Tridion

Tridion

About TrustRadius Scoring
Score 9.0 out of 100
Tridion

Overview

Recent Reviews

Tridion Experience

8 out of 10
March 20, 2022
We're using Tridion (SDL Tridion Content Management System) for more than 200 websites to serve our customers. Tridion enables us to …
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Tridion Sites 9.5 rocks

10 out of 10
March 02, 2022
We use Tridion for our public websites, mobile apps. The problems solved include content reusability, blueprinting, multi-channel platform …
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Tridion Delivers!!!

8 out of 10
February 17, 2022
We use Tridion for our public sites. It has really delivered! The problems this product has helped to solve include, content reusability, …
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SDL Tridion Sites Review

8 out of 10
April 30, 2020
Compassion International utilizes SDL Tridion Sites to manage our web presence, the content for our e-commerce interface, and other …
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Tridion at a biotech service

8 out of 10
September 16, 2016
SDL Tridion is used for corporate website maintenance and is updated by IT and ER groups. It allows us to add new products to the catalog …
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SDL Tridion 2011 review

8 out of 10
July 14, 2015
Tridion is used by our web team to manage over 20,000 individual webpages. We create and edit 20-50 pages daily. Tridion provides a …
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SDL Tridion

8 out of 10
February 04, 2015
We use SDL Tridion as the content management system that supports our enterprise-level website. The Web & Interactive team manage the …
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SDL Tridion

9 out of 10
April 26, 2014
Tahzoo are premier implementors of SDL Tridion. Our clients have complex and unique Content Management problems and SDL Tridion solves …
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Popular Features

View all 16 features

Role-based user permissions (9)

9.0
90%

Admin section (8)

8.9
89%

Page templates (8)

8.7
87%

WYSIWYG editor (8)

8.0
80%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Tridion?

Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Security

9.0
90%

Platform & Infrastructure

9.1
91%

Web Content Creation

8.5
85%

Web Content Management

7.6
76%

Product Details

What is Tridion?

Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include:
  • Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally.
  • Tridion Docs is an enterprise-wide authoring and collaboration tool—using the DITA standard—that helps turn content into information enriched with metadata and classification information, such as taxonomy terms, and build an enterprise knowledge hub for a company.
  • Semantic AI capabilities help you better match user intent to your content, connecting your critical content together with the knowledge models of your organization to give all users the information they need to succeed.
  • Tridion Delivery supports headless, dynamic, personalized and responsive web delivery, GraphQL API-based access to content, XML or JSON output, RSS streams, XML output, static HTML, Help files, eLearning, all the way through to automatically formatted and designed accessible PDF or print output.
  • Tridion Accelerators speed implementation, allowing users to plug Tridion into a larger digital ecosystem.

Tridion Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: E-commerce / shopping cart extension
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: Java
  • Supported: .NET

Tridion Videos

Tridion—Your Digital Experience Hub
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Tridion Competitors

Tridion Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Tridion's best feature?

Reviewers rate Internationalization / multi-language highest, with a score of 10.

Who uses Tridion?

The most common users of Tridion are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (47)

Ratings

Reviews

(1-22 of 22)
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March 20, 2022

Tridion Experience

Score 8 out of 10
Vetted Review
Verified User
Review Source
We're using Tridion (SDL Tridion Content Management System) for more than 200 websites to serve our customers. Tridion enables us to create and deliver contentful websites in 15 different languages. From our point of view personalization features and ready to use templates facilitate content creation process, even non-technical people can easily experience content creation and delivery throughout the aforementioned product. Besides, blueprint hierarchy paves the way of to manage such large scale content that our company owns.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Tridion for our public websites, mobile apps. The problems solved include content reusability, blueprinting, multi-channel platform usage. We got quite a bit of customization which product support in terms of deploying / GUI extensions / Events code etc., Also got complex publishing (both static and dynamic publishing to name a few) which is taken care of Tridion sites 9.5 Our contacts of professional services, customer services address any issues we face during our implementation/post live.
February 17, 2022

Tridion Delivers!!!

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Tridion for our public sites. It has really delivered! The problems this product has helped to solve include, content reusability, publishing once and using many, flexibility, the use of connectors, the forms plug-in, and so much more. Our contacts Jessica Roland and Wiegert Tierie are great and responsive to our needs (e.g., support, using a forms plug-in, graphQL, etc.). We escalate any issues that come up and they are quick to resolve.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Tridion Docs to create and manage our technical documentation. Implementing Tridion Docs has allowed us to scale our operation and keep pace with the growth of the business. We've successfully increased productivity, improved consistency, and reduced translation costs. Tridion has played a large role in enabling these successes.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Compassion International utilizes SDL Tridion Sites to manage our web presence, the content for our e-commerce interface, and other content needs throughout our NGO. We have built a very robust web solution for our constituents through Tridion including my account, checkout, letter writing, and other robust capabilities for our constituency. We have been using Tridion longer than SDL even owned the solution. And at first, SDL saw it as an also ran product. But have, over the past few years begun to give it the emphasis in SDL's stable of tools that it deserves. Tridion is one of the most important marketing capabilities and solutions.
Score 8 out of 10
Vetted Review
Verified User
Review Source
SDL Tridion is used for corporate website maintenance and is updated by IT and ER groups. It allows us to add new products to the catalog and keep our company's information and news up to date. All work is done internally. All components and pages are created by our company internally, and all the assets are provided by external authors and graphic designers.
Kirsten McGlone | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
SDL Tridion is being used across the majority of our organization for our marketing websites. We implemented it as a multi-site platform, making it easier to have localization and mass publishing/inheritance options.
Score 9 out of 10
Vetted Review
Verified User
Review Source
SDL Tridion is used to manage multi-lingual content for a large product website. It is implemented in the entire organization and local country business units use it to update and maintain content in several languages. It allows separate maintenance of content and layout, and is excellent at sharing the content to all country language websites.
February 04, 2015

SDL Tridion

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use SDL Tridion as the content management system that supports our enterprise-level website. The Web & Interactive team manage the website information architecture, design, content, and strategy using SDL Tridion in support of the organization's online goals and marketing campaigns that drive traffic to our website. W&I are able to extend access to Tridion to individuals in various departments across the organization so that they can author and edit the content on their department-owned sections of the website, allowing them to make changes to the content on their pages as needed with minimal assistance.
April 26, 2014

SDL Tridion

Piti Itharat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Tahzoo are premier implementors of SDL Tridion. Our clients have complex and unique Content Management problems and SDL Tridion solves that. The blueprinting feature allows complete reuse of content and templates between web site. It is unique to SDL Tridion. There are also many other modules which comes with SDL Tridion that allows organizations to personalize content to specific users on web sites as well.
Brandon Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Tridion was used to support a former client, we assisted implement and manage their CMS platform. Their challenges were managing a content hierarchy, preview/publish content targets and needing support for a technical solution integrating various technologies.
April 19, 2014

Tridion does it's job

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Tridion extensively for both our company intranet and public sites. I find Tridion a very effective and efficient Content Management System. There may be some areas where it can be made better, but for our purposes, it's doing a good job.
Tridion is used globally by our content owners as they build their country websites, in their own language, using the same branding.
April 11, 2014

SDL Tridion Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
SDL tridion is being used as the primary web content management tool (via the Marketing department) to manage the customer facing website The business problem that it is addressing is the ability to have a site that is responsive (ie being able to be easily viewed via tablets, cell phones, etc) while at the same time compliant. We were experiencing many areas that were being bombarded with complaints that our pages were not ADA compliant and therefore would need to be updated. SDL allowed us the ability to properly tag images and to create content that was relevant to all potential customers, hearing impaired and bilingual. One of the more subtle benefits that we have seen from the transition to SDL Tridion is that content is reusable across the site making it easier to have more consistent and accurate content across the site.
Score 1 out of 10
Vetted Review
Verified User
Review Source
SDL Tridion is being used by our company across several global offices as the platform for our corporate web presence. It was purchased to consolidate the multiple web platforms that were previously being used. The intention is to also allow us to reuse content and share resources and assets across the organization
Tushar Patel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
SDL Tridion was a product I used in my first internship at a local college where I took courses. The knowledge base around Tridion was scarce and bare minimum and with no training on the product at all. My goal was to learn Tridion and help other faculty members who wanted to develop their own departments website and broadcast new events or course offerings. As a Web Content Editor and liaison for the Dean of Sciences, I was allowed to train professors and administrative assistants in what I learned about the product and help contribute to Tridion's knowledge base. This also speaks to Tridion's simplicity as a product and how it allows users with a little to no technical experience pick it up in little to no time at all.
Score 1 out of 10
Vetted Review
Verified User
Review Source
We are starting to convert everything to a CMS and Tridion was chosen as the CMS of choice by the IT leadership. We have slowly started to migrate everything to CMS and are still in the process of migrating everything over. Tridion is being used by both Technology and Business.

While Tridion does give business more functionality to edit some parts of the website that were previously not editable, I feel that Tridion is completely out-dated as a CMS and there are lots of better alternatives.
Deepak Narisety | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
SDL Tridion is a great content management software, if your needs are to manage lots of sites, with translated content. I chose Tridion for a rather large company to use for its 500 plus brand websites. The blueprint model made it an ideal choice to share modules but still maintain an distinct look and feel. Tridion helped leverage the concept of reuse and shorten the time to create new web properties across different brand experiences.