TriNet

TriNet

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.4 out of 100
Top Rated
TriNet

Overview

Recent Reviews

Tri(Net) Before You Buy!

2
May 18, 2022
Currently we are using TriNet as our core HRIS and PEO - HR, Payroll, Benefits, Reporting. We also use TriNet for compliance purposes, and …
Read full review

TriNet review

9
April 19, 2022
I use it as a platform for various HR needs mainly payroll and benefits management.
Read full review

TriNet is great but needs a few tweaks

7
April 15, 2022
We use TriNet as a payroll and benefits platform. We are able to have TriNet work with various states' different payroll requirements in …
Read full review

Just hearing "TriNet" makes me cringe

1
April 15, 2022
Our company used TriNet for almost 6 years. Full suite of services: Payroll, Tax, HRIS, Benefits, unemployment, LOA, WC, etc.
Read full review

HR made easy!

10
April 13, 2022
Weekly payroll for several states. TriNet files all state returns. Benefits are handled with minimal time and attention from our company. …

Big Benefits for a Fair Price!

10
April 12, 2022
TriNet provides our company with many services. We benefit from the healthcare options offered through their program. Our employees …
Read full review

SMB shining star.

9
February 27, 2022
It is our outsourced HR dept. Payroll, hiring, firing.
Read full review

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021

Popular Features

View all 47 features

Update personal information (579)

9.0
90%

View and generate pay and benefit information (566)

9.0
90%

Pay calculation (581)

8.9
89%

Benefit plan administration (589)

8.0
80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of TriNet, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

6 people want pricing too

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Paychex Flex?

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

Features Scorecard

Human Resource Management

8.2
82%

Payroll Management

8.5
85%

Leave and Attendance Management

8.0
80%

Employee Self Service

8.9
89%

Asset Management

1.0
10%

HR Reporting

8.1
81%

Onboarding

8.4
84%

Performance and Goals

7.5
75%

Performance Management

7.7
77%

Succession Planning

7.1
71%

Recruiting / ATS

8.1
81%

Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Videos

TriNet HR Solution Demo
PEOPLE MATTER ─ TriNet Customer Stories

TriNet Integrations

TriNet Competitors

TriNet Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Comparisons

View all alternatives

Frequently Asked Questions

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

What are TriNet's top competitors?

ADP TotalSource are common alternatives for TriNet.

What is TriNet's best feature?

Reviewers rate Direct deposit files highest, with a score of 9.4.

Who uses TriNet?

The most common users of TriNet are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews

(1-25 of 513)
Companies can't remove reviews or game the system. Here's why
Score 2 out of 10
Vetted Review
Verified User
Review Source
The user interface is actually terrible - this system is not pretty, it's not user-friendly, and it is not intuitive. It is also true that completing tasks and building reports within the system is neither straightforward or easily navigated. There are often hidden dependencies and/or unclear field titles to content with within the datasets, and it is often a shot in the dark with how something will work. Certain fields and processes are set up in a way that is decoupled or fragmented, and it is nearly impossible to audit/QA.
April 19, 2022

TriNet review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Very easy to use, intuitive, and overall very user-friendly for our needs (as an employee and as an administrator.)
Kiersten McCarty Schroeder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have very few improvement opportunities for TriNet other than the app and dedicated customer service rep. The only other area that comes to mind is the hiring portal. We don't find it to be nearly as intuitive as other TriNet systems. Little things like new candidate notifications, and no firewall so you can allow others into parts of the system are somewhat clunky.
Score 7 out of 10
Vetted Review
Verified User
Review Source
The portal needs work. Sometimes it's hard to find what you're looking for and the overall appearance of the website is not attractive. The contacts portion is hidden below and is covered up by a small window that seems to pop up for some reason, and there's no scroll bar on the menu to realize that you need to scroll down to find it. You really have to hunt for it on the admin side.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Some areas like the benefits enrollment on the user side weren't bad, but that is about it. Otherwise, we found it out of date, lacking basic functionality, unable to customize at all, and very limiting to our ability to do our role within HR.
Score 10 out of 10
Vetted Review
Verified User
Review Source
TriNet's online platform is easy to navigate. Their help center providers access to support if needed and their online training is managed well. For employees, their single sign on to the benefit websites is helpful.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The site is user-friendly and navigation is intuitive. However, my rating is solely based upon comparison with other HR platforms such as Rippling. Rippling has the ability to store everything I need in one place as opposed to TriNet where I have to access multiple links to get to where I want.
February 27, 2022

SMB shining star.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Fairly easy to find the information you are seeking on trinet.com. And if you can't, you can contact your rep. Response time from a rep is not great and sometimes they transfer you to someone else within Trinet that can answer.
Score 8 out of 10
Vetted Review
Verified User
Review Source
TriNet is pretty user-friendly, but there are a few things that could be improved. I have already mentioned the issue I have with Workforce Analytics, so I won't reiterate what I wrote earlier. I do like the free app that I have downloaded to my phone. I mention this to my new hires and encourage them to take advantage of it.
Score 5 out of 10
Vetted Review
Verified User
Review Source
We have a PEO arrangement with Trinet. However, you cannot have blind trust on them. Clients will also have to educate themselves on payroll and tax and request for timely updates on new ordinances that may impact them separately or any compliances that would have to be managed at the Client's end.
February 22, 2022

TriNet - A Modern PEO

Score 7 out of 10
Vetted Review
Verified User
Review Source
For the most part, it's a solid system. The past two years with Covid have challenged the concept of normal and TriNet is not particularly well suited to deal with exceptions.
Score 10 out of 10
Vetted Review
Verified User
Review Source
While I find the system easy to use, I don't always find it intuitive. For example when typing key words in the HELP tab, many times nothing shows up. I'm not certain if I'm not using the exact words that TriNet has in the HELP section, or if this implies there is no information to HELP me.
February 16, 2022

Best HRIS Hands Down.

Tim Sherrill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Intuitive and easy-to-use tool, and a friendly support team for those rare instances where one of my employees needs some hand-holding. This saves me time and energy training people on the platform.