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Trellix Email Security

Trellix Email Security
Formerly FireEye Email Security

Overview

What is Trellix Email Security?

Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

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Recent Reviews

TrustRadius Insights

Unintuitive interface: Several users have found the interface of the software to be unintuitive and not user-friendly. They have expressed …
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TrustRadius Insights
TrustRadius Insights

Fire Eye Email Security

9 out of 10
August 07, 2022
It's one of the best tools in email security, very easy to deploy, maintain, and manage. It is very effective in detecting malicious …
Continue reading
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Popular Features

View all 5 features
  • Anti-malware (6)
    8.5
    85%
  • Threat Detection (6)
    8.5
    85%
  • Customizability (6)
    8.0
    80%
  • Sandboxing (6)
    8.0
    80%
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Pricing

View all pricing

Server Edition

$0

On Premise
per mailbox

AVAS

$0

Cloud
per mailbox

Cloud Edition

$0

Cloud
per mailbox

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

8.2
Avg 8.4
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Product Details

What is Trellix Email Security?

Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

Trellix Email Security Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Customizability
  • Supported: Threat Detection
  • Supported: Sandboxing
  • Supported: Management Tools

Trellix Email Security Video

Trellix Email Security Integrations

Trellix Email Security Competitors

Trellix Email Security Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, Japanese

Frequently Asked Questions

Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

Proofpoint Email Protection, Mimecast Advanced Email Security, and Microsoft Defender External Attack Surface Management are common alternatives for Trellix Email Security.

Reviewers rate Anti-malware and Threat Detection highest, with a score of 8.5.

The most common users of Trellix Email Security are from Mid-sized Companies (51-1,000 employees).

Trellix Email Security Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)75%
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Comparisons

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Reviews and Ratings

(12)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
May 26, 2021

Do you envy 'Developer Bob'? Then FireEye is the answer.

Verified User
Manager in Information Technology
Computer & Network Security Company, 11-50 employees
Score 8 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
FireEye Email Security—Server Edition is being used across the whole organization. We managed our email via Office 365. It supports email security features besides email service. However, it was difficult to block URL-based threats and the security settings were complex, making it difficult for us to use other than basic security features. So, we introduced FireEye Email Security to address this problem. Since then, we have been freed from phishing threats. In particular, FAUDE (FireEye Advanced URL Detection Engine) has been of great help in blocking threats.
Pros and Cons
  • Blocking URL-based threats using FAUDE features.
  • Post threat detection via the Retroactive feature.
  • Excellent sandboxing analysis performance and detailed dynamic analysis reports.
  • User notification is too old (text format only supported, html format not supported).
  • Too few and simple allowed list conditions (No email header condition and no multiple conditions).
Likelihood to Recommend
Even if you are using email security features via enterprise mail, it is the best option for securing enterprise mail. In particular, FAUDE (FireEye Advanced URL Detection Engine) has been of great help in blocking URL-based threats. If you use O365, MS365, and Gmail, you can respond to the post email delivery weaponized URL threat through the Remediation feature.
Trellix Email Security Feature Ratings
Secure Email Gateway (5)
94%
9.4
Anti-malware
100%
10.0
Customizability
100%
10.0
Threat Detection
100%
10.0
Sandboxing
100%
10.0
Management Tools
70%
7.0
Return on Investment
  • Improved risk mitigation
  • Increased efficiency
  • Reduced costs
Support Rating
8
Excellent detection and response capabilities. Regularly and actively updates for FEOS, guest-Images, and security content. Continuous new feature updates. Real-time support via live chat and active community (Knowledge Base, Ideas Program, Market, Pro Series, etc.) But, Absurd false positives sometimes occur and the response is too slow. I think the fast track is required for this.
Usability
9
FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
October 22, 2019

FireEye Email Security Review

Verified User
Engineer in Information Technology
Computer Software Company, 1001-5000 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use it as an email gateway for the company. All email addressed to our employee's email addresses are routed through the appliance. It attempts to filter out some malicious emails based on the links and attachments that are found. It is not our only email defense that we have in our stack.
Pros and Cons
  • It does a decent job of detecting malicious attachments in emails.
  • It is easy to release emails that are incorrectly quarantined.
  • The interface is not exactly intuitive.
  • There are a high number of false positives.
  • To my knowledge, there is not a way to whitelist links or attachments.
Likelihood to Recommend
It works well as one component of an email security stack, as long as you do not mind dealing with false positives. It would not be suitable as the only component in an email security system. When upstream components of our stack have gone down, a high number of malicious mail got through our FireEye appliance.
Trellix Email Security Feature Ratings
Secure Email Gateway (7)
32.857142857142854%
3.3
Anti-malware
70%
7.0
Customizability
20%
2.0
Data Loss Protection
N/A
N/A
Threat Detection
50%
5.0
Sandboxing
50%
5.0
End-to-End Encryption
N/A
N/A
Management Tools
40%
4.0
Return on Investment
  • It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
  • It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
  • Another negative is that we also experience false negatives.
Alternatives Considered
I was not involved in the evaluation of FireEye Email Security, as it was done before I was in my current role. So, I am not aware of which other tools were evaluated.
Support Rating
5
The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
Other Software Used
October 01, 2019

An effective security product

Verified User
Director in Information Technology
Government Administration Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
FireEye Email Security is used by the two organizations we manage as an email security and spam filter. We have an Exchange on-premise server for each organization. FireEye ES is set as the MX record to the front for each of these servers. The mail is scanned, filtered and then released through to Exchange for delivery. ES was purchased to replace our Barracuda Spam filter. We liked the way the Barracuda filtered spam but wanted to up our security game. We reviewed ES, liked what we heard and saw and made the switch. We have been very happy with the security aspect of ES as it seems to aggressively defend against email attacks.
Pros and Cons
  • Ease of implementation was a key factor in our decision making for an email security/spam product. FireEye ES was very easy to implement as well as to maintain.
  • Blocking effectiveness in an email security/spam product has to be the most important factor. FireEye ES does a very good job of completely blocking the vast majority of risky emails. With its sand-boxing features, it does a good job of evaluating threats. The spam blocking is effective without being overly so.
  • Being a cloud product makes ease of management a great feature. The console is easy to get to, use and understand. Whitelisting, finding emails that are impacted, and other common email flow questions are easily achieved.
  • The console is very easy to use for the most part, but some parts of it switch to other servers and it can seem a little disconnected. I would like to see this integration improved.
  • Otherwise, FireEye ES is one product I don't have hardly any complaints about. Support is great, the cost is good, usefulness/effectiveness is excellent.
Likelihood to Recommend
FireEye as a company seems very good overall. We are evaluating other security products from them as I write this and I have to say when it comes to security itself and customer support they appear to be very good. We had another spam filtering product that seemed to work well, but a few years back when security content became a bigger issue than spam content we decided to evaluate new products and chose ES. The product seems to work very well at blocking the bad stuff and allowing good stuff and is easy to monitor and manage. The company is very responsive and helpful. The ES cloud application itself is consistently upgraded and improved. The way you implement the product is very easy. We have begun testing the O365 hybrid scenario and ES works very well in this scenario.
Trellix Email Security Feature Ratings
Secure Email Gateway (7)
67.14285714285714%
6.7
Anti-malware
90%
9.0
Customizability
100%
10.0
Data Loss Protection
N/A
N/A
Threat Detection
90%
9.0
Sandboxing
90%
9.0
End-to-End Encryption
N/A
N/A
Management Tools
100%
10.0
Return on Investment
  • The cost of FireEye ES is more than we were paying for our Baracuda Spam filter, but we seem to get much less spam and or false blocks so time is saved in not having to deal with those issues.
  • The primary focus was to continue spam blocking but add a much more robust security layer. The security seems to work well and with the state of phishing/malware attacks, the service is like solid gold. We have many known attacks repelled daily.
Alternatives Considered
It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
Support Rating
10
In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.
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