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TrakStar, a performance evaluation software, has become an integral tool for Human Resources at College of the Desert. They rely on this …
Starting at $4,370 per year
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What is Trakstar Perform?
Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option.…
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Pricing
Trakstar
$4370.00
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Trakstar Perform: Modern Performance Management Software to Supercharge Your Workforce
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Trakstar Perform?
Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.
Trakstar Perform Competitors
Trakstar Perform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Reviewers rate Support Rating highest, with a score of 9.2.
The most common users of Trakstar Perform are from Mid-sized Companies (51-1,000 employees).
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(17)
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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TrakStar, a performance evaluation software, has become an integral tool for Human Resources at College of the Desert. They rely on this platform to manage and store all performance evaluations electronically for their management and classified staff. The positive reception from team members across the organization demonstrates its effectiveness in facilitating bi-annual evaluations and goal tracking. TrakStar's flexibility is particularly noteworthy as it allows customization of ratings to align with the unique culture of the organization. Another key feature appreciated by users is the ability to review and be reviewed by multiple individuals, both within and outside their department, regardless of supervisor status. This inclusivity ensures a comprehensive and well-rounded evaluation process for all employees, from executives to line staff.
One of the most significant impacts of using TrakStar is its user-friendly interface and versatility. It offers an all-encompassing solution that eliminates the traditional administrative work associated with performance reviews, simplifying the entire process. By providing an easy-to-use, across-the-board application for online and printed reviews, TrakStar has streamlined the workflow associated with performance appraisals at College of the Desert. Additionally, this software facilitates goal setting and annual reviews by collecting self, peer, and manager feedback on an ongoing basis. This enables a continuous feedback loop that aids in employee development and growth. Furthermore, TrakStar allows for recording notes throughout the year, creating a comprehensive record of an employee's performance over time. Overall, TrakStar has proven to be a valuable tool for managing performance evaluations effectively and efficiently in an organization-wide capacity.
Beneficial 360 Review Feature: Several users have found TrakStar's 360 Review feature to be highly beneficial. They appreciate the ability to conduct comprehensive evaluations independently or in conjunction with annual reviews, which allows for a more holistic assessment of employee performance.
Ease of Use: Many reviewers have praised the ease of use of TrakStar's Administrator User Interface. They find the interface easy to navigate, even though they may prefer the previous version's colors and on-demand reporting tools. This user-friendly design contributes to a smooth user experience.
Little to No Training Required: Numerous users have highlighted that TrakStar's End User Interface requires little to no training for staff who complete evaluations. The software is intuitive and does not require an instructor-led setup, except for SMART goals training. This simplicity saves time and effort for both employees and administrators.
Weak Reporting Features: Some users have expressed dissatisfaction with the reporting features of the platform, stating that they are not robust enough and do not meet their needs effectively. They have reported difficulties in generating comprehensive and insightful reports from the available tools.
Missing Dashboard Feature: Several reviewers have mentioned that they appreciated the dashboard feature in previous versions of the platform, but it is missing in the latest version. This absence has been a disappointment to them as they found the dashboard to be a helpful tool for quick access to important information.
Lack of Automated Reports: Many users have emphasized the importance of automated reports, such as quarterly reports, that can be easily generated and shared with senior leadership. However, they have noticed that this feature is either completely absent or requires manual input, which adds unnecessary complexity and effort on their part.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
November 17, 2019
A solid and necessary tool - does the job, but unloved by employees
We use Trakstar for our goal setting and annual review process across the entire organization. It allows us to collect self, peer, and manager feedback on an ongoing basis to help us maintain a focus on measurable goals. It also eliminates a lot of the traditional administrative work associated with the performance review process. In addition, Trakstar can be used to record notes on an ongoing basis.
- Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
- Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
- Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
- Creating the reviews can be confusing for administrators, especially if you did not originally set up the system.
- Even though lots of automated reminders go out to employees, employees are not that interested in engaging with the system.
- Trakstar allows us to have a formalized review process that is not paper-based. This saves us substantial time and money.
- Trakstar helps employees know that they will have the opportunity for a formal conversation about their performance.
- However, employees overall do not like to use Trakstar and scored it low on the employee engagement survey.
I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different.
We use Trakstar from Promantek for our Performance Review process. We use it at all levels of the organization, from the executive officers on to other managers, and line employees. For several years we were struggling for an easy to use, across the board application that would allow us to utilize both online as well as printed reviews. This has made a great difference for us.
- Ease of use - This program has been great for the Keep It Simple mentality. It is clear, concise, and able to expand based on our needs. There is a good level of intuitiveness that goes with it... basically sorted with employees, reviews, and setup. We have been able to train managers and employees quickly and easily with the process, and simple things like clear buttons, or "Are you ready to send your review to your manager?" questions make this good for us. We have used other global programs from very large companies that didn't work well for us.
- The clear ability for the Administrator(s) to manage - In the past, we have had problems with managers telling us "Well, my screen shows this and that..." and yet as an Administrator I was unable to see what they were seeing as my screen was different. That is not the case with Trakstar from Promantek. Click a button and I am in as the actual user... an administrator can then see exactly what the end user is looking at. This is especially helpful with out of area locations and makes a world of difference for us.
- Training and Resources - Promantek's Trakstar has some great resources that reside just a couple clicks away from the main screen. When an employee logs in, they have access to all kinds of information on what they can do, how to do it, easy tricks and tips. Online documents or videos are right there on the site, with dozens if not hundreds of reference documents that explain step by step with screen pictures how things work. It has been very easy to manage training with this program.
- It would be nice to be able to customize a screen when looking at some data for employees. In almost every case the screen information is helpful, but sometimes I wish This information was next to That information instead of two columns over, etc. This is not a big deal, but screen customization would be on the wishlist. This is not an issue for downloads of reports as those go to excel and you can manipulate that any way you like.
- We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
I have not used other products from Promantek yet.
March 09, 2017
Trakstar- HR feedback and goal tracking tool
We utilize Promantek (Trakstar) as an evaluation tool. Our entire organization uses this tool for bi-annual evaluations and goal tracking.
- Customizable goals.
- Suggested questions with response options, but also the ability to build your own.
- Different rating scales.
- Anonymous 360 multi-rater feedback.
- Nothing! Great product.
- Staff retention - Subordinates are provided feedback on a more regular and consistent basis.
Many more features than SurveyMonkey's products for goal tracking and multi-rater feedback.
Score 7 out of 10
Vetted Review
Verified User
Human Resources used the TrakStar product to manage performance evaluations ("appraisals" in TrakStar terms) for approximately 260 management and classified staff at College of the Desert. This allowed the College to store and record all performance electronically.
- 360 Review feature (included with TrakStar's Multi-rater feature) - provided the opportunity to conduct 360 reviews independently of, or in conjunction with, annual reviews.
- Administrator User Interface - the interface is easy to use, although I did prefer the version that existed prior to June 2013 (better colors/better on-demand reporting tools)
- End User Interface - there is little to no training required for staff who complete evaluations in TrakStar. You may need, however, to complete training related to SMART goals, but using the software should not require an ILT-type setup.
- The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
- The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
- Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
- Ease of use - definitely reduced training time for new hire staff
- Easy objective/goal building
- Easy user setup
[I] wasn't involved in the decision to replace the prevous application.
No
We lost one employee's "notes" files during a conversion. Michelle was instrumental in working directly with the development team to not only retrieve the missing notes, but recover missing notes from two other employees.