Trakstar Learn

Formerly Mindflash

Trakstar Learn was initially just for the company safety training. It was used for annual training for employees and for new hires. Since then our company has found uses for it everywhere. Its now used for HR training, security training, and work instruction training. After Covid, when in-person training was not an option, more training was done virtually. It has come in handy during audits when records were requested. You could pull up the training they took, their score, and the date quickly and easily.

We use it to deliver client-specific training prior to our employees going on-site—safety training for basic, intermediate, field, etc. We also use it to for training on how to use our internal business system. This includes: entering timesheets and expenses, approving timesheet and expenses, creating proposals, etc. Finally, we use it for HR level training for new hires, and annual ethics, etc. It is more of a company-wide training tool, but we do have department-specific training in use as well. For safety training, it is especially important to be able to provide the completion certificates to our clients outside compliance sites to verify we are training our employees in required safety programs/topics.

We use Mindflash to train our employees as well as train our customers as they onboard into our own program.

Mindflash is being used by our entire organization for all training, learning, and development tracking. We do a lot of compliance training since we are a highly regulated industry and Mindflash has helped immensely due to its simple but very robust reporting capabilities.

This product was selected to first help the Safety group deliver 'safety orientation' training to shop and field workers across several provinces and into the US without involving constant travel or face-to-face interaction. The group needed an online delivery system that was easy to use, easy to administer and easy on the budget. The Safety group likes that the online training can be given to new contractors and permanent employees before they even show up for work. Now that we are seeing its benefits, other groups, such as HR, IT and QC are using it too. HR is using it to offer another option to take Conflict Awareness training and we are rolling out 'new employee orientation' as well. IT is using it to offer simple, focussed, fast courses to the whole company to save trainer resources for sessions that truly justify face-to-face training.

We use Mindflash to deliver online training to end users of our software product. It allows us to provide training on the use of our software to new users without the need for a live webinar. Trainees proceed at their own pace and we can monitor their progress and submit reports to their organization's point person.

Our organization is using Mindflash to provide sales and product certification training. Sales certification provides the necessary information to our customers on selling, quoting and presenting our products effectively. Post sales, we require our customers to get product certification training to properly install and achieve proper product settings needed for successful implementation.

Both our sales and support divisions use Mindflash to achieve pre and post sales efforts. The key business problem Mindflash [addresses for] our organization is effective online training to our customers. We have the ability to provide efficient and effective content using Mindflash's software allowing us to enhance our product certification and training efforts.

Mindflash is our method of training our entire company. We require people to be on the phones at all hours, and we can't pull everyone off at the same time to conduct the same training. Mindflash helps us to solve that problem with video based training. Everyone gets the same information, and everyone can be held to the higher standards that come from this.
It is being used throughout our whole organization, we publish courses for different departments. We also publish courses for the whole company. It really is an ingenious way to get people trained effectively.

We are the training/certification agency for the hearth (fireplace) industry. We provide training for retailers and installers all across the US and Canada. We needed a platform that is reliable, simple to use and of course economical. We currently have 250+ classes available. Each has a PowerPoint presentation along with a narrated audio track. Our customers can purchase classes one at a time or we offer a 12 month subscription that gives them access to all 250+.

One Child Matters is a nonprofit organization that serves children who live in poverty in sixteen developing nations around the world. My department, primarily responsible for training our international staff in all sixteen counties, uses Mindflash to instruct these same international staff in important service and program-oriented skills. Being a nonprofit, One Child Matters strives to decrease our administrative costs as much as possible in order to devote a maximum amount of resources to the children we serve. Traveling to our countries and training our staff in person costs a great deal in terms of both time and money. We simply do not have the resources necessary to train all of our staff in person. Mindflash allows us to train a large number of our international staff simultaneously, even if they are scattered across the world, for a fraction of the cost of in-person training.

I am currently using MindFlash to distribute and track my new hire modules for the Sales and CSM organizations. I also use MindFlash for ongoing elearning modules.

Mindflash is used as our LMS of choice to house our certification programs. The majority of people going through the certifications are our customers, but we have also used it for internal employee training courses. Overall, it has been an easy product to use, straightforward and continually evolving. The Mindflash support team is usually readily available, and take customer feedback into account when iterating on the product.

We used Mindflash at Imprivata for customer training classes. It was integrated with Salesforce. It allowed clients to take classes, take tests and find teachers notes. It allowed clients to take tests from home instead of staying in class over a long period of time.