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IBM Tririga is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.Tririga ReviewWe use tririga for space management throught the company. It keeps track of data about different spaces that teams within the company hold. I manage space information and look up square footage, count seats, and pull reports with Tririga. I also create projects using the tool, and manage spaces, seats, and floor maps using Tririga.,It holds a lot of data and is easily accessible to pull reports, including HR info. Tririga allows me to build and manage move projects and is user-friendly while doing this. I'm able to allocate space, make changes as needed, and manage it using the tool.,In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions. It can be a bit slow when processing requests, pulling up maps. Trigia holds a lot of information, which is good but it could be easier to get to at times.,7,It's a positive and works well with the business. It doesn't "stand out" from competitors but has great potential if updates were establisthed. The pros outweigh the cons when using Tririga.,,Archibus, Adobe Acrobat DC, AutoCAD 360Tririga Review from a recent certified developerThe entire organization of Department of Management Services of Florida is implementing TRIRIGA. They are using it for leasing, operations and maintenance, capital projects, paid parking, reservation manager and strategic planning. It addresses an issue with legacy software not being able to provide ample reporting and tracking of the above items. The budget on projects alone allows users to now track budget and contracts separately along with now tracking invoicing within TRIRIGA itself instead of on paper.,TRIRIGA breaks down things into separate objects and items and can track things to a very granular level. Project budgets have original amounts, change amounts, transfer amounts, current amounts, and then it also breaks down committed amounts and invoice amounts in similar fashion. TRIRIGA also relates data easily and provides a relatively good format to look at records and data. TRIRIGA does a good job of keeping data integrity by having a main ‘Portfolio’ module that stores and tracks data that relates to organizations, people, locations, geography, assets, and specifications. This model provides a level of security for data so that everyone must pick from the same ‘core’ data. For instance if there is a client running TRIRIGA for leasing, Operations & Maintenance and Projects then they all must use the same people, buildings, assets, and organizations. This means that you can’t have two organizations with similar names that are both the same organization, just used by different people. For example if the projects team needs a ‘Division of Administration’ they have to pick the one that is listed in TRIRIGA Portfolio, they can’t choose a ‘Div of Admin’ name so that way when a leasing person goes in to create a lease for that organization they choose the same one. This allows management to see all information for the organization is one place and not have to worry about looking at a report that includes two names for one organization. TRIRIGA allows this data to be set up and updated by specific security groups so only admins and specific security groups can update or edit this data making the system very secure for the core data that all teams will utilize.,Less clicks. TRIRIGA is very click happy. As a user, when we have data we want to type it is easier to use 'Tab' and 'Enter' keys to navigate forms and TRIRIGA doesn't always allow for that functionality in a logical manner. TRIRIGA menus can be misleading or repetitive. As an admin there are two Requests menus and you can then have things under a menu item that might not make sense. Invoices go under Contracts (because the invoice should be paying a contract) but not every beginning user will know this so it takes some getting used to. Some action buttons/links have a poor contrast in colors so it can be hard to see these buttons and links on certain forms. This has gotten better in some places and worse in others.,9,TRIRIGA has provided the client with the capability to correct deficiencies in the legacy software and to provide excellent reporting to give management the tools needed to make better informed decisions regarding their company. Negatively it has been a very big draw on resources to implement because the client is trying to implement 5 modules in a 15 month period. Another positive thing TRIRIGA has provided is it has broken objects into separate items that can each be audited. For example the legacy software only tracked one budget amount and if that was changed the system didn't say who or what was changed. TRIRIGA gives a break down of what line item is changed, who did it, and when. Properties can be changed to track what the pre-change and post-change data was. This is a great feature for auditing purposes.,,JIRA Software, Jama, Zendesk,Yes,Product Features Product Reputation Vendor Reputation Analyst Reports Third-party Reviews,Would not change the evaluation or selection but would change the order the modules were implemented. Basically the order the modules were implemented was the order of how 'messed up' they were in the legacy system. This turned out to be a bad idea but has still ended up working. The better idea would have been to implement them in order of complexity of the business processes.,Vendor implemented,Yes,Change management was a major issue with the implementation,Long term employees who did not want to give up the old software and thought there was nothing wrong with the old system. This was a classic 'If it's not broken, don't fix it' mentality event though it was broken. The client was a government agency and there were certain statutes that had to be taken into account because state law required certain things like custom forms and custom reports.,8,7,Yes,We had some performance issues that IBM took seriously and we got the top level support on the phone very quickly which helped even though the issue ended with the problem being BIRT reports and the way they were written.,Navigating through the system is easy as there are multiple ways to get to everything and you can get there using different menus and portals. The look of the system is very easy to see and to find things. The system places a max amount of data fields on the forms/windows which is great for users to see all the available fields to use.,Creating reports can be hard and take some time if the user doesn't know how to navigate or read the relationships TRIRIGA has. Going through the developer tools can be hard also if the time isn't taken to learn what each does and how it should be used.,8,8,10,9
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Tririga
7 Ratings
Score 7.6 out of 101
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Tririga Reviews

Tririga
7 Ratings
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Score 7.6 out of 101
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Monica Vasquez profile photo
April 11, 2017

"Tririga Review"

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use tririga for space management throught the company. It keeps track of data about different spaces that teams within the company hold. I manage space information and look up square footage, count seats, and pull reports with Tririga. I also create projects using the tool, and manage spaces, seats, and floor maps using Tririga.
  • It holds a lot of data and is easily accessible to pull reports, including HR info.
  • Tririga allows me to build and manage move projects and is user-friendly while doing this.
  • I'm able to allocate space, make changes as needed, and manage it using the tool.
  • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
  • It can be a bit slow when processing requests, pulling up maps.
  • Trigia holds a lot of information, which is good but it could be easier to get to at times.
Tririga is well suited for companies who want to manage space, projects, and work. It could use some updating in the area of streamling the pop up boxes. In order to get into an area, it could take as many as 5 + areas to get to it, which makes things time consuming.
Read Monica Vasquez's full review
Bill Starling profile photo
September 07, 2016

"Tririga Review from a recent certified developer"

Score 9 out of 10
Vetted Review
Verified User
Review Source
The entire organization of Department of Management Services of Florida is implementing TRIRIGA. They are using it for leasing, operations and maintenance, capital projects, paid parking, reservation manager and strategic planning. It addresses an issue with legacy software not being able to provide ample reporting and tracking of the above items. The budget on projects alone allows users to now track budget and contracts separately along with now tracking invoicing within TRIRIGA itself instead of on paper.
  • TRIRIGA breaks down things into separate objects and items and can track things to a very granular level. Project budgets have original amounts, change amounts, transfer amounts, current amounts, and then it also breaks down committed amounts and invoice amounts in similar fashion.
  • TRIRIGA also relates data easily and provides a relatively good format to look at records and data.
  • TRIRIGA does a good job of keeping data integrity by having a main ‘Portfolio’ module that stores and tracks data that relates to organizations, people, locations, geography, assets, and specifications. This model provides a level of security for data so that everyone must pick from the same ‘core’ data. For instance if there is a client running TRIRIGA for leasing, Operations & Maintenance and Projects then they all must use the same people, buildings, assets, and organizations. This means that you can’t have two organizations with similar names that are both the same organization, just used by different people. For example if the projects team needs a ‘Division of Administration’ they have to pick the one that is listed in TRIRIGA Portfolio, they can’t choose a ‘Div of Admin’ name so that way when a leasing person goes in to create a lease for that organization they choose the same one. This allows management to see all information for the organization is one place and not have to worry about looking at a report that includes two names for one organization. TRIRIGA allows this data to be set up and updated by specific security groups so only admins and specific security groups can update or edit this data making the system very secure for the core data that all teams will utilize.
  • Less clicks. TRIRIGA is very click happy. As a user, when we have data we want to type it is easier to use 'Tab' and 'Enter' keys to navigate forms and TRIRIGA doesn't always allow for that functionality in a logical manner.
  • TRIRIGA menus can be misleading or repetitive. As an admin there are two Requests menus and you can then have things under a menu item that might not make sense. Invoices go under Contracts (because the invoice should be paying a contract) but not every beginning user will know this so it takes some getting used to.
  • Some action buttons/links have a poor contrast in colors so it can be hard to see these buttons and links on certain forms. This has gotten better in some places and worse in others.
It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
Read Bill Starling's full review

About Tririga

IBM Tririga is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.

Tririga Technical Details

Operating Systems: Unspecified
Mobile Application:No