Tivoli Storage Manager Reviews

19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-3 of 3)

Scott Reese | TrustRadius Reviewer
December 12, 2019

Pricey for the feature set, but solid at what it does.

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it for file-level backups for all Windows and Linux server (275+), and Exchange mailbox-level backups. We have a 3-year recovery SLA for deleted files, and Tivoli makes retention policy configuration pretty easy.
  • File-level backups on all servers.
  • Granular retention policy. Some files we keep 3 years, others 30 days.
  • Exchange agent is a bolt-on that is not manageable from the console. You have to use an MMC plug-in on the Exchange server.
  • No SharePoint agent (anymore... there used to be one).
Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
Read Scott Reese's full review
Anonymous | TrustRadius Reviewer
September 24, 2019

TSM for your Enterprise Backup

Score 9 out of 10
Vetted Review
Verified User
Review Source
IT department uses TSM for daily backups and restores. It also handles DR replication from a Fastback appliance located elsewhere.
  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
  • It may have a significant learning curve for people unfamiliar CLI.
  • The database can become corrupt and will require repairs. I have not had a case when I lost any data or inventory though.
Large scale installations with traditional client agent backups. This does not suit pure virtual environments. Having said that, TSM does have another product specifically for the virtual environment. We have not used it.
Another positive point is that the clients can be configured to have separate individual storage which is important when considering GDPR compliance.
Read this authenticated review
Anonymous | TrustRadius Reviewer
March 30, 2018

TSM for Windows Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
Tivoli Storage Manager is being used across the whole organization to provide backup at the file level backup. This protects the business by including all the users My Document level files, which are mapped to a central file sharing server. In the unlikely event a user deletes a folder or file(s), we can rely on TSM to quickly and effectively restore the deleted file(s) or folders. Very reliable system. Tivoli support is also good and has assisted when needed.
  • Good Support
  • GUI interface is straightforward and easy to navigate.
  • CLI is also an option to check on health or status of Tape Library.
  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
Well suited for file level backup, data recovery needs 30, 60, or 90 days, or perhaps the last 3 iterations of a file change. Version we are running not suited for VMware backups, but IBM does have a VMware TSM version that will accommodate. Assess and be aware of what exactly the business data recovery requires.
Read this authenticated review

Feature Scorecard Summary

Universal recovery (1)
Live recovery (3)
Recovery verification (1)
Business application protection (1)
Multiple backup destinations (2)
Incremental backup identification (2)
Deduplication and file compression (2)
Management dashboard (2)
Platform support (3)
Retention options (3)
Encryption (2)

About Tivoli Storage Manager

Tivoli Storage Manager from IBM is a data protection & backup and disaster recovery solution.

Tivoli Storage Manager Technical Details

Operating Systems: Unspecified
Mobile Application:No