November 20, 2020
Pros and Cons
- The clear distinction in terms of modules and their functions, but you can easily link the different parts together.
- Users are involved in the TOPdesk product. Much attention to customer wishes. Free webinars about new developments or the exploration of certain parts.
- Easy to link to third-party applications.
- Every version that has been released has been thoroughly tested and therefore there are few bugs in production.
- Linking TOPdesk environment of customers and / or suppliers (Collaboration Center).
- Due to the many functionalities of the modules, you sometimes [do] not see the wood for the trees. With Asset Management they are taking a step in the right direction.