Tridion Experience
We're using Tridion (SDL Tridion Content Management System) for more than 200 websites to serve our customers. Tridion enables us to …
Overview
What is Tridion?
Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its…
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Popular Features
- Admin section (8)9.090%
- Page templates (8)9.090%
- Role-based user permissions (9)9.090%
- WYSIWYG editor (8)8.080%
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What is Tridion?
Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions…
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Product Demos
Razor templating mediator for Tridion 2011 - Demo 2
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Razor templating mediator for Tridion 2011Model - Models
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TXS India 2021 - Tridion Docs and Collective Spaces
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Tridion Docs 14 SP4 Bootcamp - Semantic AI in Tridion Docs
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SDL Tridion Docs - Automating Deployents
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SDL Tridion Docs Draft Space Demo
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Product Details
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What is Tridion?
Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include:
- Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally.
- Tridion Docs is an enterprise-wide authoring and collaboration tool—using the DITA standard—that helps turn content into information enriched with metadata and classification information, such as taxonomy terms, and build an enterprise knowledge hub for a company.
- Semantic AI capabilities help you better match user intent to your content, connecting your critical content together with the knowledge models of your organization to give all users the information they need to succeed.
- Tridion Delivery supports headless, dynamic, personalized and responsive web delivery, GraphQL API-based access to content, XML or JSON output, RSS streams, XML output, static HTML, Help files, eLearning, all the way through to automatically formatted and designed accessible PDF or print output.
- Tridion Accelerators speed implementation, allowing users to plug Tridion into a larger digital ecosystem.
Tridion Features
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Code quality / cleanliness
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Library of website themes
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Form generator
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: Content taxonomy
- Supported: SEO support
- Supported: Browser compatibility
- Supported: Bulk management
- Supported: Page caching
- Supported: Availability / breadth of extensions
- Supported: E-commerce / shopping cart extension
- Supported: Import / export
- Supported: Website analytics
Platform & Infrastructure Features
- Supported: API
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
- Supported: Multi-factor authentication
- Supported: User-level audit trail
- Supported: Version history
- Supported: Simple roll-back capabilities
CMS programming language or framework Features
- Supported: Java
- Supported: .NET
Tridion Videos
Tridion—Your Digital Experience Hub
What is semantic AI?
Tridion Competitors
Tridion Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Adobe Experience Manager, Acquia Digital Experience Platform, and Sitecore Experience Manager are common alternatives for Tridion.
Reviewers rate Internationalization / multi-language highest, with a score of 10.
The most common users of Tridion are from Enterprises (1,001+ employees).
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Reviews
(1-22 of 22)Companies can't remove reviews or game the system. Here's why
March 20, 2022
Tridion Experience
We're using Tridion (SDL Tridion Content Management System) for more than 200 websites to serve our customers. Tridion enables us to create and deliver contentful websites in 15 different languages. From our point of view personalization features and ready to use templates facilitate content creation process, even non-technical people can easily experience content creation and delivery throughout the aforementioned product. Besides, blueprint hierarchy paves the way of to manage such large scale content that our company owns.
- Personalization
- Blueprint Hierarchy
- Translated Content
- AI
- Search
- Managing Translation Projects
March 02, 2022
Tridion Sites 9.5 rocks
Score 10 out of 10
Vetted Review
Verified User
We use Tridion for our public websites, mobile apps. The problems solved include content reusability, blueprinting, multi-channel platform usage. We got quite a bit of customization which product support in terms of deploying / GUI extensions / Events code etc., Also got complex publishing (both static and dynamic publishing to name a few) which is taken care of Tridion sites 9.5 Our contacts of professional services, customer services address any issues we face during our implementation/post live.
- Blueprinting
- reusability
- Extensibility
- some missing features of classic UI in new UI interface should be addressed
- More add-ons which will avoid customisations
- Easier upgrade path
February 17, 2022
Tridion Delivers!!!
Score 8 out of 10
Vetted Review
Verified User
We use Tridion for our public sites. It has really delivered! The problems this product has helped to solve include, content reusability, publishing once and using many, flexibility, the use of connectors, the forms plug-in, and so much more. Our contacts Jessica Roland and Wiegert Tierie are great and responsive to our needs (e.g., support, using a forms plug-in, graphQL, etc.). We escalate any issues that come up and they are quick to resolve.
- Reusable content
- Content as a service
- Inheritance of templates and components
- Flexibility
- New UI :) I know they are on it.
- Ease of upgrades
- Upgrades should not be too costly
February 17, 2022
Tridion Docs for Tech Docs
Score 9 out of 10
Vetted Review
Verified User
We use Tridion Docs to create and manage our technical documentation. Implementing Tridion Docs has allowed us to scale our operation and keep pace with the growth of the business. We've successfully increased productivity, improved consistency, and reduced translation costs. Tridion has played a large role in enabling these successes.
- Simplify content management
- Enable easier collaboration
- Standardize content workflows
- Simplify translation processes
- Improved search functionality
- Improved Review Space funcitionality
- OOTB notification functionality
- OOTB reporting and metrics
April 30, 2020
SDL Tridion Sites Review
Compassion International utilizes SDL Tridion Sites to manage our web presence, the content for our e-commerce interface, and other content needs throughout our NGO. We have built a very robust web solution for our constituents through Tridion including my account, checkout, letter writing, and other robust capabilities for our constituency. We have been using Tridion longer than SDL even owned the solution. And at first, SDL saw it as an also ran product. But have, over the past few years begun to give it the emphasis in SDL's stable of tools that it deserves. Tridion is one of the most important marketing capabilities and solutions.
- High-powered CMS for Enterprise needs
- Powerful multi-lingual site management and organization
- Key integration solutions for publishing web content
- If you are hoping to orbit the planet with a CMS, Tridion is built to leave the solar system. It is a very very powerful solution built for very serious enterprise businesses in hope of robust capabilities, which could be good or bad.
- Supporting business users is a hefty lift and requires significant training and regular retraining, and support.
- It's a niche solution that originally came out of Europe and was largely unknown in America. But today it's growing in popularity across the United States.
- Finding capable support, and developers specializing in Tridion capabilities isn't always easy. And 8 years ago it was nearly impossible, involving finding European developer support shops in order to get the assistance needed. This is changing though and American developer firms are becoming more widely available.
September 16, 2016
Tridion at a biotech service
SDL Tridion is used for corporate website maintenance and is updated by IT and ER groups. It allows us to add new products to the catalog and keep our company's information and news up to date. All work is done internally. All components and pages are created by our company internally, and all the assets are provided by external authors and graphic designers.
- It allows for creating a variety of page layouts
- It supports SEO management
- It has good back-end to front-end integration
- It would be great to have an ability to reuse images in the components of different proportions
- It would be good to have an internal tool that helps to find if a component is linked to another component or is used on some pages
- Sometimes it takes too long to propogate changes even the small ones
July 14, 2015
SDL Tridion 2011 review
Score 8 out of 10
Vetted Review
Verified User
Tridion is used by our web team to manage over 20,000 individual webpages. We create and edit 20-50 pages daily. Tridion provides a central location for our file management needs.
- Provides a central location for files.
- Allows multiple sites to be updated at once.
- Improved functionality and stability with Internet Explorer.
- Faster load time of components.
July 07, 2015
Daily Tridion User
Score 7 out of 10
Vetted Review
Verified User
Used across the whole organization to generate and post content to the web
- File organization clear and concise
- Ability to tweak html code in wysiwyg windows
- You don't have to have any programming experience to use
- A lot of steps to link components with pages
- Ability to delete PDFs from server very cumbersome, unlike regular pages
- Having difficulty manipulating images and special text such as bulleted lists next to each other -- they don't play well together!
June 30, 2015
Administrator supporting marketers - I am the person they go to when content isn't appearing on the site :)
SDL Tridion is being used across the majority of our organization for our marketing websites. We implemented it as a multi-site platform, making it easier to have localization and mass publishing/inheritance options.
- Makes it easy to spin up a new site quickly
- Allows for numerous users to work on the same site without conflicting with each other's changes
- Allows you to unpublish changes or revert to old versions if you make a mistake
- Allows you to time publishing actions (for example, you can set it to happen overnight)
- The user management and permissions can be confusing, especially since you have to add users directly in the database before adding permissions (I believe this was resolved with version 2013)
- The publishing queue can easily get clogged, and it can be difficult to fully restart and get pending items published out
- If a user has an item checked out and publishes it, it will act like it went through successfully, but actually hasn't. It can be misleading and difficult to troubleshoot why changes haven't appeared on the site.
March 18, 2015
SDL Tridion for Multi-Language Websites
Score 9 out of 10
Vetted Review
Verified User
SDL Tridion is used to manage multi-lingual content for a large product website. It is implemented in the entire organization and local country business units use it to update and maintain content in several languages. It allows separate maintenance of content and layout, and is excellent at sharing the content to all country language websites.
- Multi-language website content
- Well architected API that exposes all CMS functionality via Web Services
- Solid CMS and Content Delivery architecture that scales well for highly visited sites
- Solid security and roles setup to easily configure access to folders and features in the CMS
- Customizable GUI
- Great active community with dedicated Tridion site on StackExchange
- More training courses and information about integrating new products, such as Fredhopper and SmartTarget, with existing Tridion implementations
February 04, 2015
SDL Tridion
Score 8 out of 10
Vetted Review
Verified User
We use SDL Tridion as the content management system that supports our enterprise-level website. The Web & Interactive team manage the website information architecture, design, content, and strategy using SDL Tridion in support of the organization's online goals and marketing campaigns that drive traffic to our website. W&I are able to extend access to Tridion to individuals in various departments across the organization so that they can author and edit the content on their department-owned sections of the website, allowing them to make changes to the content on their pages as needed with minimal assistance.
- Our organization was able to customize the implementation of SDL Tridion so that it would fit our unique needs for a CMS; it is flexible in this regard, and we are adding new elements all the time to fit changing requirements and marketing goals.
- The user interface for SDL Tridion is very clean, and easy to use. This makes it easier for users with less web experience to navigate and use the CMS tool.
- SDL Tridion integrates well with our back-end organizational systems and applications, making the customer front-end experience seamless, and our back-end processing as smooth as possible.
- The search tool is really helpful when you have a lot of content to manage. We use the search feature all the time to find things we need if we don't immediately know where it is stored; it is a major time-saver.
- Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
- When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.
April 26, 2014
SDL Tridion
Score 9 out of 10
Vetted Review
Verified User
Tahzoo are premier implementors of SDL Tridion. Our clients have complex and unique Content Management problems and SDL Tridion solves that. The blueprinting feature allows complete reuse of content and templates between web site. It is unique to SDL Tridion. There are also many other modules which comes with SDL Tridion that allows organizations to personalize content to specific users on web sites as well.
- Blueprinting and reuse of content
- The front end or delivery application can be .net, java or php.
- Personalization of content.
- Image repository/manipulation within the system.
- Experience manager can be improved on.
- Content porting between publications is not possible.
April 23, 2014
SDL Tridion CMS Review for new customers
Score 8 out of 10
Vetted Review
Verified User
Tridion was used to support a former client, we assisted implement and manage their CMS platform. Their challenges were managing a content hierarchy, preview/publish content targets and needing support for a technical solution integrating various technologies.
- Tridion gives you full capability to build content pages through the use of their component sections that can be used as a building block approach.
- The publishing pipelines were very effective when dealing with various environments of dev, qa, staging and production.
- I found the internal newsletter management to be very helpful to customer and engagement outreach right within the CMS platform.
- I thought the upgrade process was a little involved going from one major version to another.
- Additional Cookbooks could also improve implementation and development of the later versions of the CMS
April 19, 2014
Tridion does it's job
Score 8 out of 10
Vetted Review
Verified User
We use Tridion extensively for both our company intranet and public sites. I find Tridion a very effective and efficient Content Management System. There may be some areas where it can be made better, but for our purposes, it's doing a good job.
Tridion is used globally by our content owners as they build their country websites, in their own language, using the same branding.
Tridion is used globally by our content owners as they build their country websites, in their own language, using the same branding.
- Multilingual functionality by effective blueprinting really does it's job.
- Re-usability of templates and building blocks across different projects works really well.
- The interface makes it easier for developers to navigate around the tool.
- Workflow needs to be addressed and worked on. We've tried implementing it back in R5 and it kept hanging the pages in between steps.
- SiteEdit appear to be a problem in our setup. I would expect the functionality to be "plug and play" but we end up custom coding parts of it to make it work.
- It would really be nice if they offer free "plug and play" add ons to the tool, i.e. polling widgets, commenting widgets, social networking, etc, without having to do too much coding to integrate.
- Enable for easy portability and re-usability of content with other CMS.
April 12, 2014
Switch from SDL Tridion
Score 1 out of 10
Vetted Review
Verified User
SDL Tridion was used as the solution for some of the client sites that I worked on.
- Reusability. It uses a lot of modules that can be used in more than one location.
- Deployment of source code. A sites dll's, JS and CSS can all be managed within SDL Tridion. This gives the power to an Admin to deploy new versions of the site without as much need for a systems engineer to assist.
- Extremely flexible. A feature can be made in many ways. So if one doesn't work, try another.
- User interface is very confusing unless you take classes on how to use it. Not very intuitive and hard to figure out how to do things on your own.
- Due to the high flexibility there is a high risk of having sites without uniformity. every feature can be created in different ways. This can make troubleshooting extremely difficult for a developer to fix a bug or add a feature that will not break existing features. It can also cause duplicated code or features because a developer needs to create a feature and creates a new one that already existed elsewhere in the site simply because he/she could not find it or was unaware of it.
- Content authors can be very dangerous. SDL Tridion has the potential to give Content Authors great power over their sites. Mistakes can be made that are difficult to recover from and take many hours to recover from.
April 11, 2014
SDL Tridion Review
Score 7 out of 10
Vetted Review
Verified User
SDL tridion is being used as the primary web content management tool (via the Marketing department) to manage the customer facing website The business problem that it is addressing is the ability to have a site that is responsive (ie being able to be easily viewed via tablets, cell phones, etc) while at the same time compliant. We were experiencing many areas that were being bombarded with complaints that our pages were not ADA compliant and therefore would need to be updated. SDL allowed us the ability to properly tag images and to create content that was relevant to all potential customers, hearing impaired and bilingual. One of the more subtle benefits that we have seen from the transition to SDL Tridion is that content is reusable across the site making it easier to have more consistent and accurate content across the site.
- Content used as "modules". This allows for one module to be created but then used across the site. Allows for more accurate content site wide.
- Content is responsive and can be viewed on any device.
- Allows for more SEO driven content through tagging of modules and pages. Easy to update content makes web crawlers see that content is being updated more often which is great for SEO.
- Learning the content management tool may take some time.
- Although having many options for types of modules, this is sometimes confusing to learn where certain modules can and cannot be used.
- Publishing can sometimes be cumbersome.
April 11, 2014
Tridion is so so
Score 5 out of 10
Vetted Review
Verified User
We currently use Tridion to support 2 websites, desktop and mobile site for healthgrades.com, primary it is used to target content on our website.
- Tridion does a great job at supporting multiple websites in the enterprise
- The ability to have multiple environments with a single instance of the CMS.
- The content porter is really bad, we have basically stopped using it.
- The data connector is neat but very slow, we have created a solr core to replace it.
- Site Edit sucks!
April 11, 2014
An expensive solution you'll be locked into
Score 1 out of 10
Vetted Review
Verified User
SDL Tridion is being used by our company across several global offices as the platform for our corporate web presence. It was purchased to consolidate the multiple web platforms that were previously being used. The intention is to also allow us to reuse content and share resources and assets across the organization
- Provides an extensible framework for building a web infrastructure
- Allows reuse of content across multiple websites
- Documentation is very weak. SDL makes it impossible to learn without spending a fortune on training. Additional resources are extremely limited.
- Publishing can be very slow.
- Very few Tridion developers are available who aren't consulting or working for SDL.
April 09, 2014
An SDL Tridion review from a Web Content Editor
Score 8 out of 10
Vetted Review
Verified User
SDL Tridion was a product I used in my first internship at a local college where I took courses. The knowledge base around Tridion was scarce and bare minimum and with no training on the product at all. My goal was to learn Tridion and help other faculty members who wanted to develop their own departments website and broadcast new events or course offerings. As a Web Content Editor and liaison for the Dean of Sciences, I was allowed to train professors and administrative assistants in what I learned about the product and help contribute to Tridion's knowledge base. This also speaks to Tridion's simplicity as a product and how it allows users with a little to no technical experience pick it up in little to no time at all.
- This product addresses the Why, What, Who and Now, and Where of Content Management to allow simplicity.
- SDL Tridion has a simple functional design that allows users to stay organized and streamlined.
- At first glance, Tridion can be overwhelming with the introduction of the SDL Tridion functional design.
- The content versioning of this product is fairly average, and meets basic requirements.
April 08, 2014
Tridion - A CMS to Avoid
Score 1 out of 10
Vetted Review
Verified User
We are starting to convert everything to a CMS and Tridion was chosen as the CMS of choice by the IT leadership. We have slowly started to migrate everything to CMS and are still in the process of migrating everything over. Tridion is being used by both Technology and Business.
While Tridion does give business more functionality to edit some parts of the website that were previously not editable, I feel that Tridion is completely out-dated as a CMS and there are lots of better alternatives.
While Tridion does give business more functionality to edit some parts of the website that were previously not editable, I feel that Tridion is completely out-dated as a CMS and there are lots of better alternatives.
- Tridion has a blueprint (hierarchy) where you can inherit items from a higher structured website or publication
- Tridion has version control built-in to the application so you don't need to use a separate SVN
- You can write custom plugins or extensions such as one to minify all JS and CSS files automatically
- Doesn't work well in all browsers. Tridion is a Microsoft product so they really push IE; however, now-a-days it SHOULD work in all browsers. Even though they say to use IE, Chrome actually functions the best with Tridion.
- It uses Dreamweaver Syntax. Dreamweaver syntax is completely out-dated and SDL really needs to come up with a better way of looping through content by using it's own structure or using .NET syntax to loop through items - Dreamweaver syntax is not the way to go
- Component Templates and Page Templates. Tridion uses Component Templates and Dreamweaver templates to display content and store the content that is to be displayed. These 2 items could easily be converted into 1 group of items, but SDL chose to keep them separate therefore increasing the complexity of Tridion
- Steep learning curve. Tridion has a very steep learning curve and it will take some time to train people on it. We had to hire 4 Tridion experts (at probably around $1000 / day) to get everyone trained on Tridion and then build the structure for Tridion
Score 3 out of 10
Vetted Review
Verified User
SDL Tridion is a great content management software, if your needs are to manage lots of sites, with translated content. I chose Tridion for a rather large company to use for its 500 plus brand websites. The blueprint model made it an ideal choice to share modules but still maintain an distinct look and feel. Tridion helped leverage the concept of reuse and shorten the time to create new web properties across different brand experiences.
- The blueprint concept is great, helps facilitate the sharing of code and content.
- Separation of content and presentation makes it easy to share content across multiple properties, even publish to mobile and gaming platforms a possibility.
- Workflow and the workflow Visio tool is very powerful. It can be used for various customizations.
- Content Porter, is your friend and at times can be a pain, but mostly it's your friend
- Moving between environments, dev, qa, uat and production is simplified.
- Oh that Broker db.
- Installations, do you have a month. I'm joking, but yes it is quite complicated to install SDL Tridion and its many parts.
- Personalization with Smart Target, requires a PHD in software science. The integration between the products is just not there.
- SiteEdit 2012 and the new Tridion UI, is a bit outdated. The UI can use a little help from a user experience perspective. It is not tablet friendly.
April 08, 2014
Tridion SDL WCM enterprise
Score 5 out of 10
Vetted Review
Verified User
It was being used as a web content management system for two major departmental sites both internal and external facing.
- Easy to build components
- Data from external systems can be migrated into Tridion SDL with proper tools
- HTML does not convert well into Tridion and causes many problems
- Tough to migrate data into Tridion SDL
- Very few Tridion experts on this planet and are very costly.