Tour de Force CRM Reviews

5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.0 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-1 of 1)

Mike Bursack | TrustRadius Reviewer
January 18, 2020

Tour de Force: the good and the bad

Score 7 out of 10
Vetted Review
Verified User
Review Source
Tour de Force is a Sales CRM. We use it to track customers, tasks, appointments, notes, shipto's, and activities. We create scorecards from activities, and the Sales Manager can see exactly what the salespeople are doing with their customers. All this information keeps our salespeople in line with their customers, our company, and what needs to be done next.
  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Read Mike Bursack's full review

Tour de Force CRM Scorecard Summary

Feature Scorecard Summary

Customer data management / contact management (1)
10
Territory management (1)
10
Opportunity management (1)
10
Integration with email client (e.g., Outlook or Gmail) (1)
1
Quote & order management (1)
5
Interaction tracking (1)
7
Channel / partner relationship management (1)
2
Case management (1)
8
Help desk management (1)
3
Lead management (1)
7
Email marketing (1)
1
Task management (1)
1
Billing and invoicing management (1)
7
Reporting (1)
3
Forecasting (1)
8
Pipeline visualization (1)
8
Customizable reports (1)
8
Custom fields (1)
6
API for custom integration (1)
6
Single sign-on capability (1)
10
Role-based user permissions (1)
9
Marketing automation (1)
3
Mobile access (1)
8

About Tour de Force CRM

Tour de Force is a customer relationship management (CRM) software with features such as enterprise resource planning (ERP) integration, Microsoft Outlook integration and mobile access.