to suppliers
- Update on any delays or problems
- react very fast if there is any problem
- They could accept the money in Israel instead of having to made transfer to their US bank
- They should support every business transaction including drop shipping
- They are quite expensive (the fix monthly charge)
October 03, 2023
Cross-border Payment
- The sales team tried to understand our needs and set up a couple of meetings to figure out our concerns.
- The software introduction is easy to understand and the following support is sufficient.
- The description of task requirements are clear, and the support is on time and easy to understand.
- Some descriptions in the invoice Excel are confusing to customers who don't make payments in USA. If it would be more clear, it would save the time to seek help back and forth.
October 03, 2023
Highly recommend Tipalti!
- All invoice records, approvals and audit history (upload date, approved by individual and date, etc) are housed in Tipalti as well as payment batch details. Having everything in one place saved us a lot of time from pulling support during audit season.
- Invoice and payment records also sync to NetSuite, making cash and AP reconciliations easy and automated. This allows us more time during month-end to perform completeness checks, and less time booking Bill and Payment transactions.
- Additionally, supplier onboarding is much more efficient. Vendors can easily submit their information and update changes in banking information directly through the supplier login in Tipalti.
- In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
- Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
- For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
- If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.
September 17, 2023
Payment Process & Tipalti
- Handling the Foreign payments
- Provide detailed reports for our requirements
- Integrated with our Accounting ERM system
- Custom report creation according to the users requirements
- Payouts, including international
- Controls around approvals and payments
- Integration with multiple systems at the same time
- Sleaker auto-approvals for small teams
July 03, 2023
Great for complicated coding and approvers-lists
- PDF sync in to ERP
- OCR codes invoices based on previous examples and learns as it goes
- Invoices that are sent back to AP have an audit strand that keeps track of changes
- Most vendors manage their own payment information, meaning your team isn't managing banking information for vendors to process epayments
- The automatic payment system takes too long (i.e. invoices have to be ready a full week before payment would go out) and it doesn't allow for an emergency fund of cash to be held in the Tipalti account for last minute invoices that need to be processed faster
- Would love to see a feature that automatically codes an invoice to the first day in the open month for invoices that are synchronized AFTER a month is closed in the ERP, invoices don't sync until they are fully approved which means you have to manually check for any invoices sitting in approvals before closing out fiscal periods in ERP
- Allow staff to fix sync failures within Tipalti and then re-sync to ERP as opposed to having to manually edit within ERP
- Walking vendors through their payment portal is time consuming
- Two-way communications with ERP for vendor list. If my organization has to pay a vendor with a different form of payment first and then uses Tipalti second, it creates a duplicate vendor, that is very frustrating
July 03, 2023
Good system to streamline the AP process
- Streamlines the approval process of invoices
- Allows for easy filtering and reporting per vendor
- Easily allows for notifications and alerting for users
- Searching keywords within invoices, instead of just searching by invoice # or similar
- Easy to use.
- Reporting functionality assisting the cash reconciliation process.
- Controls reports available for external audit purposes.
- Managing funds, in and outflows.
- When making salary payments, we need predictability when the payments will settle, i.e. to manage the employees expectations. Being more accurate of when payments will settle can be improved.
June 28, 2023
Tipalti Use case
- Setting up bill approval matrix
- Sending payments to vendors
- Syncing with NetSUite
- A dedicated customer service personnel to solve the user problem
- Reduce the lead time taken to resolve a customer query
- Fix bugs/scrips to reduce the sync errors between Tipalti and Netsuite
June 27, 2023
Pleased with decision to switch
- Invoice recognition software learns from how an invoice is coded and routed for approval and will automatically fill in that information to reduce having to enter it each time if it doesn't change on a per invoice basis.
- Purchase Orders track the amount budgeted and will make you aware if there is a shortage. You can choose to create a new PO and merge it with the existing PO so that you don't have to relearn a PO number if it is one used throughout the year.
- Payments that are made to a vendor outside of the scope of the software, such as an online payment, can still be recorded manually so that you have that information all in one system to search.
- If you need to reset a payment that is recorded and processed by Tipalti, you need to contact Tipalti directly to have them VOID a payment and reset the invoice to be paid again.
- You have to wait to hear back from a customer service representative of Tipalti before you can reissue a payment. This means, if you don't hear back right away, and you VOIDED a payment for any reason, you cannot immediately reissue a payment until you know for use the payment was cancelled and the invoice is ready for payment.
- If a vendor is issued payment by check there is no printed copy of a check that you can send to a vendor as proof of payment. All you can send them is a screenshot that a check was issued, and there is no way to get a cashed check copy like you would be able to get from your bank. You again would need to contact Tipalti Support for this request.
May 22, 2023
Tipalti Saves Time and Money!
- Makes payments - no need to enter manual payments on Banklines
- Posts Purchase invoices into NetSuite ERP
- Approval system
- Sometimes there can be a delay in transferring data and payments
April 27, 2023
My Experience with Tipalti
- The automated coding functionality that learns how to code them correctly
- The updates that they release address needs that me and my team have requested. For example they just added the ability to change approvers without retracting the invoice
- Convient approval process. Invoices can be approved in the AP hub or through email notifications
- The ability to batch multiple invoices to download the pdf invoices. Currently we can only download one at a time
- The ability to download an export of bill details with the ability to choose the columns I want to include. Currently, I'm not able to choose the columns and cannot add columns like the Alias name.
- The ability to retract batched payments that have been sent for approval. Currently once it has been batched the approvers need to reject it if we want to make adjustments.