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Cyfe

Cyfe

Overview

What is Cyfe?

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

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Recent Reviews

TrustRadius Insights

Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers …
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Cyfe Review

10 out of 10
March 23, 2020
Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our …
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Cyfe - It does the job!

8 out of 10
February 07, 2017
We are using Cyfe to visualize our social media platforms. Providing insight to the marketing department and the organization will help …
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Popular Features

View all 28 features
  • Report Formatting Templates (20)
    9.1
    91%
  • Formatting capabilities (20)
    8.1
    81%
  • Report sharing and collaboration (25)
    7.0
    70%
  • Customizable dashboards (27)
    5.0
    50%
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Pricing

View all pricing

Solo

$29

Cloud
Monthly or Annually

Pro

$49

Cloud
Monthly or Annually

Premier

$89+

Cloud
Monthly or Annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cyfe.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

6.9
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.5
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.2
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.9
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9.3
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

8.4
Avg 7.9
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Product Details

What is Cyfe?

Cyfe allows users to take data from favorite sources and blend it into real-time metrics dashboards. With it, users can create sales dashboards, marketing dashboards, and business dashboards. Cyfe allows users to pull data from 100+ pre-configured sources, or pull in data via customized widgets or google sheets.

It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.

Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.

Cyfe Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: Multi-Data Source Reporting (Blending)

Supported Data Sources Features

  • Supported: Text Files (CSV, etc)
  • Supported: MySQL
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)

Access Control and Security Features

  • Supported: Report-Level Access Control

Application Program Interfaces (APIs) / Embedding Features

  • Supported: iFrames

Cyfe Competitors

Cyfe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

Klipfolio, TapClicks, and Domo are common alternatives for Cyfe.

Reviewers rate Integration with R or other statistical packages and Publish to Web and Publish to PDF highest, with a score of 10.

The most common users of Cyfe are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(66)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers mentioning this as a standout feature. They appreciate that the dashboards can handle an incredible amount of data sources, allowing them to gather and analyze data from various sources in one place.

Fair Pricing: The fair pricing of Cyfe has been mentioned by many users, who consider it to be an incredible value for the features and customization options offered. This positive sentiment is further reinforced by the fact that users find Cyfe to be cost-effective compared to other similar tools.

Customization Options: Users highly appreciate the customization options available in Cyfe, specifically mentioning their ability to give their dashboards a custom feel. They like being able to adjust the layout, add widgets, and resize them according to their preferences, which enhances the flexibility and personalization of their dashboard experience.

Sparse and Confusing Documentation: Several users have found the documentation provided by Cyfe to be sparse and confusing, making it difficult for them to understand and fully utilize the software.

Limited Third-Party Integrations: Some users have expressed their disappointment with the limited and stagnant third-party integrations offered by Cyfe. They feel that this restricts their ability to connect the software with other tools they use in their business workflows.

Lack of Customization Options for Widgets: Users have mentioned that they would like more customization options for widgets, including support for different date ranges. They feel that the current options limit their ability to tailor the dashboard according to their specific needs.

Users recommend using Cyfe for a variety of purposes including tracking and monitoring databases, sharing dashboards, and enhancing social networks. They find it highly useful for marketing agencies and companies of all sizes. Customers also recommend Cyfe for relationship analytics, online payments, and sales and marketing. Many reviewers believe that Cyfe is the best KPI dashboard available in the market with great features and pricing. Additionally, users find Cyfe beneficial for customer service, sales processes, and working with social media widgets. They appreciate its organizational dashboard and customization options. Users also praise Cyfe for its excellent technical support and good pricing.

Attribute Ratings

Reviews

(1-25 of 29)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • An extremely wide range of plugins is available. One reason we went with Cyfe is that we could incorporate all of our software solutions.
  • Allows for a lot of customization through adding widgets, resizing them, and selection as to what.
  • Extremely cost effective.
  • It would be nice to show multiple metrics within one widget. I would like to be able to go into FB Ads and select my top metrics. Or Select only one campaign (instead of a cumulative of all). So, in that way, it needs more functionality and customization.
  • Was not able to get other team members to use/see value in the dashboard to the same level I did. Some tips or resources from Cyfe on how to best use or integrate would be helpful.
March 23, 2020

Cyfe Review

Score 10 out of 10
Vetted Review
Verified User
  • It is very good and intuitive and innovative and easy to use.
  • It is attractive and easy to enter to keep complete information on a page.
  • I like that I connect with different tools that one needs when working.
  • The only bad thing is that it is sometimes a bit confusing, especially its interface, which is good but not as modern as it should be.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great developer support
  • LOTS of customization available
  • Easy on the eyes
  • Mostly intuitive to learn
  • Better social media metrics integration
  • More cohesive pricing plan (It seemed like additional costs cropped up at odd times.)
  • Maybe some more themes? I felt like the arrays could be more colorful.
Javier Velazquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Auto-Reporting
  • Data Syncing Speed
  • Ease of use for training staff
  • We wish it had a newer UI update
  • Cyfe white labeling is excellent, but we wish the email customization were better.
  • We wish it could integrate with other financial apps other than Stripe.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Facebook pages analytics.
  • Instagram basic information (increases in followers, etc.).
  • Twitter analytics (followers, mentions, etc.).
  • The process of adding widgets is kind of clunky.
  • I'd really like reports.
Dustin Brackett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It's live and interactive - it's updated constantly and your clients can even see updates daily.
  • They have a ton of integrations and those that they don't have directly, you can set up using Zapier.
  • It's low priced (most we've found are $150 or more per month. Cyfe starts at $19/month and if you only need one board, it's free.
  • They could always use more integrations - HubSpot in particular for us
  • A mobile app would be very useful.
Mitchell Terpstra | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
  • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
  • Colored visualizations of stats make it easy to notice when campaigns are taking off
  • Cyfe's preset stat "buckets" don't allow for customization--for instance, if I want to see a client's FB ads stats, it'll pull the number of impressions but not reach--why can't I adjust for the metric I want to see?
  • Visualizations show various stats that are on incommensurate scales, causing people to misread them or misinterpret the data
  • Metrics are basically all quantitative--lacks qualitative data gathering skills
Sharon A. Dawson, DTM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • One page reporting - very easy for customers to understand
  • Color coordination - the green if increased, red if decreased color coding system makes it very easy to see with a quick glance how the statistics have changed versus the previous month
  • Easy to add additional sections to the dashboard
  • Lots of built in integration - Cyfe has integration built in for a number of the tools our company uses such as Google Analytics, Google Adwords, Facebook, Twitter, MailChimp, Constant Contact, and much much more
  • Sometimes the percentages in Cyfe seem off. We'll review the numbers month over month in Google Analytics and the same numbers are pulled into Cyfe, and yet Cyfe reports a different percentage
  • It would be nice if Cyfe had more styling and layout choices to brand it more to our company's style and look
September 13, 2017

Cyfe reporting heaven

Ascanio Orlandini | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy integration with existing data providers with predefined interfaces, so many data sources can be aggregated with no coding needed.
  • Flexibility in creating custom data providers, both with programming languages or directly with database interaction.
  • Very cost effective considering competing solutions, especially taking into account that it allows us to create unlimited users.
  • Stable and solid solution, in three years we have only had a few hours downtime.
  • Lack of drill downs and interactivity with charts and tables. It is not possible to link from one chart or cell to another view or another chart.
  • I would love better interaction with the Apple Connect site to get stats on downloaded apps, as well as per Google Play Store, but assume limitation is on the interface on Apple/Google side.
  • Localization and internationalization in foreign languages could be better supported, for example it is not possible to present data in with several values like $ and €, or changing date formats or week starting with Mondays instead of Sundays.
February 07, 2017

Cyfe - It does the job!

David J. Mumford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Each of connecting to various social media platforms.
  • Ease of connecting to Google Analytics.
  • Although the response has been relatively good, tough getting used to only talking to support via email. Sometimes explaining what I am trying to accomplish is not always easy via email.
  • Speed of getting new widgets launched. Took a while to get LinkedIn added.
Rob Maxwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Cyfe is a great one stop dashboard. No need to bounce from site to site to gather information.
  • Easily customizable with a seemingly endless array of data configurations.
  • Priced well for the budget conscious.
  • Can't customize the the interface for company branding.
Jamie Lin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Google Analytics
  • Google Adsense
  • Pingdom
  • Excel spreadsheets
  • I would like to see better reporting in social media. Specifically pull in Twitter information and engagement from Twitter. It would be nice to be able to see the different social media with information on one dashboard.
Kim Towne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
  • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
  • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
  • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
Tony Huidor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Provides an easy way to visualize data
  • Is flexible and offers a variety of ways to connect widgets to various data sources
  • Has direct integration with various key third-party web services
  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
August 06, 2015

Very satisifed user

Score 10 out of 10
Vetted Review
Verified User
  • Brings together data from a range of online services
  • I quite like the 2 options for layouts - Dark and Light, however I think these could be made ever so slightly more visually appealing. Graphs and charts are great however.
Score 10 out of 10
Vetted Review
Verified User
  • Accessible - use with a browser anywhere
  • Easy to Use - intuitive and does not require training
  • Freemium - great try before you buy with a few free modules to start
  • Additional demonstration/instruction for use of custom widgets
  • Video screencast instruction is always helpful
  • Additional 3rd party partners for widgets are always welcome
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