TrustRadius
https://media.trustradius.com/product-logos/U7/iw/UG35PF6FD3NL.JPEGTouchBistroIf you can operate a smartphone, you can operate this POS2019-01-19T22:48:26.957ZWe used Touch Bistro for two years and it was extremely user-friendly. Being an iOS-based software, it was easy for staff to learn. The software can be used on iPad's of various sizes to make it convenient for you particular setup. Depending on your particular needs, I feel like this would be a good fit.,Easy to learn being iOS-based
Being cloud-based, your product mix, as well as your detailed modifier list, is available immediately
Able to access reports, sales, hours, etc. from mobile app,Being iOS based, there can be glitches related to updates. Towards the end, we had issues related to the last two updates and had to wait for Apple to put out a fix.
The software does run off of a Mac Mini, so you have to be careful that staff does not update the individual iPad's before the Mac Mini is updated. Updating the iPads without updating the Mac Mini will result in your software not working.
Though there is an iPhone app to view reports, there is not one that would allow you to ring in orders. If your staff, like mine, doesn't wear aprons you may have a few broken iPads on your hands from trying to carry too many items.,6,The software is easy to understand and use
We could not find a case for the iPads that would also fit the third party card reader so we went without. This resulted in card readers breaking off in the charging port rendering the iPad useless.
Reports were available in real time, so it was extremely easy to see sales and make quick decisions.,Toast,7shifts, HotSchedules, ToastJayelynn WillmanTouchBistro saved my sanity and, therefore, my business!2019-01-19T19:33:40.738ZI use TouchBistro in our craft brewery’s tasting room. It is our POS system, time clock, finished product inventory manager, and metrics aggregator. TouchBistro provides a reliable, fast, and easy interface to process payments at our bar-- cash or credit cards. We can also easily create and manage tabs. Due to the portable nature of this POS, we can also take customers' orders at their tables.,Very fast transaction times; I do not need to wait for the credit slip printer to respond, it is almost instantaneous.
I can add, delete, or modify menu items on the fly and in real time in literally a handful of seconds.
TouchBistro provides an intuitive and easy way to check my tasting room’s metrics in real time from anywhere on the globe.
My employees are able to access a customized menu of item modifiers and discounts very quickly and easily.,There needs to be a way to stop TouchBistro from printing a customer copy every credit card transaction. Nobody wants this copy and I’m using double the amount of thermal paper,9,The ROI is fantastic. Before TouchBistro we used a cash register with a paper tape and stand-alone credit terminal. Average transaction times were around 30-45 seconds. A long awkward time for a customer to stand and wait.
Because of the ability to almost instantly bring up the day/week/month’s metrics, I can plan and accurately schedule labor to accommodate the ebbs and flows of customers.,David AyersTouch Bistro: Making everyday Easier2019-01-08T03:54:28.167ZWe use TouchBistro in our two restaurants on a daily basis for a variety of things:
POS (cash, credit, gift card, charge on an account, room charge)Inventory tracking (stock, recipe tracking)Delivery orders (PostMates, GrubHub, UberEats)On accounts (timeshare companies)Paid in/paid outPayroll tracking (clocking in/out, payroll, different job codes)Variety of reportsOur speed of service and customer interaction tableside has greatly improved.,Easy to use, user-friendly POS system . You can train a team in 30 minutes or less
Reporting
Account management
Reliability. It has gone down once in 2 1/2 years,Additional reporting
More details revolving around Account management,10,Increased customer satisfaction.
Haven't had to upgrade any equipment in the 2 1/2 years we have had it, previously we had to upgrade equipment yearly,Asana, ZenefitsGina KamaiGreat software! Highly recommend.2019-01-04T18:49:22.784ZGreat platform to take orders quickly and transmit to the kitchen. Great for reports and employee clock. Also great for the on the go reporting from my phone.,Very easy to update menu items and prices.
Very easy to update employee clocks.
Very easy to see previous years reports for planning.,Have a reservation platform sync with Yelp.
The send button is too small. Needs a bigger button on the bottom right side of the screen.
Could show incentives messages on screen to push staff.,10,Planning from previous dates.
On the go reporting in order to cut staff when slow.
Negative to rely on internet connection.
Negative to have to rely on updates from Apple.,Verified UserTouchBistro review2017-11-02T19:32:21.114ZIt is the POS, time recording, COGS and sales reporting for our restaurant at Summerhill Farm located at 24013 US 71 Park Rapids MN 56470,Very clean and simple setup for initial installation.
Greatly reduced training of new servers. Average of 15 minutes and new serves were able to enter and process orders.
We are a seasonal business and TouchBistro allows us to suspend our account when we are closed and turn back on when we open without any additonal fees.,Time card reporting should be in hundredths instead of 60 minute. This would allow payroll reporting to 3rd parties to be simpler.,8,Biggest impact is reduced training time for new hires.
Better accuracy on food orders.,cake pos and Harbor Touch POS,QuickBooks Pro, GustoJeff ReishEasy to use! Plus, ingredient tracking & customizable reports!2017-11-08T20:30:27.268ZWe use TouchBistro for our small cafe/to-go foods business. It is used by our front of house salesmen to check out customers and log catering orders. TouchBistro helps us to maintain tight control of resources with its recipe and ingredients tracker. We can easily perform audits with the ability to run various reports with just a few clicks. It is also very helpful in managing employees!,Ingredient tracking
Cloud reporting
Easy to run reports
Running weekly, customizable reports automatically sent to your preferred e-mail,Recipe tracking & menu entry must be done on the iPad, and it would be much easier if it was possible to input it via the online cloud!,10,Positive- control over ingredients
Positive- ability to monitor sales and better forecast in order to reduce waste
Negative- it is expensive for our small business,Verified User
Unspecified
TouchBistro
7 Ratings
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