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Score 9.1 out of 100


Recent Reviews

Tridion Experience

8 out of 10
March 20, 2022
We're using Tridion (SDL Tridion Content Management System) for more than 200 websites to serve our customers. Tridion enables us to …
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Tridion Sites 9.5 rocks

10 out of 10
March 02, 2022
We use Tridion for our public websites, mobile apps. The problems solved include content reusability, blueprinting, multi-channel platform …
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Tridion Delivers!!!

8 out of 10
February 17, 2022
We use Tridion for our public sites. It has really delivered! The problems this product has helped to solve include, content reusability, …
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SDL Tridion Sites Review

8 out of 10
April 30, 2020
Compassion International utilizes SDL Tridion Sites to manage our web presence, the content for our e-commerce interface, and other …
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Tridion at a biotech service

8 out of 10
September 16, 2016
SDL Tridion is used for corporate website maintenance and is updated by IT and ER groups. It allows us to add new products to the catalog …
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SDL Tridion 2011 review

8 out of 10
July 14, 2015
Tridion is used by our web team to manage over 20,000 individual webpages. We create and edit 20-50 pages daily. Tridion provides a …
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SDL Tridion

8 out of 10
February 04, 2015
We use SDL Tridion as the content management system that supports our enterprise-level website. The Web & Interactive team manage the …
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SDL Tridion

9 out of 10
April 26, 2014
Tahzoo are premier implementors of SDL Tridion. Our clients have complex and unique Content Management problems and SDL Tridion solves …
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Popular Features

View all 16 features

Role-based user permissions (9)


Admin section (8)


Page templates (8)


WYSIWYG editor (8)


Reviewer Pros & Cons

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Video Reviews

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What is Tridion?

Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions…

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Contentful?

Contentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their…

What is SharePoint?

Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

Features Scorecard



Platform & Infrastructure


Web Content Creation


Web Content Management


Product Details

What is Tridion?

Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include:
  • Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally.
  • Tridion Docs is an enterprise-wide authoring and collaboration tool—using the DITA standard—that helps turn content into information enriched with metadata and classification information, such as taxonomy terms, and build an enterprise knowledge hub for a company.
  • Semantic AI capabilities help you better match user intent to your content, connecting your critical content together with the knowledge models of your organization to give all users the information they need to succeed.
  • Tridion Delivery supports headless, dynamic, personalized and responsive web delivery, GraphQL API-based access to content, XML or JSON output, RSS streams, XML output, static HTML, Help files, eLearning, all the way through to automatically formatted and designed accessible PDF or print output.
  • Tridion Accelerators speed implementation, allowing users to plug Tridion into a larger digital ecosystem.

Tridion Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: E-commerce / shopping cart extension
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: Java
  • Supported: .NET

Tridion Videos

Tridion—Your Digital Experience Hub
What is semantic AI?

Tridion Competitors

Tridion Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Reviewers rate Internationalization / multi-language highest, with a score of 10.

The most common users of Tridion are from Enterprises (1,001+ employees) and the Information Technology & Services industry.


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Reviews and Ratings




(1-22 of 22)
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February 17, 2022

Tridion Delivers!!!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Negative - Finding and keeping qualified support staff
  • Positive - Saves time by publishing once and using many
  • Positive - Ease of adding content with components
  • Positive - Building component with ADA and responsiveness in mind
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Faster time to rollout country websites
  • Easier usage of existing translations. For example, quickly rolling out a Moroccan website re-using the French translations.
  • Great integration with the SDL language tools, providing a button in Tridion to send it for translation, and a webpage to see the status of translation
February 04, 2015

SDL Tridion

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • As an organization, we have been able to try out a lot of new marketing ideas as a result of moving to SDL Tridion for our CMS needs. Our previous system was extremely limited in its capabilities, and now we have a lot more freedom to do what we want on our website.
  • Our Web team has grown, both in number of employees and overall knowledge and experience, as a result of our increased agility and web capabilities. Our technical expertise has expanded and our organization supports efforts to grow our online channel.
  • We have been able to reduce the number of micro-sites that we manage, opting instead to move content over to our main website since we have increased our web capabilities.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • I had no part in this process since I was the developer that implemented or supported the sites. However I do know that only the very large companies with large bank accounts used SDL Tridion and could justify the use and see an ROI. I would never recommend SDL Tridion for a small to mid sized company.
April 11, 2014

SDL Tridion Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Content is easily updated by employees, even employees with little experience in content management. Personally cut our publishing time in half.
  • Allows for more experienced HTML coders to push what the tool can do, outside of the specific modules.
  • Customers find the answers to their question more efficiently on their own.
  • Negative: May take some time for employees to adapt to any new CMS. Proper training courses will probably needed.
Tushar Patel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • A positive here would be how Tridion is simple, fast, and easy to use for any individual looking to break into Content Management.
  • A negative about Tridion is the process of update publishment. There are a lot of things that can go wrong if this is not implement correctly.