Name: Tracey
Price: 399 USD
Author: Tracey

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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Tracey is a shipping intelligence software offered by TRON B.V., targeting small to large-sized e-commerce businesses. According to the vendor, Tracey provides a range of features to enhance the shipping process and improve operational efficiency.

## Key Features

**Carrier performance**: According to the vendor, Tracey allows businesses to evaluate carrier performance based on data, enabling informed decisions for carrier selection. Users can access independent carrier reports and choose carriers based on factors such as dates and price.

**Issue flagging**: Tracey reportedly flags and displays shipping issues promptly, providing users with better control and oversight. This feature allows businesses to proactively address problems as they arise.

**Process automation**: The vendor claims that Tracey enables process automation, including automatic notifications, emails, and triggers to carriers and customers. This automation streamlines operations and improves efficiency, particularly in customer service.

**Predictions**: Tracey claims to provide insights into expected lead times and delivery dates. The software can reportedly predict potential delays with an accuracy rate of 91%. Recipients can be informed about estimated time of delivery predictions, enhancing customer satisfaction.

**Alerts**: Tracey offers immediate alerts for larger deviations that may impact business operations. These alerts enable users to stay informed about critical issues and take timely actions to mitigate risks.

**Integrations**: According to the vendor, Tracey seamlessly integrates with a variety of systems, including popular webshop software and customer service tools. This compatibility allows for smooth data exchange and enhanced workflow.

**Parcel monitor**: Tracey provides a comprehensive overview of parcel shipments from over 40 carriers. Users can gain real-time insights into delivery status, identify issues, and ensure smooth operations for all carriers.

**Engine**: The core of Tracey is its engine, which connects different systems, facilitates translations, and ensures seamless data flow. The vendor claims that this integration leads to lower system costs and higher operational efficiency.

**Shipping software integration**: Tracey offers integration with popular webshop software such as Magento and Shopify. According to the vendor, this integration allows for a hassle-free connection with existing shipping infrastructure.

**Customer service integration**: Tracey integrates with common customer service software like Zendesk and Trengo. This integration streamlines customer support operations and enhances communication efficiency through automated processes and data synchronization.

Basic

ShipHero is an ecommerce fulfillment and shipping solution from the company of the same name in Garnersville.

Brand WMS

3PL WMS

Enterprise WMS

ShipHero

ALK Technologies, acquired by Trimble, developed PC*Miler, a transportation management and route planning application for trucking entities needing geomapping and GIS information. The product is now offered under the Trimble MAPS brand.

PC*Miler

Trimble MAPS PC*Miler

Tracey

Transportation and Logistics Software automates and aids in the management and optimization of activity across a company's distribution network or shipping area, particularly with managing costs of shipping and freight, meeting service agreements, and reducing transit time.

Transportation & Logistics

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Transportation & Logistics Software

Tracey

Overview

What is Tracey?

Key Features