Name: TravelPerk
Rating: 5.8 (18 reviews)
Author: TravelPerk S.L.

Help Desk

Web and Video Conferencing

Customer Support

Feature Management

Functional Testing

Mind Mapping

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

Enterprise Search

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printers

3D Printing

Business Process Automation

Cloud Storage

Configuration Management

DevSecOps

Disk Cloning

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Interoperability

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Remote Monitoring and Management

SaaS Backup

Scale-Out Storage

Server Virtualization

Static Application Security Testing (SAST)

Storage Area Network

Test Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Event Management

Marketing Attribution

Marketing Automation

Search Marketing Intelligence

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Secure Service Edge (SSE)

Security

Car Rental

Construction Accounting

Direct Secure Messaging

Home Health Care

Hospital Management

Medical Office EMR & EHR

Population Health Management

Veterinary

Vertical-Specific

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### Booking and Reservations
Users generally praise TravelPerk for its efficient booking and reservations process, citing the platform's ability to streamline travel arrangements for business trips. While some reviewers appreciate the platform's user-friendly interface and quick booking capabilities, others express concerns about occasional delays in receiving flight information and limitations in booking train options for European travel. Despite these minor drawbacks, TravelPerk's booking and reservations feature is seen as a valuable tool for simplifying the travel planning experience and ensuring smooth coordination of trips for multiple travelers. (Source Reviews: [1](https://www.trustradius.com/reviews/travelperk-2022-05-23-12-22-48), [2](https://www.trustradius.com/reviews/travelperk-2022-05-31-04-48-48), [3](https://www.trustradius.com/reviews/travelperk-2022-05-23-10-47-00), [4](https://www.trustradius.com/reviews/travelperk-2022-05-30-05-19-35), [5](https://www.trustradius.com/reviews/travelperk-2019-06-14-14-19-08), [6](https://www.trustradius.com/reviews/travelperk-2019-11-14-12-33-34), [7](https://www.trustradius.com/reviews/travelperk-2019-05-10-10-56-48), [8](https://www.trustradius.com/reviews/travelperk-2019-05-03-14-04-31))

### Flight and Airline Management
User feedback on TravelPerk's flight and airline management capabilities varies across reviews. While some users appreciate the platform's ability to provide an overview of available flights and hotels, as well as its support for making changes and approvals before final bookings, others have noted issues such as delayed flight information and limitations in booking certain flights. The platform's user-friendly interface and efficient reservation management have been highlighted positively, although some users have suggested improvements such as adding options for minors, children, and frequent flyer miles. Despite these mixed opinions, TravelPerk's flight and airline management features seem to offer a balance of convenience and room for enhancement. (Source Reviews: [1](https://www.trustradius.com/reviews/travelperk-2022-05-31-04-48-48), [2](https://www.trustradius.com/reviews/travelperk-2022-05-23-10-47-00), [3](https://www.trustradius.com/reviews/travelperk-2022-05-23-12-22-48), [4](https://www.trustradius.com/reviews/travelperk-2019-11-14-12-33-34), [5](https://www.trustradius.com/reviews/travelperk-2019-06-14-14-19-08), [6](https://www.trustradius.com/reviews/travelperk-2019-05-10-10-56-48))

### Hotel Accommodations
Users generally appreciate TravelPerk's comprehensive approach to hotel accommodations. Reviewers highlight the platform's ability to provide an overview of available hotels and room options, making it easier to compare and select accommodations. While some users mention a desire for more hotel options, particularly in the US market, they acknowledge TravelPerk's user-friendly interface and efficient cancellation process. The general sentiment leans towards positive experiences with TravelPerk's hotel accommodations, with users valuing the platform's support for managing hotel bookings effectively. (Source Reviews: [1](https://www.trustradius.com/reviews/travelperk-2022-05-23-12-22-48), [2](https://www.trustradius.com/reviews/travelperk-2022-05-31-04-48-48), [3](https://www.trustradius.com/reviews/travelperk-2019-11-14-12-33-34))

### Travel Approval Processes
Users find TravelPerk's travel approval processes to be a valuable feature that enhances the overall booking experience. The manager approval functionality is particularly praised for ensuring that bookings align with budget constraints and travel guidelines. Additionally, the platform's ability to facilitate internal approvals streamlines the process for group travel arrangements, allowing colleagues to coordinate and plan trips together efficiently. The flexibility and ease of use of TravelPerk's approval processes contribute to a positive user experience, making it a preferred choice for managing business travel arrangements. (Source Reviews: [1](https://www.trustradius.com/reviews/travelperk-2022-05-31-04-48-48), [2](https://www.trustradius.com/reviews/travelperk-2022-05-23-10-47-00), [3](https://www.trustradius.com/reviews/travelperk-2022-05-23-12-22-48))

### Payment and Expense Management
Users consistently praise TravelPerk's efficient payment and expense management features. Reviewers highlight the convenience of automatic payments using company cards, which streamline transactions and eliminate the need for manual reimbursement processes. The ability to allocate costs to specific departments or projects through customizable platforms is also well-received, enhancing transparency and financial tracking within organizations. Additionally, users appreciate the prompt and helpful support provided by TravelPerk, ensuring smooth payment processing and expense management for business trips. (Source Reviews: [1](https://www.trustradius.com/reviews/travelperk-2022-05-23-12-22-48), [2](https://www.trustradius.com/reviews/travelperk-2022-05-31-04-48-48), [3](https://www.trustradius.com/reviews/travelperk-2019-11-14-12-33-34), [4](https://www.trustradius.com/reviews/travelperk-2019-06-14-14-19-08), [5](https://www.trustradius.com/reviews/travelperk-2019-05-10-10-56-48))

### Travel Policy and Compliance
Users generally appreciate TravelPerk's policy control functionality, which allows for transparency and cost control in travel arrangements. However, there are concerns about the need for an "executive assistant" feature for booking others' travel without access to policy controls. While some users have encountered a few bugs, the proactive response from the team in addressing feedback is acknowledged. This indicates a somewhat positive but slightly cautious sentiment towards TravelPerk's travel policy and compliance capabilities. (Source Reviews: [1](https://www.trustradius.com/reviews/travelperk-2019-05-03-14-04-31))

Users have made several recommendations based on their experiences with TravelPerk. The most common recommendations include utilizing TravelPerk for all travel needs. Users highly recommend it as a tool to manage travels, invoices, and trip planning. They find it very convenient and easy to use, making it an excellent choice for companies looking for a simple way to book flights.

Another recommendation is to try the premium service offered by TravelPerk. Reviewers suggest using this upgraded option for added benefits and features that enhance the overall experience of using the platform.

Additionally, users encourage others to be patient and give TravelPerk time to improve and implement new features. They appreciate the great customer service provided by the company and believe that continuous improvements will further enhance the functionality and usefulness of the tool.

Overall, users recommend giving TravelPerk a try for its convenience in managing travel arrangements, the benefits offered by the premium service, and the continuous improvements being made to the product.

TravelPerk has become an essential tool for users looking to streamline and simplify their business travel planning. With its user-friendly interface and efficient features, this platform has proven to be invaluable in reducing costs and saving time. Users can easily find, book, and edit tickets and hotel reservations with just a few clicks, eliminating the hassle of dealing with multiple websites or travel agencies.

One of the standout use cases of TravelPerk is its ability to facilitate collaboration and coordination among colleagues. Users can easily share and plan trips with their peers, making it simple to coordinate travel arrangements and obtain internal approvals. This feature has been particularly beneficial for international companies with multiple global offices, as TravelPerk serves as a centralized platform for all travel bookings across different departments. Additionally, employees can browse options, book trips within a set budget, and pay using the company card, eliminating the need for expense reimbursement.

Engineers who frequently travel have also found great value in TravelPerk's capabilities. The platform caters to their specific needs by offering policy control and transparency while still allowing flexibility in managing their own travel arrangements. Moreover, by providing cost center visibility by department, TravelPerk helps track costs and expenses more effectively.

Furthermore, TravelPerk serves as a global travel tool that ensures the security of personal credit card information. Users can confidently book any kind of business travel without relying on personal cards. The option to make manager approval mandatory adds an extra layer of security and prevents unauthorized bookings.

Overall, TravelPerk has proven its worth as a versatile platform that addresses various pain points related to business travel planning. Its ability to save time, reduce costs, facilitate collaboration among colleagues, provide policy control and cost visibility, and ensure secure bookings make it an indispensable tool for businesses of all sizes with global operations.

Clean and User-Friendly Interface: Multiple reviewers have praised TravelPerk's clean, attractive, and easy-to-use interface. Users find the platform visually appealing and appreciate its user-friendly design, which contributes to a seamless booking experience.

Responsive Customer Support: Many users have highlighted TravelPerk's responsive and helpful customer support. Reviewers mention that the support team is quick to respond and effectively addresses any concerns or issues raised during the booking process.

Effortless Booking Process: Several reviewers have stated that booking flights on TravelPerk is effortless. They appreciate features such as automatic payment through preset cards, eliminating the need for manual payments. This streamlined process ensures smooth transactions and saves time for users.

Inconvenient Flight Filtering: Users have expressed frustration with the search results in TravelPerk, as it does not provide an option to filter flight options based on budget. This lack of functionality forces users to manually click through pages of out-of-budget flights, which can be time-consuming and inconvenient for them.

Confusing Economy Seat Details: Some users find it confusing to determine the type of economy seat they are booking through TravelPerk. This lack of clarity has led to instances where users accidentally booked flights without the ability to bring a free carry-on bag. 

Lack of Pre-Selecting Seats: Several reviewers have mentioned their dissatisfaction with TravelPerk's inability to allow users to pre-select their own seats. Instead, they are required to contact TravelPerk separately in order to make seat arrangements. This additional step is seen as an unnecessary hassle by some users.

TravelPerk, headquartered in Barcelona, offers their eponymous travel management application supporting bookings management, travel policy controls and management, invoicing, and other features.

Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.

Navan Business

Navan Enterprise

TravelPerk

Travel Management

Likelihood to Recommend

Support Rating

TravelPerk is a next-generation business travel booking &amp; management platform for companies of any size. We are the world's first and only all-in-one platform for booking business travel that is 100% free. TravelPerk has the world's largest inventory, best-of-breed technology, consumer-grade design and a very disruptive business model that is free to the user. TravelPerk is backed by world-class investors such as Spark Capital, investors in Slack, Trello and Twitter. <br><br>The company is co-founded and funded by a team of entrepreneurial executives with deep market expertise, including leadership-level experience, at one of the most successful players in the online travel industry. One of the co-founders most recently started and sold a travel technology company to one of the largest players in the market.

TravelPerk S.L.

These are a set of features that define travel management and the different applications of a travel management solution.

Customizable Travel Policies

Users can set up, customize, and manage travel policies by company department, hotel budget, flight budgets for specific destinations, and more.

Customizable Approval Workflows

Customizable approval workflows allow itinerary approvals for anything that falls outside of the preset travel policies.

Extensive Inventory

The application should include partnerships with a wide variety of airlines, hotels, rental cars, and/or rental homes to give users plenty of options when booking with negotiated discounts if possible.

Readily Available Support

Support teams readily available to help resolve any booking-related issues, or general questions about the product.

Travel Spend Reports

Expense reports for each traveler that include metrics such as the amount, the location, the date, and the type of expenditures during the trip.

Consolidated Invoicing

Centralized invoicing and payment features so users can price travel and pay for their itineraries using multiple payment methods.

Easy Travel Booking

Users are able to seamlessly look up and book travel without having to use other tools or websites.

Mobile Travel Application

A mobile version of the service that allows users to check in and access their itinerary information while on the go.

Centralized Itinerary Management

A centralized place for users to manage their entire travel itinerary.

Collaborative Booking

Users can collaborate to create and edit itineraries as well as share booked itineraries for others to see.

Loyalty Programs

The service implements its own loyalty program and/or allows users to participate in established hotel/airline loyalty programs.

Reuses Traveler Information

The service offers a means of saving and reusing individual traveler information to make it easier to book future travel for the same traveler.

User-friendly Interface

The user interface is easy to use and reliable.

Integrated Expensing Tool

Either has a bespoke expensing tool, or integrates with other industry leaders to expense travel-related purchases.

Travel Alerts

Alerts when travel changes along an itinerary with SMS, a messaging application, and/or other phone channels

Founding Partner

TravelPerk 2022-05-23 12:22:48

TravelPerk 2022-05-30 05:19:35

Oracle Hyperion

GoTo Meeting

TravelPerk 2022-05-23 10:47:00

LogicMelon

TravelPerk 2022-05-31 04:48:48

SAP Business ByDesign

Trello

TriNet

TravelPerk 2019-11-14 12:33:34

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Search results

Customer service agents

Not clear

Not find

Information regarding

Minor issue

Customer service

Incredibly frustrating

Service agents

Make it clear

Customer support

Credit card

Easy to use

Offline mode

Good customer support

Use interface

Find the best

Responds quickly

24 7

User administration

Home

Travel Management Software

We use TravelPerk to reduce costs and time planning business trips from Latam to Europe. The platform is handy and very flexible to find, book, and edit tickets and hotel reservations at the same time and with just a few clicks. If you are traveling among others colleagues, you can share and plan the same trip together and send for internal approvals.

Plan trips with different people.
Organize flights, hotels and ground transportation.
Sync tickets and reservations in offline mode with the app.

Pictures from hotels.
Train options management.

Reduce planning time and costs.
Reduce intermediary costs.
Efficiently plan a business trip.

I really wanted to like TravelPerk. We previously used TripActions and had a lot of issues with it, some of which were related to the product itself as well as customer service problems. TravelPerk presented itself as a much better alternative, with capabilities that TripActions doesn't have, and "7-star" customer service. Unfortunately, this is absolutely not the case. Customer service agents are careless and make mistakes constantly. I'm triple and quadruple checking bookings because so many aspects of the bookings are incorrect when made through their "Concierge" service. What a shame.

Great demo and pre-sale process
Event pages are nice
Easy to use interface

Truly awful customer service agents who are careless and make mistakes constantly
Inability to see other travelers on the App, even as an admin
AE does not escalate issues quickly or seriously enough

Negative ROI. It took so long to implement this with the company due to billing and invoicing issues, and now I'm constantly encountering problems with their customer service agents.

Manage travel booking and approval for business-related travel

Intuitive to use to ensure travel is booked within budget and travel guidelines.
Approval process is seamless
Great centralized billing

Sometimes information regarding flight info/ cancellations is delayed so it's best to check directly with airlines.
Sometimes certain flights don't show up as available for booking.
Can't book trains for European travel. (Minor issue but super annoying if you need it)

Saves tons of time booking various travel arrangements, especially when booking for multiple people.

GoTo Meeting, Zoom, Oracle Hyperion Enterprise Performance Management

TravelPerk is being used as a global Travel Tool to book any kind of Business Travel to a Site location or to any Business related events without using personal Credit Card information and the option to make a Manager Approval mandatory to avoid unauthorized bookings.

Overview of all available airlines and Hotels
24/7 support for any required changes
Manager Approval before final booking