TrustRadius: an HG Insights company

What is Triggerbee?

Triggerbee’s software is used to design and add personalized content to a website, combining web activity, CRM, and marketing data to personalize websites for different visitors. For example, it can be used to replace an entire section with a promotion for returning customers, hide an email signup form for existing email subscribers, or show an NPS survey for your loyalty members, without having to go through agencies or wait for developers.

Some key features:

  • CRM Targeting
  • Website surveys
  • Referral campaigns
  • Non-intrusive signup forms
  • Personalized promotions

Triggerbee helps or enables users to:


• Build popups, forms, offers, and messages with a drag-and-drop builder


• Identification layer - Identify individual customers across channels and devices, and remember them when they return to the website


• Collect individual-level visitor data with Triggerbee's on-site personalization software


• 100% first-party data and cookies so the Triggerbee tracker is not blocked by Safari or any other browser


• Target specific audiences and individuals with Onsite Campaigns (popups, embedded forms, banners, callouts) on a website, based on web activity or customer data.


• Improve message relevancy using this increased targeting

• Achieve a higher ROI from marketing campaigns


• Boost customer loyalty by personalizing the website to returning visitors and customers


• Win back abandoned carts -- while site visitors are still present


• Copy and paste a script to get started in minutes


• Start with over 100+ pre-made onsite campaign templates


Media

Screenshot of Triggerbee's dashboard, which provides an overview of the most important statistics and figures. These offer insight into how campaigns are performing, if NPS and CSAT are rising or falling, how many signups there were in the last 30 days, and track the identification rate and learn how many people can be served with personalized experiences.
Screenshot of Triggerbee's drag and drop editor, which allows for ultra-detailed editing down to margins and paddings. It can be used to create banners, embedded website sections, popups, callouts and forms. Mobile editing can be used to make a campaign look perfect on all devices.
Screenshot of some of Triggerbee's over 41 targeting rules, used to target anyone based on any conditions. CRM data can be combined with web activity and other marketing data to deliver the right message at the right time, to the right person.
Screenshot of audience definition, based on synced CRM data and data collected by Triggerbee. Audiences are used to target specific visitors on the website with personalized content.
Screenshot of Triggerbee's detailed customer profile, which is built up over-time with behavioral data. All of the data in the customer profile is synced to a connected CRM.
Screenshot of How it looks when defining an audience in Triggerbee.
Screenshot of The survey dashboard where users can follow NPS and CSAT scores, form submissions, and see active surveys.
Screenshot of How to upload coupon sets in Triggerbee. Coupon sets are created here, and a coupon can be selected and set in the editor to start distributing single-use coupon codes.
Screenshot of The referral dashboard. Which displays how many referrals there are, and sales made from referrals are tracked.

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Screenshot of Triggerbee's dashboard, which provides an overview of the most important statistics and figures. These offer insight into how campaigns are performing, if NPS and CSAT are rising or falling, how many signups there were in the last 30 days, and track the identification rate and learn how many people can be served with personalized experiences.