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TrafficLIVE is a versatile tool that has proven to be invaluable for managing various aspects of business operations. Users, including …
Overview
What is Deltek TrafficLIVE?
Deltek’s TrafficLIVE is a cloud-based agency management software solution. The vendor says that the solution provides unmatched visibility into an agency’s entire business; improves business processes and drives efficiency that sets an agency up for success and increased profitability. TrafficLIVE is designed to help…
Recent Reviews
Popular Features
- Scheduling (9)8.080%
- Timesheet Tracking (9)8.080%
- Resource Management (9)6.060%
- Task Management (9)5.050%
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What is Deltek TrafficLIVE?
Deltek’s TrafficLIVE is a cloud-based agency management software solution. The vendor says that the solution provides unmatched visibility into an agency’s entire business; improves business processes and drives efficiency that sets an agency up for success and increased profitability.…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Deltek TrafficLIVE?
Deltek’s TrafficLIVE is a cloud-based agency management
software solution. The vendor says that the solution provides unmatched
visibility into an agency’s entire business; improves business processes and
drives efficiency that sets an agency up for success and increased
profitability. TrafficLIVE is designed to help agencies to be more connected,
productive and profitable. The vendor says that with TrafficLIVE agencies can start:
- Attacking Over-Servicing
- Billing Actuals, Not Estimates
- Connecting Your Team
- Delighting Clients & Staff
- Gain Full Agency-wide Visibility
Deltek TrafficLIVE Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Team Collaboration
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Timesheet Tracking
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Invoicing
- Supported: Project & financial reporting
- Supported: Integration with accounting software
Additional Features
- Supported: Tender Management
- Supported: API Access
- Supported: Utilization Reporting
- Supported: Project Templates
- Supported: Project Overview Dashboard
- Supported: Microsoft Outlook/Google Calendar Integration
Deltek TrafficLIVE Screenshots
Deltek TrafficLIVE Integrations
- Xero
- QuickBooks Desktop Enterprise
- QuickBooks Desktop Pro
- QuickBooks Desktop Premier
- Microsoft Project
- Deltek Maconomy
- Sage 50cloud Accounting (formerly Sage 50 Accounting)
- Microsoft Outlook/Google Calendar
Deltek TrafficLIVE Competitors
- Kantata PS Cloud
- Planview AdaptiveWork
- Workamajig
- Clients & Profits
- Paprika Software
- Advantage Software
- CreativeWorx TimeTracker
Deltek TrafficLIVE Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All countries |
| Supported Languages | British English, German, French, Spanish, US English, Brazilian Portuegese, Italian |
Frequently Asked Questions
Kantata PS Cloud, Planview AdaptiveWork, and Workamajig are common alternatives for Deltek TrafficLIVE.
Reviewers rate Scheduling and Timesheet Tracking highest, with a score of 8.
The most common users of Deltek TrafficLIVE are from Small Businesses (1-50 employees).
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(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
TrafficLIVE is a versatile tool that has proven to be invaluable for managing various aspects of business operations. Users, including client services and delivery teams, have found it to be an essential resource for estimates, quotes, resource allocation, time tracking, expenses, purchasing, and invoicing. With integration capabilities with Sage Line 50, TrafficLIVE ensures seamless alignment with management accounting and provides full visibility of operations. This enables design agencies to focus on creativity while also tracking real-time financial information.
One significant benefit noticed by users is the system's ability to expedite billing and invoicing processes. By capturing all costs, time, and resourcing data for each project in one place, TrafficLIVE has increased the speed and accuracy of these financial tasks. Additionally, the system's centralized database makes it easier to generate reliable and accurate real-time reports. This has greatly streamlined workflows in busy studios where TrafficLIVE is used on an hourly basis to monitor incoming jobs and ensure resource availability to meet deadlines.
Before adopting TrafficLIVE, users experienced a lack of visibility and clear processes to track job progress, which often resulted in delays and inefficiencies. However, since implementing this tool, organizations have observed significant improvements in staff scheduling, project planning, utilization measurement, and project reporting across departments such as client services, marketing, and head office operations. The scheduling and job management features of TrafficLIVE have become instrumental in allocating specific tasks to team members while effectively tracking time and budget spend.
The user-friendly interface of TrafficLIVE has simplified studio scheduling by providing an overview of resource allocation along with detailed insights into individual projects. By automating administrative tasks related to time scheduling, contact management, billing, and briefing, this tool saves a considerable amount of time for users. Overall, TrafficLIVE offers a comprehensive solution for managing various aspects of business operations seamlessly and efficiently.
Time-saving Templates: Many users have praised the value of quote and job templates in saving time and ensuring important work packets are not missed. These templates have been highly valuable, allowing users to quickly generate accurate estimates without starting from scratch. Some users felt that these templates were a game-changer for their productivity.
Comprehensive Dashboards: The clear and comprehensive dashboards provide a comprehensive view of finances for each quote or job, allowing users to easily track expenses, purchases, and invoices all in one place. This holistic overview has been highly appreciated by reviewers who find it invaluable in getting a true picture of what's happening in their business.
Efficient Resource Analysis: Users have found the ability to analyze time and resource usage for any job priceless as it has allowed them to identify areas of overrun or missed estimates and continuously improve estimation accuracy. This feature enables better resource management by accurately allocating resources based on analysis, leading to improved efficiency overall.
Clunky and crowded user interface: Several users have expressed dissatisfaction with the clunky and crowded user interface of the software. They feel that there are too many buttons, which makes it difficult to navigate and find the necessary features.
Lack of integration with Merlin Project for Mac users: Many Mac users have been disappointed by the lack of integration between the software and Merlin Project. This limitation prevents them from seamlessly working across both platforms, causing inconvenience and frustration.
Difficulties with support portal and documentation: The support portal and documentation have received negative feedback from a significant number of users. They believe that these resources need a complete overhaul as they are currently difficult to navigate, lack relevant information, and often fail to provide effective solutions to their queries or issues.
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
June 06, 2021
Ideal for a startup
Deltek TrafficLIVE was previously being used by our organization for the purpose of a timesheeting tool. Originally, it was brought in to be a complete PSA system covering Reporting, Data Management & Invoicing, however, it lacked the functionality to adequately provide the business with the support it needed in these areas.
- Timesheet management
- Employee database
- Export functionality
- User interface
- Community support
- Reporting
- Timesheet management
- Extract raw data
- Employee database
47.77777777777778%
4.8
20%
2.0
- Positive: Increased efficiency (easy for timesheet entry).
- Negative: Increased risk (no audit trail).
- Negative: Increased risk (no standard approval process).
Deltek TrafficLIVE was the pre-existing system when I joined the company. When we decided to purchase a new system, we considered a number of options such as Kimble PSA, Oracle NetSuite & Mavenlink. We decided to go ahead with Kimble PSA because we felt that as a package, it provided all the functionality we need against its competitors. It had far more functionality than TrafficLIVE and was more suited to the scale of our business.
December 02, 2015
TrafficLIVE - perfect for managing timesheets
We used Deltek Traffic LIVE across the whole organisation for scheduling and tracking jobs across multiple teams in different locations and for keeping track of time sheets and job related expenses and purchases. We also use it for managing our client contact database.
- The time sheet area is really good - it's easy to drag and drop and fill in time sheets with allocated tasks quickly, which makes it more likely that people will actually do it!
- It's invaluable to be able to see the time spent on different tasks across a job - both for keeping track of ongoing projects, but also to plan resourcing and costs for the next time.
- It's useful to be able to mark parts of a job as 'complete' before the full job is finished - this makes it easier to track which tasks still have to be finished, and makes sure that people are tracking time to the correct task within the job.
- Job templates are very useful to make sure the same set of tasks is added to each job automatically.
- The interface is clunky - everyone in our agency hates how it looks! There are also a lot of not very intuitive features - Deltek TrafficLIVE can do so many things, but how to do them is not always clear! A design refresh is well overdue.
- The support site is hard to use, and frustrates many of our users. The client services managers are always helpful, but it would be great to have an easy to navigate support site and set of guides to help people with even the most basic features of Deltek TrafficLIVE - we've ended up making our own internal handbook on it!
78.88888888888889%
7.9
77.5%
7.8
- We have been able to quote much more accurately for jobs based on full information about previous jobs.
- We can ensure that no jobs get 'lost' or details forgotten when people are on leave/out of office, as its all in the system.
- It's very easy to refer back to previous jobs and correspondence with customers when speaking to them about new projects.
Score 9 out of 10
Vetted Review
Verified User
TrafficLIVE is being used for estimates, quotes, resource allocation, time tracking, expenses, purchasing, and invoicing. Primarily controlled by our client services and delivery team; it is critical to the day to day running of our business. Integration with Sage Line 50 helps to keep Traffic aligned with our management accounting.
- Quote and job templates are incredibly valuable. Not only do these save time, but the team are less likely to miss crucial work packets from their estimates.
- Dashboards provide a clear picture of finances on every quote or job, with the added ability to drill down to the detail.
- Being able to go back to any job and analyse time and resource usage is priceless. You might see where you have overrun, or maybe missed something in your original estimate. This will help you to continually improve the accuracy of your estimates.
- By nature, having everything in one system (quotes, expenses, purchases, jobs, time, resource, invoices) makes it far easier to get the true picture of what's going on in your business.
- The user interface is clunky. Like its competitors, Traffic is hindered with legacy code, features and interfaces. It often feels like they're running out of space for buttons! That being said, I think it's the best of a bad bunch! And it works!
- The support portal and documentation need a complete overhaul. The Traffic support portal declined when it migrated into Deltek's portal. It now feels like you've stepped back in time!
- Content needs restructuring and rewriting. It's a mess and it's hard to find what you are looking for. PDF downloads are a nightmare. Needs clean html pages.
- The UI screens for resource planning (the 10,000ft view screens) are cumbersome and in need of a design overhaul. We don't use them at all, they're pretty useless. The new Work Planner looks promising, but overly complicated and hindered by the general UI weaknesses of their legacy Adobe Air App platform.
- Projecting agency capacity is something we do outside of TrafficLIVE. Because we're often trying to predict against things that aren't yet jobs in the system, alongside jobs that ARE in the system. For this kind of flexible/lightweight capacity planning, we end up using another third party application. TrafficLIVE is best used when you have definitive estimates/bookings.
- Integration with Merlin Project is non-existent. Mac users don't generally use MS Project, so this is a bit of a failure on Deltek's part.
- Being able to assign multiple resources to one task would be a better way of structuring quotes and jobs in Traffic. It would save time. It would reduce the number of tasks needing to be created for every job. Project plans have been created this way for years, why doesn't Traffic allow this?
63.33333333333333%
6.3
92.5%
9.3
- Increased employee efficiency - often takes less time to create a quote because you can start with a template.
- More accurate estimates through use of templates. Less chance of missing a critical task from the estimate. By being able to go back and review similar job performance, you can improve your estimates on your new quote.
- You know where you are on every single job going through the business!
- Having data on every job has helps us to make smart decisions again and again. This has had a huge impact on job profitability.
Synergist - does the same thing, but the interface was far more complicated to use. Looked like a bit of a nightmare to use. Didn't get too far reviewing this one. Was too concerned about on boarding with our workforce.
Paprika - saw a demo, looked 'OK', heard bad reviews from friends in the same industry. Appeared to be plagued with the same issues as Synergistic. Paint to use.
Streamtime - Tested this thoroughly. Loved the interface, and very nearly bought this software over TrafficLIVE for that very reason. In the end it did not allow us to separate time into distinct categories such as 'estimated', 'quoted', 'scheduled', and 'actual'. In Streamtime, if you stretched the time next to a task, it seemed to also adjust the estimate as well. In contrast, Traffic separated time into these dimensions for every task, resulting in a far more useful data set for reporting.
Finally, Traffic was cloud based, which meant that I didn't need the added hassle of hosting and maintenance. In my opinion, Streamtime is suited to a smaller business, maybe 5-20 employees. It might have improved now but it's been two years since I reviewed it.