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Trellix Email Security

Trellix Email Security
Formerly FireEye Email Security

Overview

What is Trellix Email Security?

Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

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Recent Reviews

TrustRadius Insights

Unintuitive interface: Several users have found the interface of the software to be unintuitive and not user-friendly. They have expressed …
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TrustRadius Insights
TrustRadius Insights

Fire Eye Email Security

9 out of 10
August 07, 2022
It's one of the best tools in email security, very easy to deploy, maintain, and manage. It is very effective in detecting malicious …
Continue reading
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Popular Features

View all 5 features
  • Anti-malware (6)
    8.5
    85%
  • Threat Detection (6)
    8.5
    85%
  • Customizability (6)
    8.0
    80%
  • Sandboxing (6)
    8.0
    80%
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Pricing

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Server Edition

$0

On Premise
per mailbox

AVAS

$0

Cloud
per mailbox

Cloud Edition

$0

Cloud
per mailbox

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

8.2
Avg 8.4
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Product Details

What is Trellix Email Security?

Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

Trellix Email Security Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Customizability
  • Supported: Threat Detection
  • Supported: Sandboxing
  • Supported: Management Tools

Trellix Email Security Video

Trellix Email Security Integrations

Trellix Email Security Competitors

Trellix Email Security Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, Japanese

Frequently Asked Questions

Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

Proofpoint Email Protection, Mimecast Advanced Email Security, and Microsoft Defender External Attack Surface Management are common alternatives for Trellix Email Security.

Reviewers rate Anti-malware and Threat Detection highest, with a score of 8.5.

The most common users of Trellix Email Security are from Mid-sized Companies (51-1,000 employees).

Trellix Email Security Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)75%
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Comparisons

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Reviews and Ratings

(12)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
July 25, 2021

FireEye Email Security: Efficient and Effective

Verified User
Manager in Information Technology
Mining & Metals Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
FireEye Email Security is the primary email gateway for the company. It is used for malware analysis as well as the enterprise-wide email quarantine system.
Pros and Cons
  • Very user-friendly and simple interface.
  • Policy rules are easy to create and they work.
  • Very little downtime or operational impact.
  • Email delivery issues are easy to investigate and troubleshoot.
  • Reporting
Likelihood to Recommend
I would highly recommend FireEye Email Security to a colleague. The platform is good at eliminating malicious emails prior to delivery to the end-user. Detections exist across the URL, attachment, and embedded HTML levels. It is a strong platform.
Trellix Email Security Feature Ratings
Secure Email Gateway (5)
96%
9.6
Anti-malware
100%
10.0
Customizability
100%
10.0
Threat Detection
100%
10.0
Sandboxing
90%
9.0
Management Tools
90%
9.0
Return on Investment
  • FireEye ETP has been well received across the company, even up to the CIO level.
  • CSOC analysts are able to more efficiently run incidents involving phishing attacks, etc.
Alternatives Considered
There are a few things FireEye Email Security does better than ProofPoint and vice versa. For example, you would think blocking .html attachments would be trivial. FireEye Email Security can be configured to do it. Proofpoint can not, and if you try to configure it, HTML gets stripped from the email content, which has a major impact on the business. On the other hand, ProofPoint has a number of additional features and bells and whistles that FireEye Email Security does not.
Other Software Used
October 22, 2019

FireEye Email Security Review

Verified User
Engineer in Information Technology
Computer Software Company, 1001-5000 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use it as an email gateway for the company. All email addressed to our employee's email addresses are routed through the appliance. It attempts to filter out some malicious emails based on the links and attachments that are found. It is not our only email defense that we have in our stack.
Pros and Cons
  • It does a decent job of detecting malicious attachments in emails.
  • It is easy to release emails that are incorrectly quarantined.
  • The interface is not exactly intuitive.
  • There are a high number of false positives.
  • To my knowledge, there is not a way to whitelist links or attachments.
Likelihood to Recommend
It works well as one component of an email security stack, as long as you do not mind dealing with false positives. It would not be suitable as the only component in an email security system. When upstream components of our stack have gone down, a high number of malicious mail got through our FireEye appliance.
Trellix Email Security Feature Ratings
Secure Email Gateway (7)
32.857142857142854%
3.3
Anti-malware
70%
7.0
Customizability
20%
2.0
Data Loss Protection
N/A
N/A
Threat Detection
50%
5.0
Sandboxing
50%
5.0
End-to-End Encryption
N/A
N/A
Management Tools
40%
4.0
Return on Investment
  • It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
  • It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
  • Another negative is that we also experience false negatives.
Alternatives Considered
I was not involved in the evaluation of FireEye Email Security, as it was done before I was in my current role. So, I am not aware of which other tools were evaluated.
Support Rating
5
The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
Other Software Used
October 01, 2019

An effective security product

Verified User
Director in Information Technology
Government Administration Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
FireEye Email Security is used by the two organizations we manage as an email security and spam filter. We have an Exchange on-premise server for each organization. FireEye ES is set as the MX record to the front for each of these servers. The mail is scanned, filtered and then released through to Exchange for delivery. ES was purchased to replace our Barracuda Spam filter. We liked the way the Barracuda filtered spam but wanted to up our security game. We reviewed ES, liked what we heard and saw and made the switch. We have been very happy with the security aspect of ES as it seems to aggressively defend against email attacks.
Pros and Cons
  • Ease of implementation was a key factor in our decision making for an email security/spam product. FireEye ES was very easy to implement as well as to maintain.
  • Blocking effectiveness in an email security/spam product has to be the most important factor. FireEye ES does a very good job of completely blocking the vast majority of risky emails. With its sand-boxing features, it does a good job of evaluating threats. The spam blocking is effective without being overly so.
  • Being a cloud product makes ease of management a great feature. The console is easy to get to, use and understand. Whitelisting, finding emails that are impacted, and other common email flow questions are easily achieved.
  • The console is very easy to use for the most part, but some parts of it switch to other servers and it can seem a little disconnected. I would like to see this integration improved.
  • Otherwise, FireEye ES is one product I don't have hardly any complaints about. Support is great, the cost is good, usefulness/effectiveness is excellent.
Likelihood to Recommend
FireEye as a company seems very good overall. We are evaluating other security products from them as I write this and I have to say when it comes to security itself and customer support they appear to be very good. We had another spam filtering product that seemed to work well, but a few years back when security content became a bigger issue than spam content we decided to evaluate new products and chose ES. The product seems to work very well at blocking the bad stuff and allowing good stuff and is easy to monitor and manage. The company is very responsive and helpful. The ES cloud application itself is consistently upgraded and improved. The way you implement the product is very easy. We have begun testing the O365 hybrid scenario and ES works very well in this scenario.
Trellix Email Security Feature Ratings
Secure Email Gateway (7)
67.14285714285714%
6.7
Anti-malware
90%
9.0
Customizability
100%
10.0
Data Loss Protection
N/A
N/A
Threat Detection
90%
9.0
Sandboxing
90%
9.0
End-to-End Encryption
N/A
N/A
Management Tools
100%
10.0
Return on Investment
  • The cost of FireEye ES is more than we were paying for our Baracuda Spam filter, but we seem to get much less spam and or false blocks so time is saved in not having to deal with those issues.
  • The primary focus was to continue spam blocking but add a much more robust security layer. The security seems to work well and with the state of phishing/malware attacks, the service is like solid gold. We have many known attacks repelled daily.
Alternatives Considered
It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
Support Rating
10
In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.
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