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TrafficLIVE is a versatile tool that has proven to be invaluable for managing various aspects of business operations. Users, including …
Overview
What is Deltek TrafficLIVE?
Deltek’s TrafficLIVE is a cloud-based agency management software solution. The vendor says that the solution provides unmatched visibility into an agency’s entire business; improves business processes and drives efficiency that sets an agency up for success and increased profitability. TrafficLIVE is designed to help…
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Popular Features
- Scheduling (9)8.080%
- Timesheet Tracking (9)8.080%
- Resource Management (9)6.060%
- Task Management (9)5.050%
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What is Deltek TrafficLIVE?
Deltek’s TrafficLIVE is a cloud-based agency management software solution. The vendor says that the solution provides unmatched visibility into an agency’s entire business; improves business processes and drives efficiency that sets an agency up for success and increased profitability.…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Deltek TrafficLIVE?
Deltek’s TrafficLIVE is a cloud-based agency management
software solution. The vendor says that the solution provides unmatched
visibility into an agency’s entire business; improves business processes and
drives efficiency that sets an agency up for success and increased
profitability. TrafficLIVE is designed to help agencies to be more connected,
productive and profitable. The vendor says that with TrafficLIVE agencies can start:
- Attacking Over-Servicing
- Billing Actuals, Not Estimates
- Connecting Your Team
- Delighting Clients & Staff
- Gain Full Agency-wide Visibility
Deltek TrafficLIVE Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Team Collaboration
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Timesheet Tracking
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Invoicing
- Supported: Project & financial reporting
- Supported: Integration with accounting software
Additional Features
- Supported: Tender Management
- Supported: API Access
- Supported: Utilization Reporting
- Supported: Project Templates
- Supported: Project Overview Dashboard
- Supported: Microsoft Outlook/Google Calendar Integration
Deltek TrafficLIVE Screenshots
Deltek TrafficLIVE Integrations
- Xero
- QuickBooks Desktop Enterprise
- QuickBooks Desktop Pro
- QuickBooks Desktop Premier
- Microsoft Project
- Deltek Maconomy
- Sage 50cloud Accounting (formerly Sage 50 Accounting)
- Microsoft Outlook/Google Calendar
Deltek TrafficLIVE Competitors
- Kantata PS Cloud
- Planview AdaptiveWork
- Workamajig
- Clients & Profits
- Paprika Software
- Advantage Software
- CreativeWorx TimeTracker
Deltek TrafficLIVE Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All countries |
| Supported Languages | British English, German, French, Spanish, US English, Brazilian Portuegese, Italian |
Frequently Asked Questions
Kantata PS Cloud, Planview AdaptiveWork, and Workamajig are common alternatives for Deltek TrafficLIVE.
Reviewers rate Scheduling and Timesheet Tracking highest, with a score of 8.
The most common users of Deltek TrafficLIVE are from Small Businesses (1-50 employees).
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(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
TrafficLIVE is a versatile tool that has proven to be invaluable for managing various aspects of business operations. Users, including client services and delivery teams, have found it to be an essential resource for estimates, quotes, resource allocation, time tracking, expenses, purchasing, and invoicing. With integration capabilities with Sage Line 50, TrafficLIVE ensures seamless alignment with management accounting and provides full visibility of operations. This enables design agencies to focus on creativity while also tracking real-time financial information.
One significant benefit noticed by users is the system's ability to expedite billing and invoicing processes. By capturing all costs, time, and resourcing data for each project in one place, TrafficLIVE has increased the speed and accuracy of these financial tasks. Additionally, the system's centralized database makes it easier to generate reliable and accurate real-time reports. This has greatly streamlined workflows in busy studios where TrafficLIVE is used on an hourly basis to monitor incoming jobs and ensure resource availability to meet deadlines.
Before adopting TrafficLIVE, users experienced a lack of visibility and clear processes to track job progress, which often resulted in delays and inefficiencies. However, since implementing this tool, organizations have observed significant improvements in staff scheduling, project planning, utilization measurement, and project reporting across departments such as client services, marketing, and head office operations. The scheduling and job management features of TrafficLIVE have become instrumental in allocating specific tasks to team members while effectively tracking time and budget spend.
The user-friendly interface of TrafficLIVE has simplified studio scheduling by providing an overview of resource allocation along with detailed insights into individual projects. By automating administrative tasks related to time scheduling, contact management, billing, and briefing, this tool saves a considerable amount of time for users. Overall, TrafficLIVE offers a comprehensive solution for managing various aspects of business operations seamlessly and efficiently.
Time-saving Templates: Many users have praised the value of quote and job templates in saving time and ensuring important work packets are not missed. These templates have been highly valuable, allowing users to quickly generate accurate estimates without starting from scratch. Some users felt that these templates were a game-changer for their productivity.
Comprehensive Dashboards: The clear and comprehensive dashboards provide a comprehensive view of finances for each quote or job, allowing users to easily track expenses, purchases, and invoices all in one place. This holistic overview has been highly appreciated by reviewers who find it invaluable in getting a true picture of what's happening in their business.
Efficient Resource Analysis: Users have found the ability to analyze time and resource usage for any job priceless as it has allowed them to identify areas of overrun or missed estimates and continuously improve estimation accuracy. This feature enables better resource management by accurately allocating resources based on analysis, leading to improved efficiency overall.
Clunky and crowded user interface: Several users have expressed dissatisfaction with the clunky and crowded user interface of the software. They feel that there are too many buttons, which makes it difficult to navigate and find the necessary features.
Lack of integration with Merlin Project for Mac users: Many Mac users have been disappointed by the lack of integration between the software and Merlin Project. This limitation prevents them from seamlessly working across both platforms, causing inconvenience and frustration.
Difficulties with support portal and documentation: The support portal and documentation have received negative feedback from a significant number of users. They believe that these resources need a complete overhaul as they are currently difficult to navigate, lack relevant information, and often fail to provide effective solutions to their queries or issues.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
June 06, 2021
Ideal for a startup
Deltek TrafficLIVE was previously being used by our organization for the purpose of a timesheeting tool. Originally, it was brought in to be a complete PSA system covering Reporting, Data Management & Invoicing, however, it lacked the functionality to adequately provide the business with the support it needed in these areas.
- Timesheet management
- Employee database
- Export functionality
- User interface
- Community support
- Reporting
- Timesheet management
- Extract raw data
- Employee database
47.77777777777778%
4.8
20%
2.0
- Positive: Increased efficiency (easy for timesheet entry).
- Negative: Increased risk (no audit trail).
- Negative: Increased risk (no standard approval process).
Deltek TrafficLIVE was the pre-existing system when I joined the company. When we decided to purchase a new system, we considered a number of options such as Kimble PSA, Oracle NetSuite & Mavenlink. We decided to go ahead with Kimble PSA because we felt that as a package, it provided all the functionality we need against its competitors. It had far more functionality than TrafficLIVE and was more suited to the scale of our business.
December 01, 2015
Choosing TrafficLIVE
Score 8 out of 10
Vetted Review
Verified User
TrafficLIVE is continually being used in our extremely busy studio on an hourly basis to monitor not incoming jobs but to access we have the amount of resources in place to meet the deadlines. Before TrafficLIVE we did not have enough visibility of the current status of jobs to keep the account managers informed of their progress. It was very easy for jobs to be bumped as there were no clear processes in place when challenged as to why a job was over running or being superseded. Previously we would have large charts to outline each season work load but this was proving ineffective as keeping the chart up to date was proving not only too time consuming but less and less used as the definitive scheduler. TrafficLIVE is used by the marketing department in our head office with a broad range of users.
- Good overview of what has been planned in and highlighting any potential troubleshooting needed.
- You can add as many tasks for each job so that the potential to miss a deadline is avoided due to not having enough time added.
- The user permissions can be set for a particular audience rather than there just being one generic setting. We have different levels of management as to who can self assign work and who is assigned their daily/weekly work flow.
- One of the main features I would like to see added is another permissions option that allows Studio/Traffic Managers to the see the 'blue' time added that currently only the user can see when they have added their actual hourly time. This would give the option to view quickly the progress of a job, and to see if its still live or completed. There is the option to look at the 'weekly timesheet' but this in my opinion is not nearly as user friendly as being able to look at a glance each calendar.
- It would be hugely beneficial if along the grey bar on the bottom of the homepage another notification is added that a job had been added to Deltek TrafficLIVE. A simple number would alert you that a new job has been added and needs your immediate attention.
- The job search has been conveyed to me by a number of users as not working efficiently enough. If you have the job number then it works perfectly but if you try to locate a job by the account managers name or project name it will not reliably respond in your search.
61.11111111111111%
6.1
70%
7.0
- Much more clarity as to how much time each different type of brief should take to complete as we can back reference as to how long it took last season.
- It has lead to better customer service. We can visibly demonstrate where we are with jobs and who has been assigned. In the past verbally confirming the different stages did not always convince the project leaders that they were being given the actual real time.
- From the Studio users point of view it has empowered them to manage their time more efficiently. If they receive a request to move onto another job their calendars can be reviewed to see if they are available or not.
We chose Deltek TrafficLIVE after several presentations as to the benefits of its work flow system, and having explained in detail as to what we had to achieve to make our studio much more productive plus being able to monitor the daily pinch points. The overall design, navigation and usability compared to other more complicated products that we had considered was ultimately the decision maker for us.
Score 9 out of 10
Vetted Review
Verified User
TrafficLIVE is being used for estimates, quotes, resource allocation, time tracking, expenses, purchasing, and invoicing. Primarily controlled by our client services and delivery team; it is critical to the day to day running of our business. Integration with Sage Line 50 helps to keep Traffic aligned with our management accounting.
- Quote and job templates are incredibly valuable. Not only do these save time, but the team are less likely to miss crucial work packets from their estimates.
- Dashboards provide a clear picture of finances on every quote or job, with the added ability to drill down to the detail.
- Being able to go back to any job and analyse time and resource usage is priceless. You might see where you have overrun, or maybe missed something in your original estimate. This will help you to continually improve the accuracy of your estimates.
- By nature, having everything in one system (quotes, expenses, purchases, jobs, time, resource, invoices) makes it far easier to get the true picture of what's going on in your business.
- The user interface is clunky. Like its competitors, Traffic is hindered with legacy code, features and interfaces. It often feels like they're running out of space for buttons! That being said, I think it's the best of a bad bunch! And it works!
- The support portal and documentation need a complete overhaul. The Traffic support portal declined when it migrated into Deltek's portal. It now feels like you've stepped back in time!
- Content needs restructuring and rewriting. It's a mess and it's hard to find what you are looking for. PDF downloads are a nightmare. Needs clean html pages.
- The UI screens for resource planning (the 10,000ft view screens) are cumbersome and in need of a design overhaul. We don't use them at all, they're pretty useless. The new Work Planner looks promising, but overly complicated and hindered by the general UI weaknesses of their legacy Adobe Air App platform.
- Projecting agency capacity is something we do outside of TrafficLIVE. Because we're often trying to predict against things that aren't yet jobs in the system, alongside jobs that ARE in the system. For this kind of flexible/lightweight capacity planning, we end up using another third party application. TrafficLIVE is best used when you have definitive estimates/bookings.
- Integration with Merlin Project is non-existent. Mac users don't generally use MS Project, so this is a bit of a failure on Deltek's part.
- Being able to assign multiple resources to one task would be a better way of structuring quotes and jobs in Traffic. It would save time. It would reduce the number of tasks needing to be created for every job. Project plans have been created this way for years, why doesn't Traffic allow this?
63.33333333333333%
6.3
92.5%
9.3
- Increased employee efficiency - often takes less time to create a quote because you can start with a template.
- More accurate estimates through use of templates. Less chance of missing a critical task from the estimate. By being able to go back and review similar job performance, you can improve your estimates on your new quote.
- You know where you are on every single job going through the business!
- Having data on every job has helps us to make smart decisions again and again. This has had a huge impact on job profitability.
Synergist - does the same thing, but the interface was far more complicated to use. Looked like a bit of a nightmare to use. Didn't get too far reviewing this one. Was too concerned about on boarding with our workforce.
Paprika - saw a demo, looked 'OK', heard bad reviews from friends in the same industry. Appeared to be plagued with the same issues as Synergistic. Paint to use.
Streamtime - Tested this thoroughly. Loved the interface, and very nearly bought this software over TrafficLIVE for that very reason. In the end it did not allow us to separate time into distinct categories such as 'estimated', 'quoted', 'scheduled', and 'actual'. In Streamtime, if you stretched the time next to a task, it seemed to also adjust the estimate as well. In contrast, Traffic separated time into these dimensions for every task, resulting in a far more useful data set for reporting.
Finally, Traffic was cloud based, which meant that I didn't need the added hassle of hosting and maintenance. In my opinion, Streamtime is suited to a smaller business, maybe 5-20 employees. It might have improved now but it's been two years since I reviewed it.
October 27, 2015
TrafficLIVE was a NO Brainer!
TrafficLIVE was used across the business from the very start of the process chain - quotation to invoice and everything in between.
It allowed us as a design agency to have full visibility of operations, thus leaving the 'creatives' to be creative and the finance guys to count the pennies in realtime.
No system is perfect but TrafficLIVE came pretty close to solving our problems all in one central place in the cloud 24 x 7.
We decided to change our process to suit the way TrafficLIVE works to capture all costs, time and resourcing for each project which increased the speed of billing and invoicing.
With all the data in one place it made it easier to create reports in real time with data we could trust and challenge instead of plucking figures out of the sky.
It allowed us as a design agency to have full visibility of operations, thus leaving the 'creatives' to be creative and the finance guys to count the pennies in realtime.
No system is perfect but TrafficLIVE came pretty close to solving our problems all in one central place in the cloud 24 x 7.
We decided to change our process to suit the way TrafficLIVE works to capture all costs, time and resourcing for each project which increased the speed of billing and invoicing.
With all the data in one place it made it easier to create reports in real time with data we could trust and challenge instead of plucking figures out of the sky.
- Being able to schedule in real-time in many different ways is a massive benefit as projects change. Giving users the ability to move their individual workloads around helps them organise their day in a more realistic fashion.
- Having the ability to allocate resource in a variety of ways and reflect this in capacity reports makes it easier to constantly evaluate and instantly change employees availability to suit the needs of the business.
- Flexibility of how you want to start a Project by translating a quote from a job and vice versa with adding tasks on the fly makes it easy to adapt to changing deadlines.
- It negates the need to use paper PO books as all POs are kept within the wrapper of a project, along with expenses so they can be tracked and reclaimed on the fly saving time and your cash flow.
- Within the administration set up it needs clearer definition as to the type of user account - maybe a warning or prompt to tell you the additional charge if you switch more features on when setting users up or reusing accounts when employees leave.
- I'd like to see other options and price points available when selecting what each user should have available to them.
95.55555555555556%
9.6
100%
10.0
- Visibility of staff utilisation.
- Faster invoicing for account managers and invoicing to clients.
- Improved collaboration across departments and teams with little effect on the people who need to be creative.
- Having the ability to run any kind of operational report - ultimately it's the estimated versus actuals which is what the finance guys love.
We had tried developing our own Filemaker based system and customising a large print procurement based system - in terms of functionality and development they failed to be successful coupled with ever increasing unsustainable capex.
TrafficLive has no physical infrastructure requirements and all that goes with maintaining hardware on business premise, it's cloud based and compliant with DAR.
Updates are continuous throughout the year and you can have a say on future feature requests.
The other systems couldn't compete on the features and overall cost of implementation and delivery.
TrafficLive has no physical infrastructure requirements and all that goes with maintaining hardware on business premise, it's cloud based and compliant with DAR.
Updates are continuous throughout the year and you can have a say on future feature requests.
The other systems couldn't compete on the features and overall cost of implementation and delivery.