Recent Reviews

Trainual has help us a ton!

10 out of 10
October 12, 2021
We have used Trainual for our onboarding and continual training processes for our team to make sure everyone has access to the training …
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Popular Features

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Learning content (9)


Progress tracking & certifications (9)


Course authoring (8)


Course catalog or library (8)


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Features Scorecard

Learning Management


Product Details

What is Trainual?

Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed for small to medium sized businesses that are growing quickly and eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every time.

According to the vendor, customers can actually avoid their best people leaving, retain and nurture great talent, ensure everybody does things the right way every time, and even get themselves out of the day-to-day grind if they simply spend the time to document how they do what they do in simple step-by-step sequences.

Trainual Competitors

Trainual Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo


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Frequently Asked Questions

What is Trainual's best feature?

Reviewers rate Compliance management highest, with a score of 9.7.

Who uses Trainual?

The most common users of Trainual are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings




(1-9 of 9)
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Christopher J. Ferretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Trainual to document all possible processes to audit them and ensure they're as effective as possible. We are also using it to train new employees. We really like the combination of the different media forms available for teaching - from plain text, audio, and video. The tests are also very helpful.
  • Document processes
  • Test Knowledge
  • Really clean UI
  • Sinking with apps like Gusto or other payroll platforms where you can track the on-boarding and training of an employee.
Documenting/building processes onboarding and training new employees training existing employees Testing employees and creating "certifications" internally
October 26, 2021

Get your teams trained!!

Serhat Oner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is currently being used to train new employees and retain the current processes through all seasoned employees. It allows many team members to go back to the basics if they forget something. Bringing on new hires find it so much easier to get things started as if they have been part of the team for years
  • Allows us to break up each session
  • Add videos along with other links to each module
  • Give everyone a secure login
  • Makes use of the time people spend on it.
  • Implementing type form style surveys.
  • Live feedback when someone enters the portal.
We have offices set around the world, and hiring new team members in certain countries makes it a bit difficult, especially now to fly out or fly in to help get them situated and fully trained. This really helps close the gaps in between the distance and training. Makes onboarding a heck of a lot easier.
Mario Jiannino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently we are using trainual to house a lot of our training videos and documentation. We have a lot of modules that hold plenty of information for our team and provides a terrific resource for our entire agency. Everyone in the agency is introduced early on to Trainual and the benefits it offers. We used to have all of our training in Google Docs and Confluence. Trainual, however keeps things very organized and the flow is also something we can track. Beforehand we couldn't track how much training someone from our team had done and now we can!
  • Tracks progress for training.
  • Easily determines a new hires competency in handling tasks on their own.
  • Houses all of our documents and videos in one location versus several.
  • Identifying the users and their roles
  • Access to modules or training can be confusing
  • If you aren't careful some tasks and training can be pretty deep within trainual, and hard to find.
Trainual is well suited for new hires. They can be introduced to our processes and products before testing and trying themselves. Trainual provides for a less jarring experience for anyone new to our team. Every time someone new starts it is imperative that they complete all the training modules within Trainual before doing some of the work themselves. It definitely allows for a smoother transition to the team and work life.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have used Trainual for our onboarding and continual training processes for our team to make sure everyone has access to the training resources available to them at all times. We use it across our entire organization.
  • Onboarding
  • Video embedding
  • Documentation
  • Having more options for testing features
Trainual is well suited for situations when you are trying to get an entire team on the same page. It might not be the best for a team of only one or two but definitely good for growing organizations.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Trainual to document our processes. It has been very useful to ensure that we all do everything uniformly and can train employees. Since implementing Trainual we have been able to create a much better sales process and we have also seen an increase in sales. It also helped us with documenting our marketing efforts and training a new marketing assistant.
  • Makes it easy to edit text
  • Easily locate documentation
  • Easy to add pdf's and videos to manuals
  • Easy to create new topics and steps.
  • Add more webinars for new users
  • Create pdf's of helpful tips
  • Customer success stories
We really liked Trainual at the time when we started developing a sales process. We recognized that we had to make things uniform across our company. We looked around at different options and we found Trainual to be the easiest to use and implement. Now we were able to hire a new sales person and train them quickly.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Trainual for about 2 years as a startup. It was primarily used within our Sales and Operations teams for onboarding new team members and continuing education for existing team members. Trainual was very helpful in being able to relay information that could be somewhat confusing if written out on paper or on a word doc into something that can be broken apart, given quality image and video examples, and spread out through a whole course. It caters to all types of learning styles such as visual and auditory learners. <br><br>One of the best parts of Trainual was the certificate program where users were awarded a "certificate of completion" when they completed a course. This made them feel a sense of accomplishment and for us as managers, gave us visibility on how long they spend doing the course, how many attempts they made to successfully pass the quiz at the end, and also let us know if they were skimming through the course without actually reading the content. I would definitely recommend this product if you have a growing organization and need a way to get learning out to a large group of people.
  • Course Content
  • Visibility of Completion
  • Continuing Education
  • More customization
  • Reminders
The best situation is for onboarding and continuing education, scenarios where it wouldn't be a fit would be maybe a small update or a bulletin that can be gone over on a call. For onboarding, this is a life saver because it saves hours of a manager's time which in turn saves money, and gives a waterfall of information to the new hire in a short amount of time.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Trainual to show other team members how to execute team processes. Each new employee completes a basic company Trainual that introduces them to company-wide structures, programs, platforms, and company education options. Each employee also has assigned Trainual subjects that directly relate to their unique job and responsibilities. We use Trainual to educate employees and to roll out company-wide initiatives or anything where we want EVERYONE to know when a process has changed.
  • Allow for education materials to be adapted to different types of users.
  • Allow for new processes to be made known company-wide at an instant.
  • To allow for "testing" to ensure that subject matter is completely understood by employees.
  • The subject organization could use work! It's just jumbled and needs folders.
  • It's very cumbersome to have to click back and forth to subjects when you are within a task. I wish there was a larger side bar that could show ALL subjects, topics, and tasks in one glance with drop-down menus.
I have enjoyed using Trainual as an employee, and also creating new Trainual subjects for my employees. Trainual allows for videos to be added as well as images, text, gifs, and more! This array of options allows us to communicate with all types of learners quickly and effectively. I think Trainual is best suited for education-related opportunities such as employee on-boarding, employee training, or education courses. Because each subject is broken down into tasks and steps, it gets super granular which is great, but it's best used for education and not general employee notifications.
I haven't contacted Trainual's support team, but I take that as a positive because I haven't needed to! The platform is easy to use, attractive (that counts for something), and everything is in a logical place when you do have a question and go searching for an answer. I have 0 complaints!
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • We use Trainual for internal training of new employees and to ensure that unique processes or procedures are rolled out efficiently across the company. Every department uses it for its own processes, and we have a few company-wide subjects as well.
  • For us, Trainaul has fixed any issues regarding information transfer from whoever made a change to everyone that change effects. If anyone ever has a question about a process, there's a Trainual subject for that!
  • It's also been beneficial for new employees in helping make sure that they all get the same level of introduction to their new role and new company.
  • The ability to get very granular with detail.
  • The ability to integrate different types of media for different kinds of learners.
  • The layout for all subjects is very overwhelming, and I'd love to be able to sort into folders or buckets.
  • I'd also like to be able to see all steps within ALL subjects in one area and be able to reorganize those with a simple drag and drop, instead of having to copy and paste text to move from one subject to another.
I think Trainual perfectly suited for onboarding! Love that it creates a polished product with minimal effort on the back end. I think it's less appropriate for any scenario where changes happen often. For example, if I had an employee process that changed every week (a system change, a new method, etc.), it wouldn't make sense to update the subject for that topic and make all employees re-visit it for just that one week. I think it's best used for processes that mostly stay the same for a significant period of time.
I've never had to use it, but everyone I've talked to during the initial onboarding process was excellent!
Score 10 out of 10
Vetted Review
Verified User
Review Source
Trainual is currently being used as a resource database and training certification program for our field staff. For the most part, it is used for our entire field staff and our marketing department. It helps us have a uniform program that all business developers can go through to ensure they are speaking the same language when out selling. It's been an easy-to-use program to help make sure everyone is using the same marketing voice.
  • Easy-to-use.
  • User segmentation.
  • Not a ton of template customization.
  • Wish we could segment users even more.
This program is perfect if you have internal and external teams who need to speak the same language. It's a great tool to store all documents that both teams need, ensuring that everyone always has the most recent documents. It's incredibly easy to use, set-up, add users, and add content.
During the entire sales process, the Trainual team was great to work with. After the sale, their onboard process was top notch as well and was very quick to answer any questions and actually were open to customizing the platform to meet our specific needs. They have been great this entire time.