TrustRadius: an HG Insights company

TrackJS

Score8 out of 10

2 Reviews and Ratings

What is TrackJS?

TrackJS is an error monitoring service for web applications. It provides enhanced stack traces and detailed telemetry for developers to understand how an error happened, how to recreate it, and how to fix it.

Media

Screenshot of Dashboard of overall quality and website activity.
Screenshot of Error impact report shows you the breadth of users and devices affected by an error.
Screenshot of Discoverable filtering shows you anomalies in your error data.
Screenshot of Error report with enhanced stack traces, inline source code, and telemetry analytics.

1 / 4

Screenshot of Dashboard of overall quality and website activity.

Top Performing Features

  • Application monitoring

    Application monitoring involves tracking response times and resource usage for applications, including highly-distributed applications

    Category average: 7.5

  • Threshold alerts

    Alerts indicating when critical thresholds have been reached

    Category average: 7.4

  • Application performance management console

    The management console is used to manage monitoring agents and et thresholds, etc.

    Category average: 7.5

Areas for Improvement

  • Application dependency mapping and thresholding

    Mapping relationships between the application and its underlying infrastructure

    Category average: 5.9

  • Predictive capabilities

    Data mining of log and other performance data to understand predictors of slowdowns or outages

    Category average: 6.8

  • Collaboration tools

    Collaboration tools enable DevOps staff to collaborate by adding notes/comments and also integrating with external collaboration tools like ticketing systems

    Category average: 6.7

Great Product for Basic Tracking

Use Cases and Deployment Scope

We use TrackJS to monitor all Javascript errors on our site. Whenever we deploy or notice potential performance issues, TrackJS is the first place I will look. If I see a spike in issues, I notify our technical team of the Issue and they can investigate more deeply in the platform.

Pros

  • Easy to use
  • Time report is great
  • Great level of detail

Cons

  • Price is a bit high
  • More customizable alerts would be great
  • Would love more detail related to site speed

Return on Investment

  • ROI has been positive. We've identified a few issues that we wouldn't have otherwise found without TrackJS.

Alternatives Considered

New Relic

Other Software Used

Shopify Plus, New Relic, Loop Returns