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Trainual

Trainual

Overview

What is Trainual?

Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed…

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Recent Reviews

TrustRadius Insights

Trainual is a versatile platform that is widely used across different departments and functions within organizations. One of its primary …
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Popular Features

View all 11 features
  • Learning content (9)
    9.5
    95%
  • Progress tracking & certifications (9)
    9.5
    95%
  • Course authoring (8)
    9.4
    94%
  • Course catalog or library (8)
    9.4
    94%
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Pricing

View all pricing

Pro

$119

Cloud
per month

Premium

$179

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

9.4
Avg 8.2
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Product Details

What is Trainual?

Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed for small to medium sized businesses that are growing quickly and eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every time.

According to the vendor, customers can actually avoid their best people leaving, retain and nurture great talent, ensure everybody does things the right way every time, and even get themselves out of the day-to-day grind if they simply spend the time to document how they do what they do in simple step-by-step sequences.

Trainual Video

Trainual Competitors

Trainual Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

TalentLMS and Atlassian Confluence are common alternatives for Trainual.

Reviewers rate Player/Portal and Mobile friendly and Compliance management highest, with a score of 9.6.

The most common users of Trainual are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trainual is a versatile platform that is widely used across different departments and functions within organizations. One of its primary use cases is for internal training and onboarding of new employees, ensuring that they receive a consistent level of introduction to their roles and the company. It has helped address issues related to information transfer by providing a centralized platform where employees can access documented processes and procedures, as well as ask questions about specific tasks or workflows. This has greatly improved efficiency and productivity across teams.

In addition to onboarding, Trainual is also utilized for documenting, auditing, and training employees on various processes within the organization. The platform allows for the creation of training materials using different media formats, such as text, audio, and video, which are appreciated for teaching purposes. This flexibility in content delivery ensures that employees can learn in a way that suits their preferences and needs. Moreover, Trainual plays a crucial role in rolling out company-wide initiatives or process changes, enabling efficient communication and education across the entire organization.

Sales and marketing teams specifically benefit from Trainual's capabilities. It has helped create a better sales process and contributed to an increase in sales by providing comprehensive training materials for sales representatives. Similarly, marketing efforts are documented within the platform, allowing new marketing assistants to receive proper training and knowledge about ongoing campaigns and strategies. Trainual serves as a resource database and training certification program for field staff and the marketing department.

Furthermore, Trainual goes beyond just initial onboarding; it also supports continuous education and professional development within various departments. Its certificate program provides a sense of accomplishment to employees while allowing managers to track user progress and engagement. Therefore, Trainual is not only essential for onboarding but also serves as an ongoing training tool across the entire organization.

Overall, Trainual proves to be highly valuable in streamlining internal training processes, facilitating knowledge transfer, documenting important procedures, and supporting company-wide initiatives. Its user-friendly interface combined with multi-media capabilities makes it an effective and versatile platform for organizations of all sizes.

Based on user reviews, Trainual users commonly recommend the following:

  1. Start with one process and procedure: Users suggest beginning with a single process or procedure in Trainual and gradually expanding from there. This approach allows for a structured and efficient onboarding and training experience.

  2. Engage with Trainual staff for support: Reviewers advise seeking support and guidance from Trainual's staff to enhance the user experience. The expertise of Trainual's team can be valuable in addressing any questions or challenges during platform implementation.

  3. Test Trainual for 30 days: Many users recommend taking advantage of Trainual's 30-day trial period to familiarize themselves with the platform and assess its suitability for their training needs. This trial allows for a thorough evaluation of Trainual's features and functionalities.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Christopher J. Ferretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Trainual to document all possible processes to audit them and ensure they're as effective as possible. We are also using it to train new employees. We really like the combination of the different media forms available for teaching - from plain text, audio, and video. The tests are also very helpful.
  • Document processes
  • Test Knowledge
  • Really clean UI
  • Sinking with apps like Gusto or other payroll platforms where you can track the on-boarding and training of an employee.
Documenting/building processes onboarding and training new employees training existing employees Testing employees and creating "certifications" internally
  • Documenting processes
  • Using the video embedding feature
  • Using the test feature to test the knowledge
Learning Management (10)
90%
9.0
Course authoring
90%
9.0
Course catalog or library
90%
9.0
Player/Portal
90%
9.0
Learning content
90%
9.0
Mobile friendly
90%
9.0
Progress tracking & certifications
90%
9.0
Assignments
90%
9.0
Compliance management
90%
9.0
Learning administration
90%
9.0
Social learning
90%
9.0
  • Easy to on-board new employees
  • Easy to train existing employees on new topics
I did not evaluate other software companies like trainual as I was sold on it the second I started using it.
October 26, 2021

Get your teams trained!!

Serhat Oner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used to train new employees and retain the current processes through all seasoned employees. It allows many team members to go back to the basics if they forget something. Bringing on new hires find it so much easier to get things started as if they have been part of the team for years
  • Allows us to break up each session
  • Add videos along with other links to each module
  • Give everyone a secure login
  • Makes use of the time people spend on it.
  • Implementing type form style surveys.
  • Live feedback when someone enters the portal.
We have offices set around the world, and hiring new team members in certain countries makes it a bit difficult, especially now to fly out or fly in to help get them situated and fully trained. This really helps close the gaps in between the distance and training. Makes onboarding a heck of a lot easier.
  • Continuous edits to training
  • Separate the modules per class
Learning Management (11)
100%
10.0
Course authoring
100%
10.0
Course catalog or library
100%
10.0
Player/Portal
100%
10.0
Learning content
100%
10.0
Mobile friendly
100%
10.0
Progress tracking & certifications
100%
10.0
Assignments
100%
10.0
Compliance management
100%
10.0
Learning administration
100%
10.0
Learning reporting & analytics
100%
10.0
Social learning
100%
10.0
  • Less employee churn
  • Better employee culture
  • More well versed staff members
No comparison as it relates to many differences. You’re not able to create a portal or generate different classes to make the training fun like trainual it has been a lot easier for our team members to get caught up on any new products and other software that we used has not been able to compare with the ease of use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used Trainual for our onboarding and continual training processes for our team to make sure everyone has access to the training resources available to them at all times. We use it across our entire organization.
  • Onboarding
  • Video embedding
  • Documentation
  • Having more options for testing features
Trainual is well suited for situations when you are trying to get an entire team on the same page. It might not be the best for a team of only one or two but definitely good for growing organizations.
  • Online platform
  • Customizable
Learning Management (11)
100%
10.0
Course authoring
100%
10.0
Course catalog or library
100%
10.0
Player/Portal
100%
10.0
Learning content
100%
10.0
Mobile friendly
100%
10.0
Progress tracking & certifications
100%
10.0
Assignments
100%
10.0
Compliance management
100%
10.0
Learning administration
100%
10.0
Learning reporting & analytics
100%
10.0
Social learning
100%
10.0
  • Has had a huge impact on our training goals
There were more user friendly features and a more streamline platform
Wrike, Microsoft 365 (formerly Office 365), Adobe Acrobat Reader DC
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Trainual to show other team members how to execute team processes. Each new employee completes a basic company Trainual that introduces them to company-wide structures, programs, platforms, and company education options. Each employee also has assigned Trainual subjects that directly relate to their unique job and responsibilities. We use Trainual to educate employees and to roll out company-wide initiatives or anything where we want EVERYONE to know when a process has changed.
  • Allow for education materials to be adapted to different types of users.
  • Allow for new processes to be made known company-wide at an instant.
  • To allow for "testing" to ensure that subject matter is completely understood by employees.
  • The subject organization could use work! It's just jumbled and needs folders.
  • It's very cumbersome to have to click back and forth to subjects when you are within a task. I wish there was a larger side bar that could show ALL subjects, topics, and tasks in one glance with drop-down menus.
I have enjoyed using Trainual as an employee, and also creating new Trainual subjects for my employees. Trainual allows for videos to be added as well as images, text, gifs, and more! This array of options allows us to communicate with all types of learners quickly and effectively. I think Trainual is best suited for education-related opportunities such as employee on-boarding, employee training, or education courses. Because each subject is broken down into tasks and steps, it gets super granular which is great, but it's best used for education and not general employee notifications.
Learning Management (11)
90.90909090909092%
9.1
Course authoring
100%
10.0
Course catalog or library
100%
10.0
Player/Portal
100%
10.0
Learning content
100%
10.0
Mobile friendly
N/A
N/A
Progress tracking & certifications
100%
10.0
Assignments
100%
10.0
Compliance management
100%
10.0
Learning administration
100%
10.0
Learning reporting & analytics
100%
10.0
Social learning
100%
10.0
  • Trainual has very positively help us in on-boarding new employees! Everyone is provided the same information about company structure, mission, vision, etc.
  • Trainual has helped us solidify and keep consistent with our training of new employees. We are able to train people faster and they seem to be retaining the information better!
Previously we created SOP's in Google Drive that we used for employee training but they were cumbersome to navigate through and were also in danger of getting deleted. They were plain Word documents and were not interesting to read. Trainual is SO much easier for new employees to use and because we can assign specific subjects to specific people, we can 100% be confident that each employees has all the tools they need to do their job.
I haven't contacted Trainual's support team, but I take that as a positive because I haven't needed to! The platform is easy to use, attractive (that counts for something), and everything is in a logical place when you do have a question and go searching for an answer. I have 0 complaints!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We use Trainual for internal training of new employees and to ensure that unique processes or procedures are rolled out efficiently across the company. Every department uses it for its own processes, and we have a few company-wide subjects as well.
  • For us, Trainaul has fixed any issues regarding information transfer from whoever made a change to everyone that change effects. If anyone ever has a question about a process, there's a Trainual subject for that!
  • It's also been beneficial for new employees in helping make sure that they all get the same level of introduction to their new role and new company.
  • The ability to get very granular with detail.
  • The ability to integrate different types of media for different kinds of learners.
  • The layout for all subjects is very overwhelming, and I'd love to be able to sort into folders or buckets.
  • I'd also like to be able to see all steps within ALL subjects in one area and be able to reorganize those with a simple drag and drop, instead of having to copy and paste text to move from one subject to another.
I think Trainual perfectly suited for onboarding! Love that it creates a polished product with minimal effort on the back end. I think it's less appropriate for any scenario where changes happen often. For example, if I had an employee process that changed every week (a system change, a new method, etc.), it wouldn't make sense to update the subject for that topic and make all employees re-visit it for just that one week. I think it's best used for processes that mostly stay the same for a significant period of time.
Learning Management (11)
94.54545454545455%
9.5
Course authoring
100%
10.0
Course catalog or library
60%
6.0
Player/Portal
100%
10.0
Learning content
100%
10.0
Mobile friendly
80%
8.0
Progress tracking & certifications
100%
10.0
Assignments
100%
10.0
Compliance management
100%
10.0
Learning administration
100%
10.0
Learning reporting & analytics
100%
10.0
Social learning
100%
10.0
  • Trainual helped smooth out our onboarding process, making it faster for the new employee and their manager!
  • Google Drive
  • This is our first time using anything like this!
  • Previously we just wrote task items in shared Google documents. It was the best of what we could do at the time, but this is a whole different world, and we love it! Being able to integrate quizzes and photos and interactive video is excellent!
I've never had to use it, but everyone I've talked to during the initial onboarding process was excellent!
Frame.io, HubSpot CRM, HubSpot Sales, Google Drive, Vimeo, TeamGantt, ShipStation, Loom, Zoom, Formstack Documents (formerly WebMerge), Zapier, Aircall
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