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TotalView Reviews

4 Ratings
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Score 9.6 out of 100

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Reviews (1-4 of 4)

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June 17, 2019

TotalView - An Amazing Diagnostic Tool

Zachary Davis | TrustRadius Reviewer
Zachary Davis
Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently, TotalView is being used as a network management tool that allows for a concise and consolidated location to view important network diagnostic information. This product is being used by my department within the hospital to troubleshoot issues ranging from bandwidth consumption on a per-interface level to monitor VoIP calls via our Shoretel phone system. Additionally, TotalView provides a quick view of our configured products Model #, Manufacturer, Serial # and the current version of Software running.
  • In-depth device interface performance
  • Daily Utilization with a historical view
  • Call Assessment and VoIP phone monitoring
  • I currently do not have any cons with the software - PathSolutions support is phenomenal.
TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.
Read Zachary Davis's full review
April 11, 2019

All your network are belong to us

Bryan Mularcik | TrustRadius Reviewer
Bryan Mularcik
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our IT Department uses TotalView for Network Monitoring and Troubleshooting. Due to its many features, we are starting to use TotalView to replace other higher-cost tools that we use for similar purposes. It gives us great visibility into the quality of our network performance, down to the switch-port level, and enables us to quickly identify deficiencies in link quality. Also, we can get a look back in time to pull metrics from reports of issues that may have occurred earlier in the day or week.
  • Probably the best value I have ever seen in a network monitoring product.
  • Phenomenal customer service and support.
  • Features galore!
  • If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
  • TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.
We can use TotalView to alert on up/down and link quality metrics easily. We can give our Service Desk custom permissions to view the network diagram and the map tools to quickly see where there is a "red" link, which could indicate a quality issue that we can proactively address. There are also very handy tools that help us to identify router interfaces, which may be accidentally set to half-duplex, or there is a QoS issue that may be impacting voice quality. New features also allow us to push network config to multiple devices. Totalview really excels in giving us the ability to be proactive about network problems, and is now adding features that are allowing us to replace other, more expensive tools.
Read Bryan Mularcik's full review
April 29, 2019

Great network focused tools for semi-automated network troubleshooting

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
TotalView is being used for network trend data for the specific purpose of troubleshooting. It is used exclusively by the team of network engineers to address problems. It allows senior level guys to gather data quickly for complex issues (otherwise gained from CLI as a manual process) and junior level guys to quickly assess basic issues and get direction from within the tool with explanations of issues and corrective actions.
  • The setup is fast and easy - 500 devices in 20 minutes.
  • The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
  • It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.
  • Customization can be difficult to achieve - although well documented and support is willing to help.
  • Some configuration steps are cumbersome but strides have been made to fix that in recent years.
  • Automation and discovery of devices aren't the easiest to do, it is one of the short comings. While it is achievable it's not as up front as other tools
This tool is well suited for data gathering and analytics to troubleshoot and fix issues. This is not meant to be used as a monitoring and alerting solution, although it does have capabilities to do some monitoring/alerting. This tool's strength is the fast and easy setup as well as the data it gathers and how it presents it.
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June 26, 2019

Easy to use. Easy to implement. Support is phenomenal

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use TotalView to monitor our entire network infrastructure to include all: routers, switches, firewalls, and wireless controllers.
  • Simple, intuitive interface.
  • Support Team is great.
  • New features being added all the time.
  • I don't have any complaints or suggestions right now.
TotalView is suited to teams that monitor networks and need to respond, in advance, to end user issues. It also provides a history of details tracked, that would normally take several cost prohibitive pieces of software to track.
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TotalView Scorecard Summary

Likelihood to Recommend (4)
9.6

Feature Scorecard Summary

Network Performance Monitoring
8.8
Automated network device discovery (3)
9.1
Network monitoring (3)
8.5
Baseline threshold calculation (3)
9.3
Alerts (3)
8.5
Network capacity planning (3)
8.9
Packet capture analysis (1)
9.1
Network mapping (3)
8.9
Customizable reports (3)
8.0
Wireless infrastructure monitoring (1)
9.1
Hardware health monitoring (3)
8.5

What is TotalView?

PathSolution’s TotalView is a network performance monitoring tool. PathSolutions emphasizes issue diagnostics and recommended remediation as a key facet of TotalView, in addition to core monitoring features. These features include network mapping, bandwidth analysis, real-time performance and cloud service monitoring, and automated report generation. The vendor also advertises rapid deployment via auto configuration and network discovery.
Categories:  Network Performance Monitoring

TotalView Technical Details

Operating Systems: Unspecified
Mobile Application:No