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Cyfe

Cyfe

Overview

What is Cyfe?

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

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Learn from top reviewers

Cyfe, good at what it does, it just doesn't do everything.

Rating: 8 out of 10
March 3, 2022
IncentivizedVetted ReviewVerified User
We wanted to be able to view all of our marketing metrics in one central dashboard. Cyfe allowed us to do this. This helped keep tabs on the state of the organization as far a...
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Verified user
Employee
Cyfe, by Traject1 year of experience

Cyfe Review

Rating: 10 out of 10
March 23, 2020
Vetted ReviewVerified User
Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our clients. It feels good to be well info...
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Marta Vidal
Analyst - Engineering
Software development analyst
Cablevisión Fibertel
Cyfe, by Traject2 years of experience

Cyfe for life! They keep getting better

Rating: 9 out of 10
March 10, 2020
IncentivizedVetted ReviewVerified User
At Art Unlimited, we used Cyfe to show our clients metrics on various platforms so they could track their performance, including Google Analytics and social media platforms li...
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Verified user
Employee
Cyfe, by Traject1 year of experience

Agency Owner - Cyfe for Client Reporting

Rating: 10 out of 10
March 10, 2020
IncentivizedVetted ReviewVerified User
We used Cyfe for client reporting, and as an agency, it's auto-emails that is sent out weekly saved us a lot of time. We also enjoyed the PDF generator feature for quick print...
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Javier Velazquez
General Manager - Marketing
Head of Marketing | Co Founder
Uproot
Cyfe, by Traject2 years of experience

Cyfe is an excellent value but comes with limited reporting features.

Rating: 6 out of 10
September 28, 2019
IncentivizedVetted ReviewVerified User
We use Cyfe to collect information for reports to our client related to social media analytics mostly. We haven't properly explored the other features but plan to since the pr...
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Deanna Rivera
C-Level Executive - Corporate
CEO (Chief Executive Officer)
UplinkSpyder, Inc.
Cyfe, by Traject4 years of experience

The analytics platform we searched for!

Rating: 9 out of 10
August 9, 2019
IncentivizedVetted ReviewVerified User
We use Cyfe as a way to produce and report on analytics for all of our clients. We monitor our own analytics using Cyfe as well. All we have to do is create a board and share ...
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Dustin Brackett
C-Level Executive - Marketing
CEO
HIVE Digital Strategy
Cyfe, by Traject1 year of experience

Cyfe for Social Media Analytics

Rating: 10 out of 10
December 17, 2018
IncentivizedVetted ReviewVerified User
We use Cyfe to track social media analytics across platforms and campaigns. It is being used by the marketing department purely for social media.
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Verified user
Manager
Cyfe, by Traject5 years of experience

Cyfe will add years to your life!

Rating: 6 out of 10
July 17, 2018
IncentivizedVetted ReviewVerified User
Our company uses Cyfe to quickly aggregate social media and other digital analytics as they relate to the success (or failure) of our client's marketing campaigns. Once linked...
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Mitchell Terpstra
Strategist - Social Media
Writer/Strategist
NewPoint Marketing
Cyfe, by Traject1 year of experience

Easy, simple business dashboard; keep your team posted about KPIs you look at

Rating: 9 out of 10
March 14, 2018
IncentivizedVetted ReviewVerified User
We use Cyfe as a dashboard for our KPIs in the office (showing traffic, conversion rates, paying customers and some other things - like SEO metrics, customer support stats etc...
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Tobias Walter
C-Level Executive - Corporate
COO & CFO
shoeboxed Inc. (shoeboxed.com)
Cyfe, by Traject1 year of experience

Cyfe - Good for Startups

Rating: 10 out of 10
December 7, 2017
IncentivizedVetted ReviewVerified User
We use Cyfe to have Third Party information and analytics for our clients. We are an agency that specializes in business social media and this allows a good look at what we ar...
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Zach Zook
Account Manager - Marketing
Account Manager
Momentum Christian Church
Cyfe, by Traject2 years of experience

Easy to read, one page reporting makes Cyfe a winner

Rating: 10 out of 10
December 6, 2017
IncentivizedVetted ReviewVerified User
Our entire marketing department uses Cyfe to do our monthly reporting for our clients. The one-page dashboard makes it very easy for the clients to understand the data being p...
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Sharon A. Dawson, DTM
Manager - Marketing
Marketing Manager
TheeDesign
Cyfe, by Traject3 years of experience

Cyfe reporting heaven

Rating: 10 out of 10
September 13, 2017
IncentivizedVetted ReviewVerified User
Cyfe is mainly used in our organization to present a dashboard overview to executives and team managers. It presents, in several views, real time and historical financial over...
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Ascanio Orlandini
C-Level Executive - Engineering
CTO
MYPASS
Cyfe, by Traject3 years of experience

Graphical reports on demand straight to your email.

Rating: 9 out of 10
August 15, 2017
IncentivizedVetted ReviewVerified User
Cyfe is currently being used in our organization in conjunction with RiseVision (in public areas), allowing us to give a 50k foot view of operations to our entire organization...
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Jared Whitley
Employee - Sales
Webstore Administrator
Word of Life Fellowship
Cyfe, by Traject1 year of experience

Cyfe - It does the job!

Rating: 8 out of 10
February 7, 2017
Vetted ReviewVerified User
We are using Cyfe to visualize our social media platforms. Providing insight to the marketing department and the organization will help everyone get a better understanding of ...
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David J. Mumford
Director - Marketing
Director of Business Insights & Research
Penn Mutual
Cyfe, by Traject1 year of experience

Complete Dashboard for Social Media

Rating: 8 out of 10
March 14, 2016
IncentivizedVetted ReviewVerified User
We use Cyfe to track our social media engagement and as a dashboard for business news and google alerts.
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Rob Maxwell
Manager - Marketing
Graphic Designer / Marketing Director
MATTRESS SAFE INC.
Cyfe, by Traject1 year of experience
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Pricing

View all pricing

Solo

$29

Cloud
Monthly or Annually

Pro

$49

Cloud
Monthly or Annually

Premier

$89+

Cloud
Monthly or Annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cyfe.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

6.9
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.5
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.2
Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.9
Avg 8.0

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9.3
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

8.4
Avg 7.9
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Product Details

What is Cyfe?

Cyfe allows users to take data from favorite sources and blend it into real-time metrics dashboards. With it, users can create sales dashboards, marketing dashboards, and business dashboards. Cyfe allows users to pull data from 100+ pre-configured sources, or pull in data via customized widgets or google sheets.

It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.

Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.

Cyfe Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: Multi-Data Source Reporting (Blending)

Supported Data Sources Features

  • Supported: Text Files (CSV, etc)
  • Supported: MySQL
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)

Access Control and Security Features

  • Supported: Report-Level Access Control

Application Program Interfaces (APIs) / Embedding Features

  • Supported: iFrames

Cyfe Integrations

Cyfe Competitors

Cyfe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

Klipfolio, TapClicks, and Domo are common alternatives for Cyfe.

Reviewers rate Integration with R or other statistical packages and Publish to Web and Publish to PDF highest, with a score of 10.

The most common users of Cyfe are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(66)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers mentioning this as a standout feature. They appreciate that the dashboards can handle an incredible amount of data sources, allowing them to gather and analyze data from various sources in one place.

Fair Pricing: The fair pricing of Cyfe has been mentioned by many users, who consider it to be an incredible value for the features and customization options offered. This positive sentiment is further reinforced by the fact that users find Cyfe to be cost-effective compared to other similar tools.

Customization Options: Users highly appreciate the customization options available in Cyfe, specifically mentioning their ability to give their dashboards a custom feel. They like being able to adjust the layout, add widgets, and resize them according to their preferences, which enhances the flexibility and personalization of their dashboard experience.

Sparse and Confusing Documentation: Several users have found the documentation provided by Cyfe to be sparse and confusing, making it difficult for them to understand and fully utilize the software.

Limited Third-Party Integrations: Some users have expressed their disappointment with the limited and stagnant third-party integrations offered by Cyfe. They feel that this restricts their ability to connect the software with other tools they use in their business workflows.

Lack of Customization Options for Widgets: Users have mentioned that they would like more customization options for widgets, including support for different date ranges. They feel that the current options limit their ability to tailor the dashboard according to their specific needs.

Users recommend using Cyfe for a variety of purposes including tracking and monitoring databases, sharing dashboards, and enhancing social networks. They find it highly useful for marketing agencies and companies of all sizes. Customers also recommend Cyfe for relationship analytics, online payments, and sales and marketing. Many reviewers believe that Cyfe is the best KPI dashboard available in the market with great features and pricing. Additionally, users find Cyfe beneficial for customer service, sales processes, and working with social media widgets. They appreciate its organizational dashboard and customization options. Users also praise Cyfe for its excellent technical support and good pricing.

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why

Cyfe, good at what it does, it just doesn't do everything.

Rating: 8 out of 10
Incentivized
March 03, 2022
Verified User
Vetted Review
Verified User
Cyfe, by Traject
1 year of experience
Use Cases and Deployment Scope
We wanted to be able to view all of our marketing metrics in one central dashboard. Cyfe allowed us to do this. This helped keep tabs on the state of the organization as far as website traffic or other GA metrics, social media advertising metrics, and so on. It also pulled in Public Relations things like articles or press coverage through Google alerts feed.
Pros and Cons
  • An extremely wide range of plugins is available. One reason we went with Cyfe is that we could incorporate all of our software solutions.
  • Allows for a lot of customization through adding widgets, resizing them, and selection as to what.
  • Extremely cost effective.
Likelihood to Recommend
Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Cyfe Feature Ratings
BI Platform
N/A
N/A
Supported Data Sources
N/A
N/A
BI Standard Reporting (1)
50%
5.0
Customizable dashboards
50%
5.0
Ad-hoc Reporting (1)
70%
7.0
Report sharing and collaboration
70%
7.0
Report Output and Scheduling (3)
100%
10.0
Publish to Web
100%
10.0
Publish to PDF
100%
10.0
Report Delivery Scheduling
100%
10.0
Data Discovery and Visualization (1)
80%
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
80%
8.0
Access Control and Security
N/A
N/A
Mobile Capabilities
N/A
N/A
Application Program Interfaces (APIs) / Embedding (1)
100%
10.0
iFrames
100%
10.0
Return on Investment
  • Cyfe did not have a significant ROI. It was useful and helped me do my job better.
Other Software Used
Constant Contact, Facebook Business Manager (formerly Pages Manager), Google Analytics
Usability
7
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
Support Rating
10
I didn't interact with their support tea all that much but they seemed helpful when I did.

Dashboards for pros, data for days. At industry defying prices.

Rating: 10 out of 10
May 19, 2014
SH
Shane Hayes
CIO (Chief Information Officer)
Net Claims Now (Internet, 51-200 employees)
Vetted Review
Verified User
Cyfe, by Traject
1 year of experience
Use Cases and Deployment Scope
We use Cyfe daily to provide intelligent, robust dashboards throughout our organization and for our clients. With multiple companies under our brand it is important that we are able to measure, view and manage our daily data. Cyfe allows us to keep the "pulse" of the organization without paying insane fees or unreasonable "add ons". Cyfe allows us to provide custom dashboards to our customers. This keeps them in the loop and allows us to cut down on providing "reports" to them now that they can see data in real time.
Pros and Cons
  • Robust dashboards
  • Incredible amount of data sources
  • Fair pricing and incredible value
  • Excellent customization options to give your dashboards a "custom" feel to them
  • Unlimited users and dashboards
  • CSV and Excel data dashboards
Likelihood to Recommend
This is a great product for any data nerd, social marketer, Basecamp lover or someone who just wants to have their finger on the pulse of their organization. Cyfe makes a perfect addition to our social marketing team as they can provide each client with a custom dashboard showing all the latest information and analytics. If you love data, metrics and thrive on knowing the hearbeat of your business then this is the tool for you.
Return on Investment
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Alternatives Considered
Domo was vastly overpriced compared Cyfe and it was far less friendly to use and get used to. I was able to jump right in with Cyfe and get the data I wanted setup right away. When I had a question I was able to get an immediate response directly from Deven without hesitation. Best part, Cyfe also allows free accounts/trials so you can get your hands on it and try it out. Domo did not and I don't purchase or trust things I can't get my hands on directly.
Likelihood to Renew
10
I look forward to watching Cyfe grow and I am confident that this product will be an "essential" tool in every business owners toolbox, regardless of their size. I am excited to see what additional data sources they can integrate and to watch them grow with next generation tools and data.
Users and Roles
6
Cyfe is used primarily by our executive team and marketing teams currently. We plan to expand our usage to our sales and even collections team in the next 14 days as well. Due to the large variety of data sources the options are pretty much endless. Once you get the hang of it you can pretty much make it do whatever you can dream up.
Support Headcount Required
2
Anyone with basic web skills can fully support Cyfe without issues. For some data sources it is best to have decent Excel skills to ensure proper formatting of data sources.
Business Processes Supported
  • Social Marketing Analytics
  • Income and Forecasting Analytics
  • Pay Per Click Analytics and Oversight
Innovative Uses
  • We are using Cyfe as an alternative to AdWords dashboards. This way non-AdWords savvy users can still see the data in real time without risking mistakes from within AdWords
  • We use Cyfe to provide dashboards to our social media marketing clients so they can have a real time view of their growth and activities taken on their behalf
Future Planned Uses
  • We intend to use Cyfe with out collections team to provide better real time analytics
Products Replaced
Yes
Domo was replaced by Cyfe. Cyfe was far more robust and economical.
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
I liked the spirit of Cyfe. Any product that allows me to do what I want to do AND talk directly to the guy building it, well that is something I can trust.
Evaluation Lessons Learned
I would not.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
Implementation Issues
  • Just mastering how to format certain data sources
Implementation Rating
10
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Support Rating
10
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Exceptional Examples of Cyfe Support
From the very beginning. As soon as I signed up I was sent an invitation to connect on LinkedIn and an offer to answer any questions I might have. Almost immediately I had a question, because I wasn't doing something right. I was able to connect with the founder through LinkedIn who immediately followed up with me through my personal email and corrected the issue.
Easy Tasks
  • Creating users
  • Creating dashboards
  • Customizing dashboards
  • Creating new data sources/widgets
Difficult Tasks
  • None
Usability
10
I found the entire interface simple to use, easy to understand, easy to get proficient at and I immediately felt comfortable that any one of my team members could master Cyfe usage very quickly.
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