Trend Micro Worry-Free Services Suite

Trend Micro Worry-Free Services Suite

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Score 9.0 out of 100
Trend Micro Worry-Free Services Suite

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What is Trend Micro Worry-Free Services Suite?

Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Trend Micro Worry-Free Services Suite?

Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.

Trend Micro Worry-Free Services Suite Video

Worry-Free Business Security Overview

Trend Micro Worry-Free Services Suite Technical Details

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Frequently Asked Questions

What is Trend Micro Worry-Free Services Suite?

Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.

What is Trend Micro Worry-Free Services Suite's best feature?

Reviewers rate Support Rating highest, with a score of 9.4.

Who uses Trend Micro Worry-Free Services Suite?

The most common users of Trend Micro Worry-Free Services Suite are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (16)

Ratings

Reviews

(1-6 of 6)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
  • Price increases regularly.
  • When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed.
  • Can take awhile to dial in the thresholds against false positives.
Brian Duffy | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Cloud management reports.
  • User management.
  • Administration tools are intuitive and easy to use.
  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
David Schwartz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Policy creation: each type of device (server, pc, mobile) can have its own policy type, and can be even further separated into device locations or department groups.
  • Agent creation and rollout: enrolling a device into the system is super simple and can be completed by just sending the user an email with very simple instructions to complete the installation, or a system admin/tech support can manually download the installer to the machine if needed.
  • Tech support: their support staff is excellent and willing to go the extra mile to help! I've contacted them via email and the support portal and the response time is extremely prompt, and I've got a resolution or answer to my questions within the first 2 conversations, if not the first response.
  • Sales: upon renewal, I did have to reach out myself to confirm the renewal of our agreement, but it didn't take long to confirm. You'd just think someone would reach out to me ahead of time to set up the renewal agreement.
  • Agent uninstalls: Occasionally when you remove an agent from the portal it "should" complete an uninstall of the client the next time the PC connects and comes online, but I've noticed that that doesn't always work, and I'll have to manually uninstall using the uninstall password to free up the license.
Mauro Osvaldo Sepulveda Gutierrez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • On cloud management
  • Malware detection works very well
  • License per user is not expensive
  • Good performance
  • Application control: when you try to apply policies for blocking applications you must select the path of the app location, but if the executable moves lead to another location the app will not be blocked.
  • The issue solutions suggested by the application sometimes aren't very effective
Mitch Hubbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It provides a high level of security from viruses and malware.
  • Installation is incredibly simple.
  • The administrator console is incredibly well laid out and gives you quality information about your environment.
  • It can be a bit aggressive sometimes, but that's not always a bad thing
Jose A Garcia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
Review Source
  • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
  • Central Control Manager capabilities to have control about what happens in the environment
  • No need to have internal infrastructure to host further than your workstations or terminals
  • No need to have dedicated team for security or endpoint protection
  • Maintenance and updates are available just as released, no need to take actions on that side
  • Great capabilities as a connected threat defense platform
  • Endpoint protection features and quality for SMBs
  • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
  • Not too much to say about cons
  • The installation needs an agent installed on the protected computer
  • Sometimes the infected host does not get the alert but the notification just goes to Control Manager
  • Can lack special capabilities found in more robust platforms in the same range
  • Pricier compared to other vendors