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Tour de Force CRM

Tour de Force CRM

Overview

What is Tour de Force CRM?

Tour de Force CRM, developed by White Cup, is a customer relationship management solution specifically designed for distributors. According to the vendor, this software is tailored to meet the needs of small to large-sized companies in the distribution industry, including distributors, sales teams, marketing...

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Recent Reviews
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Pricing

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What is Tour de Force CRM?

Tour de Force is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Tour de Force CRM?

Tour de Force CRM, developed by White Cup, is a customer relationship management solution specifically designed for distributors. According to the vendor, this software is tailored to meet the needs of small to large-sized companies in the distribution industry, including distributors, sales teams, marketing teams, customer service teams, and manufacturing companies. The product aims to drive growth, increase profitability, differentiate businesses, and improve employee engagement.

Key Features

BI included: According to the vendor, Tour de Force CRM provides representatives with access to business intelligence (BI) tools that allow them to view important information and make informed decisions.

Built-for-distributors quoting: The product offers a quoting system specifically designed for distributors, which the vendor claims can help generate accurate and competitive quotes.

Drag-and-drop automated workflow builder: Tour de Force CRM features a user-friendly interface that allows users to create and customize automated workflows easily, streamlining processes and improving efficiency.

Product, sales, and customer performance trends: Integrated with White Cup BI, Tour de Force CRM provides insights into product, sales, and customer performance trends, enabling businesses to identify growth opportunities and optimize strategies.

Fast distributor reports and dashboards for ERP Data: White Cup BI allows users to generate fast and accurate reports and dashboards using data from their enterprise resource planning (ERP) systems, helping distributors access critical information quickly and make data-driven decisions.

Get inventory right and improve your bottom line: According to the vendor, White Cup BI helps distributors optimize inventory management by providing real-time visibility into inventory levels, facilitating informed decision-making and improving profitability.

Data-backed Pricing Recommendations: Tour de Force CRM utilizes data analysis to provide intelligent pricing recommendations, assisting distributors in optimizing pricing strategies and maximizing profitability.

Intelligent product and customer segmentation: The software allows distributors to segment products and customers intelligently based on various criteria, enabling targeted marketing efforts and personalized experiences.

Master pricing within 90 days: According to the vendor, Tour de Force CRM offers a comprehensive pricing training program that aims to help distributors master pricing strategies within a short timeframe, empowering them to effectively manage pricing structures.

Seamlessly integrates with enterprise business systems: Tour de Force CRM seamlessly integrates with various enterprise business systems, providing distributors with quick and easy access to a wide range of customer information, reporting, and analytics.

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Comparisons

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Reviews and Ratings

(7)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Mike Bursack | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Tour de Force is a Sales CRM. We use it to track customers, tasks, appointments, notes, shipto's, and activities. We create scorecards from activities, and the Sales Manager can see exactly what the salespeople are doing with their customers. All this information keeps our salespeople in line with their customers, our company, and what needs to be done next.
  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Sales Force Automation (9)
50%
5.0
Customer data management / contact management
100%
10.0
Workflow management
N/A
N/A
Territory management
100%
10.0
Opportunity management
100%
10.0
Integration with email client (e.g., Outlook or Gmail)
10%
1.0
Contract management
N/A
N/A
Quote & order management
50%
5.0
Interaction tracking
70%
7.0
Channel / partner relationship management
20%
2.0
Customer Service & Support (3)
36.666666666666664%
3.7
Case management
80%
8.0
Call center management
N/A
N/A
Help desk management
30%
3.0
Marketing Automation (2)
40%
4.0
Lead management
70%
7.0
Email marketing
10%
1.0
CRM Project Management (3)
36.666666666666664%
3.7
Task management
10%
1.0
Billing and invoicing management
70%
7.0
Reporting
30%
3.0
CRM Reporting & Analytics (3)
80%
8.0
Forecasting
80%
8.0
Pipeline visualization
80%
8.0
Customizable reports
80%
8.0
Customization (4)
30%
3.0
Custom fields
60%
6.0
Custom objects
N/A
N/A
Scripting environment
N/A
N/A
API for custom integration
60%
6.0
Security (2)
95%
9.5
Role-based user permissions
90%
9.0
Single sign-on capability
100%
10.0
Social CRM (2)
N/A
N/A
Social data
N/A
N/A
Social engagement
N/A
N/A
Integrations with 3rd-party Software (2)
15%
1.5
Marketing automation
30%
3.0
Compensation management
N/A
N/A
Platform (1)
80%
8.0
Mobile access
80%
8.0
  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
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