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Trakstar Perform

Score6.2 out of 10

20 Reviews and Ratings

What is Trakstar Perform?

Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.

Trakstar works but lacks bells and whistles

Use Cases and Deployment Scope

We use Trakstar Perform to do our 90 day and annual review process. It helped us to solve for keeping track of and monitor our 90 day and annual reviews. It automatically sends reminders to the managers and employees when there is a step in the process for them to complete. It makes it very easy to track and give employees immediate feedback along with helping the managers to see what type of skills and goals the employee needs to accomplish.

Pros

  • Aesthetically pleasing interface
  • Reminders of tasks to complete
  • Easy and quick ranking system
  • Complete list of competencies

Cons

  • Administrative set-up
  • Complicated approval system
  • Naming conventions for functions
  • 360 reviews

Return on Investment

  • Increase in costs by 15% year over year

Alternatives Considered

Leapsome, BambooHR and ADP Workforce Now

Other Software Used

ADP Workforce Now, Breezy HR, Checkr

Trakstar Perform

Pros

  • Support is great
  • Fairly easy to set up
  • Very easy to use

Cons

  • Trakstar Perform is designed for a ratings based style of review. We opted for a narrative review. The system was able to accommodate us however the reporting functionality doesn't work for the format we chose.
  • The terminology for the different parts of the platform is confusing.
  • While the support is great, there is not a lot of training on how to set up reviews, surveys, etc. on your own.

Return on Investment

  • Easy to use, automated review process that employees like

Great way to customize and create inclusive performance reviews

Pros

  • Customizable ratings let you design what you want to assess
  • You have the option to add comments to each question and/or as a summary at the end
  • You can review and be reviewed by multiple people both in and out of your department

Cons

  • You can add goals but it's difficult to track them over time
  • I'd like to be able to see a report that shows progress over time

Other Software Used

Zendesk, Lessonly, Slack

Excellent Product

Pros

  • Performance management.
  • Reporting.
  • Goal setting.

Cons

  • None that I can think of.

Return on Investment

  • Ease of tracking PIPs and performance reviews.
  • We can now see our top talent and identify areas of growth.

Trakstar- HR feedback and goal tracking tool

Pros

  • Customizable goals.
  • Suggested questions with response options, but also the ability to build your own.
  • Different rating scales.
  • Anonymous 360 multi-rater feedback.

Cons

  • Nothing! Great product.

Return on Investment

  • Staff retention - Subordinates are provided feedback on a more regular and consistent basis.

Alternatives Considered

SurveyMonkey

Other Software Used

Financial Edge NXT, The Raisers Edge