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TravelBank

TravelBank

Overview

What is TravelBank?

TravelBank, headquartered in San Francisco, offers their travel management for businesses, featuring booking management, travel policy management, spend tracking and management, and other features.

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Recent Reviews

TrustRadius Insights

TravelBank is a versatile expense management platform that has become an invaluable tool for employees across various departments. By …
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Easy and simple

9 out of 10
February 11, 2020
Incentivized
TravelBank is simple and easy to use. With a matter of a few clicks, you can easily book your travel accommodations. TravelBank will pull …
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Pricing

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Expenses

$12

Cloud
per user/per month

Travel

$15

Cloud
per month

Premium Expenses and Travel

Custom Pricing

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is TravelBank?

TravelBank Video

Power your business with an integrated virtual card, expense management, and travel solution. Enjoy real-time visibility, built-in budgets, and expert customer support, while earning up to 2% back in rebates. Learn more at https://www.travelbank.com/usbank

TravelBank Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

TravelBank, headquartered in San Francisco, offers their travel management for businesses, featuring booking management, travel policy management, spend tracking and management, and other features.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of TravelBank are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TravelBank is a versatile expense management platform that has become an invaluable tool for employees across various departments. By eliminating the need for manual expense reports in Excel, TravelBank streamlines the process of tracking, logging, and submitting expenses. Users can simply take pictures of receipts and make quick edits within the app to identify the transaction type, saving them significant time and effort. This feature is particularly beneficial for employees in the sales department and implementation team who need to fill out accurate expense reports without relying on physical paper receipts.

One satisfied customer, Sezzle, has found great value in using TravelBank to book flights and hotel rooms. They appreciate the user-friendly interface and customer support features that ensure a smooth experience throughout their travel planning journey. In fact, TravelBank is used organization-wide for bookings including flights, hotels, and car rentals. By encouraging mindful spending and simplifying travel expenditure accounting, TravelBank helps businesses save money on travel expenses while providing an efficient tool for managing expense reports.

Users often discover TravelBank through online searches and choose it as their preferred option for expense management due to its time-saving capabilities. Since adopting the platform, users have been able to reclaim countless hours that would have otherwise been spent on manual expense reporting. While many users find TravelBank highly effective in its current form, some have expressed a desire for improvements in email submission, expense categories, and the ability to crop receipt pictures for better review and internal payment processes.

Overall, TravelBank excels in its ability to help organizations streamline their travel expenses and manage their expense reports efficiently. Users appreciate the simplicity and ease of use when booking travel accommodations like flights and hotels, with additional perks such as area-specific search options and detailed hotel information.

User-Friendly Interface: Many users have praised TravelBank for its super user-friendly and easy-to-use interface, both on the platform online and through their app. The simplicity of the reporting system and the ability to easily switch between a handheld device and a computer were appreciated by reviewers.

Efficient Expense Tracking: Reviewers have mentioned that TravelBank effectively tracks the expense submission, approval, and reimbursement process. Users can see exactly where their expense report is in the process, which makes it convenient for managing and tracking expenses.

Convenient Receipt Management: Several users have highlighted TravelBank's feature of automatically identifying the name of the merchant when taking a picture of a receipt. This not only makes tracking expenses easier but also saves time. Additionally, uploading receipts for expense reports was described as very easy by many reviewers.

Booking Problems: Some users have experienced difficulties when trying to book multi-city itineraries. These issues have been reported by a significant number of reviewers, causing frustration and inconvenience.

Lack of Notifications: Users have expressed dissatisfaction with the app's lack of notifications for cancelled flights. This issue has affected multiple reviewers and has resulted in users having to find out about flight cancellations through alternative means, leading to potential travel disruptions.

Inaccurate Scanning Tool: The scanning tool for receipts has been described as inaccurate and unreliable by several users. They have reported that the tool does not populate correct information from scanned receipts, which can lead to errors in expense tracking. This issue has impacted a notable number of reviewers.

Based on user reviews, users highly recommend trying TravelBank for easily tracking business expenses on the go. They find it convenient and time-saving, allowing them to efficiently manage and comply with expense management.

Users suggest giving TravelBank a shot, especially for smaller firms seeking a quicker way to manage expenses. They appreciate the clean and easy-to-use expense management system, which saves time and reduces paperwork for expense reimbursement.

Users recommend TravelBank for its ease of use and efficiency in expense management and compliance. They find it to be a great platform that doesn't require comprehensive training, making it suitable for businesses that require a quick and available travel partner.

Overall, users have found TravelBank to be a valuable tool for tracking business expenses, offering convenience, time-saving benefits, and an intuitive interface.

Attribute Ratings

Reviews

(1-14 of 14)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
TravelBank is well suited for organizations that are looking for a simple solution to manage expense reporting and un-complex travel. If you are frequent travel with multi-leg itineraries or more demanding scenarios, you might find TravelBank lacking.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The company-wide implementation of TravelBank greatly increased the efficiency of our expense reimbursement process. It mitigated many pain points such as errors, inconsistencies, and missing information in our manual Excels that were very hard to version control and track through the approval/reimbursement process. Overall, TravelBank has made all of our lives easier!
November 09, 2019

good stuff

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is a great product and will help you save money when you travel for work. It also takes the guessing game out of making a budget. But sometimes I feel like the way it's charging me extra, then expensing it, and getting the rewards are putting DoorDash at a loss. which is not part of our culture.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would imagine TravelBank is well suited for all companies who are trying to reduce travel costs. It's a creative way to empower employees to save the company money by rewarding themselves for selecting more economical travel options. It may be less appropriate for companies who use private travel (private jets, private cars).
Andrew Boggs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TravelBank makes searching for flights easy. They also have great benefits when you book through them. My company uses a system that does not provide us with miles or any other perks, and we book on a company card. As a result, there are really no benefits that I can earn as a traveler.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Most of the apps out there charge for expense management. This does it for free and even does mileage. The support is excellent, I cannot believe that they provide that level of customer support without charging for the app. That is the most amazing part of this app. They are courteous, timely and very helpful. And they are actual people and not robots. I cannot tell you how amazing that is.
Pat Patterson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TravelBank is well suited for reducing travel spend. Personally, I've stopped booking rooms at Westin and Marriott, and started using 'no name' hotels with good ratings. Similarly, I'm a bit more flexible with my flight times than I used to be. I travel a fair bit, and I've racked up about $100 a month in rewards since we started using TravelBank.
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