Tracx Reviews

18 Ratings
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Score 7.0 out of 100

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February 17, 2016
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Renew

Unless another group comes out with a software that is more easy to use, we will renew. While Tracx captures all the data we want, we still have to view the spreadsheets and do some math to get some of the numbers we want (potential impressions - not offered- versus actual reach - offered). If another solution offers both of those with an easy to use interface, we wouldn't be opposed to switching, especially if it was cheaper. Because we are only using Tracx for this influencer tracking that no one else does and they gave us a great deal since that is our main point of use, I do not foresee us switching!
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November 17, 2015
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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Verified User
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Likelihood to Renew

Tracx is a solid software for identifying customer sentiment that would otherwise go unheard and undocumented by our company. We're able to report to our CEO the good and the bad with actual data and do so on an attractive interface. It is also essential in helping us prepare queries well in advance.
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What is Tracx?

Tracx is a social media analytics platform that is designed to help enterprises to build their brand, attract new customers, service existing ones and connect with other key audiences in the social-enabled world. According to the vendor, the solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually driven Social Recommendation Engine, enabling smarter interactions that deliver meaningful business results.

Tracx Features

Has featureSocial Media Management
Has featureSocial Media Monetization
Has featureSocial Media Intelligence
Has featureSocial Media Analytics
Has featureCustomized Dashboards
Has featureSocial Media Command Centers

Tracx Screenshots

Tracx Video

Tracx Social Intelligence Platform for the Modern Enterprise

Tracx Downloadables

Tracx Integrations

Sugar Sell (SugarCRM), Google Analytics, SugarCRM, IBM - Core Metrics

Tracx Competitors

Tracx Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Tracx Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Tracx Support Options

 Free VersionPaid Version
Social Media

Tracx Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS
Supported Languages: Russian, Hindi, Polish, Indonesian, Lithuanian, Albanian, English, Spanish, Korean, Bulgarian, Turkish, Latvian, French, Dutch, Greek, Bengali, Ukrainian, Macedonian, German, Finnish, Thai, Czech, Vietnamese, Malayalam, Hebrew, Swedish, Georgian, Danish, Romanian, Norwegian, Italian, Chinese, Armenian, Croatian, Persian, Slovak, Portuguese, Japanese, Arabic, Hungarian, Estonian, Slovene