Tridion

Tridion

About TrustRadius Scoring
Score 8.9 out of 100
Tridion

Overview

Recent Reviews

Tridion Experience

8 out of 10
March 20, 2022
We're using Tridion (SDL Tridion Content Management System) for more than 200 websites to serve our customers. Tridion enables us to …
Continue reading

Tridion Sites 9.5 rocks

10 out of 10
March 02, 2022
We use Tridion for our public websites, mobile apps. The problems solved include content reusability, blueprinting, multi-channel platform …
Continue reading

Tridion Delivers!!!

8 out of 10
February 17, 2022
We use Tridion for our public sites. It has really delivered! The problems this product has helped to solve include, content reusability, …
Continue reading

SDL Tridion Sites Review

8 out of 10
April 30, 2020
Compassion International utilizes SDL Tridion Sites to manage our web presence, the content for our e-commerce interface, and other …
Continue reading

Tridion at a biotech service

8 out of 10
September 16, 2016
SDL Tridion is used for corporate website maintenance and is updated by IT and ER groups. It allows us to add new products to the catalog …
Continue reading

SDL Tridion 2011 review

8 out of 10
July 14, 2015
Tridion is used by our web team to manage over 20,000 individual webpages. We create and edit 20-50 pages daily. Tridion provides a …
Continue reading

SDL Tridion

8 out of 10
February 04, 2015
We use SDL Tridion as the content management system that supports our enterprise-level website. The Web & Interactive team manage the …
Continue reading

SDL Tridion

9 out of 10
April 26, 2014
Tahzoo are premier implementors of SDL Tridion. Our clients have complex and unique Content Management problems and SDL Tridion solves …
Continue reading

Popular Features

View all 16 features

Role-based user permissions (9)

9.1
91%

Admin section (8)

8.9
89%

Page templates (8)

8.6
86%

WYSIWYG editor (8)

8.0
80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Tridion, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is Tridion?

Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

5 people want pricing too

Alternatives Pricing

What is Contentful?

Contentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their…

What is MadCap Software?

MadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids.

Features Scorecard

Security

9.1
91%

Platform & Infrastructure

9.1
91%

Web Content Creation

8.4
84%

Web Content Management

7.6
76%

Product Details

What is Tridion?

Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include:
  • Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally.
  • Tridion Docs is an enterprise-wide authoring and collaboration tool—using the DITA standard—that helps turn content into information enriched with metadata and classification information, such as taxonomy terms, and build an enterprise knowledge hub for a company.
  • Semantic AI capabilities help you better match user intent to your content, connecting your critical content together with the knowledge models of your organization to give all users the information they need to succeed.
  • Tridion Delivery supports headless, dynamic, personalized and responsive web delivery, GraphQL API-based access to content, XML or JSON output, RSS streams, XML output, static HTML, Help files, eLearning, all the way through to automatically formatted and designed accessible PDF or print output.
  • Tridion Accelerators speed implementation, allowing users to plug Tridion into a larger digital ecosystem.

Tridion Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: E-commerce / shopping cart extension
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: Java
  • Supported: .NET

Tridion Videos

Tridion—Your Digital Experience Hub
What is semantic AI?

Tridion Competitors

Tridion Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Tridion's best feature?

Reviewers rate Internationalization / multi-language highest, with a score of 10.

Who uses Tridion?

The most common users of Tridion are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (47)

Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
February 17, 2022

Tridion Delivers!!!

Score 8 out of 10
Vetted Review
Verified User
Review Source
Interwoven teamsites, Documentum, Adobe - teamsites and documentum are old and limited. Adobe rocks but I like where I am and Tridion does a lot of the same things. No need to reinvent the wheel or move to a lateral product.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
Kirsten McGlone | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Tridion is much better for multi-site installations, though Sitecore is a bit easier for content editors to know content types are being used based on visual icon indicators. We've had content editors pick the wrong templates by accident, but Sitecore's visual indicator typically mitigates that. Sitecore API is MUCH easier to use, too. It is the one primary way to work with content, and the documentation is much more consistent. I've found multiple ways to to communicate with the Broker and CM database, but found it hard to get a consistent approach for working with the API (plus, it didn't work with our upgraded servers, so I was forced to look into alternatives).
Score 9 out of 10
Vetted Review
Verified User
Review Source
SDL has a better API and also handles high server load much better. Also, the built-in integrations for translations are more suited for performing lots of translations for many sites. However, Umbraco, like Tridion, has a great community and finding solutions with both platforms is very easy.
April 26, 2014

SDL Tridion

Piti Itharat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Adobe CQ is SDL Tridion main competitor. Sitecore is designed for smaller companys. Adobe CQ is all java and thus has limitations. Sitecore is also all .net and has limitations. Both use a dynamic model and everything is compiled at runtime. SDL Tridion can be published in a number of different ways and can be published statically.
Brandon Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • EPiServer
Tridion again seemed to be more enterprise level then EpiServer, EpiServer allowed for faster ramp up time of a intuitive .NET framework, but Tridion seemed to have more tools and overall functionality once the CMS was customized towards the needs of the customer.
Score 1 out of 10
Vetted Review
Verified User
Review Source
I feel that SDL Tridion's User Interface is to difficult for content authors to understand. I worked with a client that used Tridion for years and she still would get lost in the UI and had to ask questions. There was close to 30% of continual time spent on the project simply to figure out the UI.

I have also used Adobe CQ5 and Sitecore for other clients.

Adobe CQ5 is a complex UI, however it is very nice for content authors sue to the fact that it resembles what the site will actually look like when viewed by a user. Instead of just modules being added to a list and not really knowing how they will be ordered on the page.

Sitecore is an easy to use UI for both developer and content author. The UI resembles that of a desktop interface that everyone is use to already. This makes it intuitive for the user to figure out how to do something. There is an easy flow to the structure of the sites created in Sitecore. A developer can find an exact page to look at in Sitecore based on the URL that a user is looking at. I found that extremely difficult and time consuming to do in SDL Tridion.
April 11, 2014

SDL Tridion Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
I believe the biggest selling factor for SDL was its customer service and it ability to be responsive. We knew that it was a company that was going to be around for a long time and would continue to provide the support that we would need in the long term.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Drupal,In-house CMS
The decision to purchase Tridion was made at a corporate level removed from the technical teams. Against our previous open source solution, this has been wildly expensive, impossible to find experienced developers for, and has required completely retooling our organization.
Deepak Narisety | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Adobe CQ
Adobe does a great job in managing sites. Its user interface for authors is intuitive and leaps and bounds better than SDL Tridions new 2013 UI. The ease of install and management makes Adobe CQ a much better product. However, Adobe CQ (AEM) has limitations. It cannot scale as well as SDL Tridion does when managing content in the MM of pages. Also, it forces you to use the CQ UI. If you want to create different experiences and leverage code, it becomes difficult, but still do able. In general, i would recommend Adobe CQ over SDL Tridion for almost all companies but the large multi-brand companies.