Overview
What is Trakstar Perform?
Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option.…
Great way to customize and create inclusive performance reviews
Excellent Product
A solid and necessary tool - does the job, but unloved by employees
Promantek takes the hassle out of Performance Reviews
Trakstar- HR feedback and goal tracking tool
Promantek TrakStar - Great product for small businesses/organizations
Pricing
Trakstar
$4370.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Trakstar Perform: Modern Performance Management Software to Supercharge Your Workforce
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Trakstar Perform?
Trakstar Perform Competitors
Trakstar Perform Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(15)Attribute Ratings
Reviews
(1-7 of 7)Trakstar Perform
- Support is great
- Fairly easy to set up
- Very easy to use
- Trakstar Perform is designed for a ratings based style of review. We opted for a narrative review. The system was able to accommodate us however the reporting functionality doesn't work for the format we chose.
- The terminology for the different parts of the platform is confusing.
- While the support is great, there is not a lot of training on how to set up reviews, surveys, etc. on your own.
- Customizable ratings let you design what you want to assess
- You have the option to add comments to each question and/or as a summary at the end
- You can review and be reviewed by multiple people both in and out of your department
- You can add goals but it's difficult to track them over time
- I'd like to be able to see a report that shows progress over time
Excellent Product
- Performance management.
- Reporting.
- Goal setting.
- None that I can think of.
A solid and necessary tool - does the job, but unloved by employees
- Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
- Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
- Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
- Creating the reviews can be confusing for administrators, especially if you did not originally set up the system.
- Even though lots of automated reminders go out to employees, employees are not that interested in engaging with the system.
Despite this, Trakstar seems like an appropriate solution for small businesses looking to automate what was formerly a paper-based process. In doing so, companies will inevitably save time and money. If you have an annual review process with more than 25 people, you really do need a tool in place.
- Ease of use - This program has been great for the Keep It Simple mentality. It is clear, concise, and able to expand based on our needs. There is a good level of intuitiveness that goes with it... basically sorted with employees, reviews, and setup. We have been able to train managers and employees quickly and easily with the process, and simple things like clear buttons, or "Are you ready to send your review to your manager?" questions make this good for us. We have used other global programs from very large companies that didn't work well for us.
- The clear ability for the Administrator(s) to manage - In the past, we have had problems with managers telling us "Well, my screen shows this and that..." and yet as an Administrator I was unable to see what they were seeing as my screen was different. That is not the case with Trakstar from Promantek. Click a button and I am in as the actual user... an administrator can then see exactly what the end user is looking at. This is especially helpful with out of area locations and makes a world of difference for us.
- Training and Resources - Promantek's Trakstar has some great resources that reside just a couple clicks away from the main screen. When an employee logs in, they have access to all kinds of information on what they can do, how to do it, easy tricks and tips. Online documents or videos are right there on the site, with dozens if not hundreds of reference documents that explain step by step with screen pictures how things work. It has been very easy to manage training with this program.
- It would be nice to be able to customize a screen when looking at some data for employees. In almost every case the screen information is helpful, but sometimes I wish This information was next to That information instead of two columns over, etc. This is not a big deal, but screen customization would be on the wishlist. This is not an issue for downloads of reports as those go to excel and you can manipulate that any way you like.
This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well.
I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
Trakstar- HR feedback and goal tracking tool
- Customizable goals.
- Suggested questions with response options, but also the ability to build your own.
- Different rating scales.
- Anonymous 360 multi-rater feedback.
- Nothing! Great product.
- 360 Review feature (included with TrakStar's Multi-rater feature) - provided the opportunity to conduct 360 reviews independently of, or in conjunction with, annual reviews.
- Administrator User Interface - the interface is easy to use, although I did prefer the version that existed prior to June 2013 (better colors/better on-demand reporting tools)
- End User Interface - there is little to no training required for staff who complete evaluations in TrakStar. You may need, however, to complete training related to SMART goals, but using the software should not require an ILT-type setup.
- The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
- The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
- Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)