Toast Point of Sale

Toast Point of Sale

About TrustRadius Scoring
Score 8.5 out of 100
Toast Point of Sale

Overview

Recent Reviews

Toast use within Restaurant Setting

7
October 25, 2021
We used it not only as a POS within the restaurant for staff use but also as a remote ordering system for takeout orders on our website …
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Thumbs up!

8
May 25, 2021
Toast is the POS system we use for all 8 of our locations.

Worth Every Penny!

9
August 31, 2019
Our business recently made the switch to Toast after two years with another point-of-sale system and I couldn't be happier.

The software …

Toast POS

10
December 19, 2018
We have been using Toast as our POS for almost 3 years. It is deployed in the entire organization and has served us very well. We use it …

Toast - User Friendly - All In One!

10
August 16, 2018
My company used Toast and to be honest I genuinely loved the service. As their supervisor I spent months learning the system, if I had any …
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Toast is great

10
August 08, 2018

Toast is our 3rd POS in 3 years & I'm happy to say, our last one! One of the main reasons we selected Toast was for the integrated Online …

ALL IN FOR TOAST

10
July 27, 2017
We are using toast as our point of sale. It is great. We used to use Breadcrumb for our POS and Shown for online ordering until we saw …

Reviewer Pros & Cons

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Pricing

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Starter

$69

Cloud
per month

Essentials

$99

Cloud
per month

Growth

$199

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Toast Point of Sale?

Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).

Toast Point of Sale Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews and Ratings

 (24)

Ratings

Reviews

(1-1 of 1)
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Erin Thorp | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
  • processing CC payments in "offline mode" in case there is an internet outage
  • kitchen display screens
  • collecting payment from customers using a handheld right at their table
  • pre-approving card payments to assure the customer has enough money to pay for their order, etc

That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
  • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
  • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
  • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
  • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
  • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.