Cyfe

Cyfe

Score 8.7 out of 10
Cyfe, by Traject

Overview

What is Cyfe?

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
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Recent Reviews

Cyfe Review

10 out of 10
March 23, 2020
Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our …
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Popular Features

View all 28 features
  • Report Formatting Templates (20)
    9.1
    91%
  • Formatting capabilities (20)
    8.1
    81%
  • Report sharing and collaboration (25)
    7.0
    70%
  • Customizable dashboards (27)
    5.1
    51%

Reviewer Pros & Cons

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Pricing

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Solo

$29

Cloud
Monthly or Annually

Pro

$49

Cloud
Monthly or Annually

Premier

$89+

Cloud
Monthly or Annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cyfe.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

7Avg 8.1

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.5Avg 8.0

Report Output and Scheduling

Ability to schedule and manager report output.

9.1Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for pattern and outliers and the ability to represent the data visually.

8.9Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9.3Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

8.4Avg 7.9
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Product Details

What is Cyfe?

Cyfe allows users to take data from favorite sources and blend it into real-time metrics dashboards. With it, users can create sales dashboards, marketing dashboards, and business dashboards. Cyfe allows users to pull data from 100+ pre-configured sources, or pull in data via customized widgets or google sheets.

It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.

Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.

Cyfe Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: Multi-Data Source Reporting (Blending)

Supported Data Sources Features

  • Supported: Text Files (CSV, etc)
  • Supported: MySQL
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)

Access Control and Security Features

  • Supported: Report-Level Access Control

Application Program Interfaces (APIs) / Embedding Features

  • Supported: iFrames

Cyfe Integrations

Cyfe Competitors

Cyfe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

Klipfolio, TapClicks, and Domo are common alternatives for Cyfe.

Reviewers rate Integration with R or other statistical packages and Publish to Web and Publish to PDF highest, with a score of 10.

The most common users of Cyfe are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

 (66)

Attribute Ratings

Reviews

(1-3 of 3)
Popular Filters
Companies can't remove reviews or game the system. Here's why
March 03, 2022

Cyfe, good at what it does, it just doesn't do everything.

Verified User
Employee in Marketing
Museums & Institutions Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We wanted to be able to view all of our marketing metrics in one central dashboard. Cyfe allowed us to do this. This helped keep tabs on the state of the organization as far as website traffic or other GA metrics, social media advertising metrics, and so on. It also pulled in Public Relations things like articles or press coverage through Google alerts feed.
Pros and Cons
  • An extremely wide range of plugins is available. One reason we went with Cyfe is that we could incorporate all of our software solutions.
  • Allows for a lot of customization through adding widgets, resizing them, and selection as to what.
  • Extremely cost effective.
  • It would be nice to show multiple metrics within one widget. I would like to be able to go into FB Ads and select my top metrics. Or Select only one campaign (instead of a cumulative of all). So, in that way, it needs more functionality and customization.
  • Was not able to get other team members to use/see value in the dashboard to the same level I did. Some tips or resources from Cyfe on how to best use or integrate would be helpful.
Likelihood to Recommend
Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Cyfe Feature Ratings
BI Platform
N/A
N/A
Supported Data Sources
N/A
N/A
BI Standard Reporting (1)
50%
5.0
Customizable dashboards
50%
5.0
Ad-hoc Reporting (1)
70%
7.0
Report sharing and collaboration
70%
7.0
Report Output and Scheduling (3)
100%
10.0
Publish to Web
100%
10.0
Publish to PDF
100%
10.0
Report Delivery Scheduling
100%
10.0
Data Discovery and Visualization (1)
80%
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
80%
8.0
Access Control and Security
N/A
N/A
Mobile Capabilities
N/A
N/A
Application Program Interfaces (APIs) / Embedding (1)
100%
10.0
iFrames
100%
10.0
Return on Investment
  • Cyfe did not have a significant ROI. It was useful and helped me do my job better.
Other Software Used
Constant Contact, Facebook Business Manager (formerly Pages Manager), Google Analytics
Usability
7
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
Support Rating
10
I didn't interact with their support tea all that much but they seemed helpful when I did.
August 07, 2015

Top-notch dashboard service that lets you easily create dashboards that look complex

Tony Huidor | TrustRadius Reviewer
Tony Huidor
Vice President, Digital Operations
Cinedigm Entertainment (Entertainment, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
I have created a variety of dashboards that are accessed daily by management across our organization as well as by external partners. It is used to measure a variety of KPIs related to an online subscription service and associated mobile apps. It allows our management team to track growth as well as downturns in our business.
Pros and Cons
  • Provides an easy way to visualize data
  • Is flexible and offers a variety of ways to connect widgets to various data sources
  • Has direct integration with various key third-party web services
  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
Likelihood to Recommend
When compared with competing services the pricing is a key selling point. At this price point it is an easy sell when you stack up all the features and capabilities it offers. Cyfe does a great job at data visualization although it is quite limiting at times. It is not very effective when one needs to visualize more complex data or a variety of data points.
Alternatives Considered
The price was a big selling point but more importantly the third-party integrations that are offered were the deciding factor. Offering support for services that we use regularly like Google Analytics, Apple's iTunes Connect, Facebook, etc., allow us to get real time access to data without having to manually maintain spreadsheet based reports.
Likelihood to Renew
9
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
Cyfe Feature Ratings
BI Platform
N/A
N/A
Supported Data Sources
N/A
N/A
BI Standard Reporting (3)
70%
7.0
Pixel Perfect reports
80%
8.0
Customizable dashboards
70%
7.0
Report Formatting Templates
60%
6.0
Ad-hoc Reporting (3)
63.33333333333333%
6.3
Formatting capabilities
60%
6.0
Integration with R or other statistical packages
50%
5.0
Report sharing and collaboration
80%
8.0
Report Output and Scheduling (3)
73.33333333333333%
7.3
Publish to Web
80%
8.0
Publish to PDF
70%
7.0
Report Delivery Scheduling
70%
7.0
Data Discovery and Visualization (2)
75%
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
80%
8.0
Location Analytics / Geographic Visualization
70%
7.0
Access Control and Security (3)
96.66666666666666%
9.7
Multi-User Support (named login)
100%
10.0
Role-Based Security Model
90%
9.0
Multiple Access Permission Levels (Create, Read, Delete)
100%
10.0
Mobile Capabilities (1)
80%
8.0
Responsive Design for Web Access
80%
8.0
Application Program Interfaces (APIs) / Embedding
N/A
N/A
Easy Tasks
  • Creating a dashboard
  • Adding widgets
  • Inviting others to use the dashboard
  • Sharing dashboard with external vendors
  • Downloading data
Difficult Tasks
  • Creating widgets that use custom spreadsheets
  • Syntax for formatting spreadsheet data is poorly documented
  • Documentation on various types of widgets and how to format data is awful
Usability
8
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
May 19, 2014

Dashboards for pros, data for days. At industry defying prices.

Shane Hayes | TrustRadius Reviewer
Shane Hayes
CIO (Chief Information Officer)
Net Claims Now (Internet, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use Cyfe daily to provide intelligent, robust dashboards throughout our organization and for our clients. With multiple companies under our brand it is important that we are able to measure, view and manage our daily data. Cyfe allows us to keep the "pulse" of the organization without paying insane fees or unreasonable "add ons". Cyfe allows us to provide custom dashboards to our customers. This keeps them in the loop and allows us to cut down on providing "reports" to them now that they can see data in real time.
Pros and Cons
  • Robust dashboards
  • Incredible amount of data sources
  • Fair pricing and incredible value
  • Excellent customization options to give your dashboards a "custom" feel to them
  • Unlimited users and dashboards
  • CSV and Excel data dashboards
  • Very minor issues with clarifying how some URLs should be structured to pull data
  • Some data sources are not clear what they pull, this is largely a labeling issue outside Cyfe
Likelihood to Recommend
This is a great product for any data nerd, social marketer, Basecamp lover or someone who just wants to have their finger on the pulse of their organization. Cyfe makes a perfect addition to our social marketing team as they can provide each client with a custom dashboard showing all the latest information and analytics. If you love data, metrics and thrive on knowing the hearbeat of your business then this is the tool for you.
Return on Investment
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Alternatives Considered
Domo was vastly overpriced compared Cyfe and it was far less friendly to use and get used to. I was able to jump right in with Cyfe and get the data I wanted setup right away. When I had a question I was able to get an immediate response directly from Deven without hesitation. Best part, Cyfe also allows free accounts/trials so you can get your hands on it and try it out. Domo did not and I don't purchase or trust things I can't get my hands on directly.
Likelihood to Renew
10
I look forward to watching Cyfe grow and I am confident that this product will be an "essential" tool in every business owners toolbox, regardless of their size. I am excited to see what additional data sources they can integrate and to watch them grow with next generation tools and data.
Users and Roles
6
Cyfe is used primarily by our executive team and marketing teams currently. We plan to expand our usage to our sales and even collections team in the next 14 days as well. Due to the large variety of data sources the options are pretty much endless. Once you get the hang of it you can pretty much make it do whatever you can dream up.
Support Headcount Required
2
Anyone with basic web skills can fully support Cyfe without issues. For some data sources it is best to have decent Excel skills to ensure proper formatting of data sources.
Business Processes Supported
  • Social Marketing Analytics
  • Income and Forecasting Analytics
  • Pay Per Click Analytics and Oversight
Innovative Uses
  • We are using Cyfe as an alternative to AdWords dashboards. This way non-AdWords savvy users can still see the data in real time without risking mistakes from within AdWords
  • We use Cyfe to provide dashboards to our social media marketing clients so they can have a real time view of their growth and activities taken on their behalf
Future Planned Uses
  • We intend to use Cyfe with out collections team to provide better real time analytics
Products Replaced
Yes
Domo was replaced by Cyfe. Cyfe was far more robust and economical.
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
I liked the spirit of Cyfe. Any product that allows me to do what I want to do AND talk directly to the guy building it, well that is something I can trust.
Evaluation Lessons Learned
I would not.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
Implementation Issues
  • Just mastering how to format certain data sources
Implementation Rating
10
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Support Rating
10
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Exceptional Examples of Cyfe Support
From the very beginning. As soon as I signed up I was sent an invitation to connect on LinkedIn and an offer to answer any questions I might have. Almost immediately I had a question, because I wasn't doing something right. I was able to connect with the founder through LinkedIn who immediately followed up with me through my personal email and corrected the issue.
Easy Tasks
  • Creating users
  • Creating dashboards
  • Customizing dashboards
  • Creating new data sources/widgets
Difficult Tasks
  • None
Usability
10
I found the entire interface simple to use, easy to understand, easy to get proficient at and I immediately felt comfortable that any one of my team members could master Cyfe usage very quickly.
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