Tracx Reviews

18 Ratings
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Score 7.0 out of 100

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Reviews (1-9 of 9)

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February 26, 2016
Joelle Chiasson | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I used Tracx to live-post for the Super Bowl. It made my life MUCH easier being able to post on Facebook and Twitter in one browser and watch the engagement live.
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February 25, 2016
Bryan Nye | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I like that Tracx has all of the social media resources that we are looking for with just one login required. In the past we have used multiple social media tools to do the same jobs that Tracx does for us today.
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February 19, 2016
MacKenzie Teskey | TrustRadius Reviewer
Score 8 out of 10
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I would say Tracx is well suited for agencies who managed multiple brands. For brands who run a lot of campaigns Tracx is a great tool to help manage communication, conversation and understand how people are perceiving the information that is being presented.
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February 16, 2016
Kelley McLees | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Tracx didn't meet all our needs, but it was great for other uses.
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February 17, 2016
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Tracx is best for influencer marketing tracking, where you need to track specific mentions of a keyword from specific people. Not sure it's the 100% solution for other social media aspects, but I have not explored many of those aspects, so I cannot be the end-all-be-all person to say when it isn't well suited.
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February 19, 2016
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Tracx is just a great platform for large companies. It gives you the scale and capabilities for either a medium or large business and can unify the digital efforts you're making across the company. Tracx is a must have for any serious organization looking to go from Socialbakers or any cheap platforms to the real deal.
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November 17, 2015
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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Likelihood to Recommend

When we released a new ad during the holiday season, it was imperative to see how consumers and social media users were reacting to our timing. Tracx was key in helping us identify where people were most disappointed, what the overall reception was, and where we could improve our communication in order to assist our social media community moderators in responding to complaints.
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What is Tracx?

Tracx is a social media analytics platform that is designed to help enterprises to build their brand, attract new customers, service existing ones and connect with other key audiences in the social-enabled world. According to the vendor, the solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually driven Social Recommendation Engine, enabling smarter interactions that deliver meaningful business results.

Tracx Features

Has featureSocial Media Management
Has featureSocial Media Monetization
Has featureSocial Media Intelligence
Has featureSocial Media Analytics
Has featureCustomized Dashboards
Has featureSocial Media Command Centers

Tracx Screenshots

Tracx Video

Tracx Social Intelligence Platform for the Modern Enterprise

Tracx Downloadables

Tracx Integrations

Sugar Sell (SugarCRM), Google Analytics, SugarCRM, IBM - Core Metrics

Tracx Competitors

Tracx Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Tracx Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
10%
Enterprises (> 500 employees)
90%

Tracx Support Options

 Free VersionPaid Version
Phone
Email
FAQ/Knowledgebase
Social Media

Tracx Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS
Supported Languages: Russian, Hindi, Polish, Indonesian, Lithuanian, Albanian, English, Spanish, Korean, Bulgarian, Turkish, Latvian, French, Dutch, Greek, Bengali, Ukrainian, Macedonian, German, Finnish, Thai, Czech, Vietnamese, Malayalam, Hebrew, Swedish, Georgian, Danish, Romanian, Norwegian, Italian, Chinese, Armenian, Croatian, Persian, Slovak, Portuguese, Japanese, Arabic, Hungarian, Estonian, Slovene