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TravelPerk

TravelPerk

Overview

What is TravelPerk?

TravelPerk, headquartered in Barcelona, offers their eponymous travel management application supporting bookings management, travel policy controls and management, invoicing, and other features.

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Recent Reviews

TrustRadius Insights

TravelPerk has become an essential tool for users looking to streamline and simplify their business travel planning. With its …
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Pricing

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What is TravelPerk?

TravelPerk, headquartered in Barcelona, offers their eponymous travel management application supporting bookings management, travel policy controls and management, invoicing, and other features.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is TravelPerk?

TravelPerk Integrations

TravelPerk Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TravelPerk has become an essential tool for users looking to streamline and simplify their business travel planning. With its user-friendly interface and efficient features, this platform has proven to be invaluable in reducing costs and saving time. Users can easily find, book, and edit tickets and hotel reservations with just a few clicks, eliminating the hassle of dealing with multiple websites or travel agencies.

One of the standout use cases of TravelPerk is its ability to facilitate collaboration and coordination among colleagues. Users can easily share and plan trips with their peers, making it simple to coordinate travel arrangements and obtain internal approvals. This feature has been particularly beneficial for international companies with multiple global offices, as TravelPerk serves as a centralized platform for all travel bookings across different departments. Additionally, employees can browse options, book trips within a set budget, and pay using the company card, eliminating the need for expense reimbursement.

Engineers who frequently travel have also found great value in TravelPerk's capabilities. The platform caters to their specific needs by offering policy control and transparency while still allowing flexibility in managing their own travel arrangements. Moreover, by providing cost center visibility by department, TravelPerk helps track costs and expenses more effectively.

Furthermore, TravelPerk serves as a global travel tool that ensures the security of personal credit card information. Users can confidently book any kind of business travel without relying on personal cards. The option to make manager approval mandatory adds an extra layer of security and prevents unauthorized bookings.

Overall, TravelPerk has proven its worth as a versatile platform that addresses various pain points related to business travel planning. Its ability to save time, reduce costs, facilitate collaboration among colleagues, provide policy control and cost visibility, and ensure secure bookings make it an indispensable tool for businesses of all sizes with global operations.

Clean and User-Friendly Interface: Multiple reviewers have praised TravelPerk's clean, attractive, and easy-to-use interface. Users find the platform visually appealing and appreciate its user-friendly design, which contributes to a seamless booking experience.

Responsive Customer Support: Many users have highlighted TravelPerk's responsive and helpful customer support. Reviewers mention that the support team is quick to respond and effectively addresses any concerns or issues raised during the booking process.

Effortless Booking Process: Several reviewers have stated that booking flights on TravelPerk is effortless. They appreciate features such as automatic payment through preset cards, eliminating the need for manual payments. This streamlined process ensures smooth transactions and saves time for users.

Inconvenient Flight Filtering: Users have expressed frustration with the search results in TravelPerk, as it does not provide an option to filter flight options based on budget. This lack of functionality forces users to manually click through pages of out-of-budget flights, which can be time-consuming and inconvenient for them.

Confusing Economy Seat Details: Some users find it confusing to determine the type of economy seat they are booking through TravelPerk. This lack of clarity has led to instances where users accidentally booked flights without the ability to bring a free carry-on bag.

Lack of Pre-Selecting Seats: Several reviewers have mentioned their dissatisfaction with TravelPerk's inability to allow users to pre-select their own seats. Instead, they are required to contact TravelPerk separately in order to make seat arrangements. This additional step is seen as an unnecessary hassle by some users.

Users have made several recommendations based on their experiences with TravelPerk. The most common recommendations include utilizing TravelPerk for all travel needs. Users highly recommend it as a tool to manage travels, invoices, and trip planning. They find it very convenient and easy to use, making it an excellent choice for companies looking for a simple way to book flights.

Another recommendation is to try the premium service offered by TravelPerk. Reviewers suggest using this upgraded option for added benefits and features that enhance the overall experience of using the platform.

Additionally, users encourage others to be patient and give TravelPerk time to improve and implement new features. They appreciate the great customer service provided by the company and believe that continuous improvements will further enhance the functionality and usefulness of the tool.

Overall, users recommend giving TravelPerk a try for its convenience in managing travel arrangements, the benefits offered by the premium service, and the continuous improvements being made to the product.

Attribute Ratings

Reviews

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Score 10 out of 10
Vetted Review
Verified User
Incentivized
TravelPerk is being used by the whole company in the US. We created cost center by department so it is easier to see costs and expenses per department. This is a great platform for our engineers traveling 70% of their time.
  • User friendly.
  • Great customer support and the chat works well.
  • I like that we receive an invoice at the end of the month and not automatic debit from the credit card.
  • Even if it is a business tool, add the option to buy tickets for minors and children.
  • Be able to add TSA for Americans.
  • Be able to add frequent fliers miles with airlines.
TravelPerk is a very user-friendly platform. The site provides a large sample of flights and hotels, although could add more, especially on the US market but we understand that it is a European company and it might take time. This is where TravelPerk is less appropriate. Same with TSA, all used by US travelers. I like the phone app, very well suited and cancellations are easy.
  • Positive impact on booking: fast for our users.
  • Great reporting, lots of details on the invoice.
  • We can customize the platform. Great advantage: I can add project codes, cost centers ...
TravelPerk does not make us pay for booking flights so it is a much cheaper option for the same quality of service.
The chat option is great, compared to phone customer service with Egencia that also gets costly: $22/call.
Great customer service and the chat is wonderful. There is always someone connected.
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