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Top Rated
Score 7.5 out of 10
Top Rated


What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
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Recent Reviews

Great Product

10 out of 10
January 18, 2023
We use Trinet for our payroll services including contributions 401k. The platform is user friendly, and the team are supportive. We are …
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How TriNet Differs From Its Competitors

COVID-19 Support

They have stayed open and accessible for all of our questions. They have made sure we tracked and received the Care Credit and Retention Credit from our taxes.
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COVID-19 Support

TriNet had Seminars on the latest developments which was very helpful. They provided reports to help apply for PPP loans 0 we received one and the reporting help with the application and then the forgiveness of the PPP loan
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COVID-19 Support

Our team works remotely, and TriNet makes it easy to access documents on your own without the need of meeting with HR.
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COVID-19 Support

TriNet worked with our CFO to ensure he had all of the information that was offered by the government programs that we could apply for if our business needed assistance. Their Employee Assistance Program was excellent.
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COVID-19 Support

Minimal impact. We were mainly remote as it was, so we didn't need to change much in our HR/payroll models.
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COVID-19 Support

The emails and compliance updates I receive have been very helpful in ensuring COVID compliance. There is a lot that doesn't apply to us since we are a small company of 4 employees. However, I always read through to ensure we are meeting the requirements that do apply to us. The information TriNet …
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COVID-19 Support

They haven't - there has actually been a huge lack in compliance guidance from TriNet in the COVID-19 space. They have sent out the bare minimum employer facing compliance updates from a weekly roundup perspective, but have not provided guidance beyond the base notices or information on the actual …
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COVID-19 Support

They helped make sure we were compliant with COVID pay and provided updates as the government issued them. TriNet has been a great informational resource during the pandemic.
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COVID-19 Support

The information that was published by TriNet was very helpful and helped us mainly with preparation for returning to work from the office.
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COVID-19 Support

TriNet has provided constant support through out the COVID-19 pandemic, offering regular updates on guidelines, leave acts, and support tools. TriNet worked hard to create a solution early on for documentation to support PPP loan applications and CARES Act: loan forgiveness applications.
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COVID-19 Support

All of the trainings on applying for a PPP and applying for PPP forgiveness were incredibly helpful. As rules were constantly changing, TriNet was staying caught up on the daily updates and keeping us aware. There was one training where they started off with, "This was updated just this morning so …
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COVID-19 Support

While working remotely, TriNet allowed users to access accounts from anywhere, whether at home or office. We were also connected to HR in case we had any questions or wanted to check in on mandates or new policy changes related to the COVID-19. The pandemic has been stressful but software programs …
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COVID-19 Support

We had to really tighten our belts when the pandemic hit, including changing pay and putting people on unpaid leave. Your team, especially Debra Ford, were immense resources helping us to navigate the difficult period. Fortunately, with the PPP program, we were able to keep all of our employees …
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Popular Features

View all 47 features
  • Update personal information (595)
  • View and generate pay and benefit information (582)
  • Pay calculation (597)
  • Benefit plan administration (606)

Reviewer Pros & Cons

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Video Reviews

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View all pricing

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

15 people want pricing too

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What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

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Product Demos

PEOPLE MATTER ─ TriNet Customer Stories
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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9Avg 8.0

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4Avg 8.1

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.9Avg 8.2

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5Avg 8.2

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4Avg 7.7


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.1Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.6Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.8Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Video

PEOPLE MATTER ─ TriNet Customer Stories

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource are common alternatives for TriNet.

Reviewers rate Direct deposit files highest, with a score of 9.2.

The most common users of TriNet are from Small Businesses (1-50 employees).
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