TORS Travel

TORS Travel is a Tour-Operator Reservation System designed to cater to the needs of tour operators, travel agencies, destination management companies, travel planners, and vacation planners. According to the vendor, this system aims to facilitate the creation and management of tailor-made holiday itineraries by providing features such as real-time pricing during customer interactions, multiple revisions for tracking purposes, and automatic generation of written quotes with detailed descriptions and pictures of resorts, hotels, and rooms. It also offers functionality to check for outstanding customer contact.

Key Features

• Holiday Quotations: According to the vendor, TORS Travel allows for real-time itinerary pricing, multiple revisions, and automatic generation of written quotes with resort/hotel/room descriptions and pictures. It also includes a check for outstanding customer contact.

• Requesting & Booking: TORS Travel enables tour operators to generate requests to suppliers, track their responses, and easily generate holiday invoices, vouchers, and itineraries. The system allows for re-pricing and quoting changes to the itinerary without affecting the existing booking. Additionally, a quick guided tour is available to help users understand the system.

• System Use and Documentation: The vendor states that TORS Travel charges system use based on a percentage of the booking value along with a fixed fee. During setup and initial bookings, there is a minimal charge for system use. The web application is compatible with any system using a supported browser, and the documentation is available in both HTML and PDF formats. Importing data from an existing system may also be possible.

• Brochure Request and Sales via Agents: TORS Travel enables tour operators to generate daily new address print runs for brochure requests and supports sales via agents with agent commission calculations. Multiple brands can be managed in one instance for reporting and separate branding presentation. Pricing APIs are also available to display holiday prices on websites or other platforms.

• Holiday Quote Builder: According to the vendor, TORS Travel provides a quick itinerary builder for fast quote creation. It allows for quote revisions to track different options offered to clients and offers manual and automatic special offers and pricing variations. The system supports various components such as hotels, tours, excursions, flights, car hire, rail, ferry, visa, and insurance.

• Request/Booking Features: TORS Travel allows tour operators to make and test revisions to the itinerary without affecting the current one. It facilitates supplier availability and option request generation, records option/request status with confirmation details, and allows for the creation of custom booking checklists. The system also enables voucher generation and maintains a booking change audit log.

• Administration Features: TORS Travel offers existing reports covering common needs, with the option to create custom reports. Scheduled reports can be automatically emailed to the user. The system supports overall or per-service mark-ups for easy accounting and agent variations. Additionally, there is a supplier payment ledger that validates against the quoted amount, and a destination/hotel/port configuration screen for easy management.