Name: TrueCommerce - Integration Mapping Tool
Uploaded: 2021-09-21T17:21:11.000Z
Duration: 27 min 42 s
Description: TrueCommerce - Integration Mapping Tool

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Development

K-12 Online Learning

Education

Audit

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Environmental Health and Safety (EHS)

Org Chart

Procurement

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employer of Record (EOR)

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Consulting and Advisory Services

Data Center Infrastructure Management

Data Center Virtualization

Data Observability

Data Pipeline

Distributed Denial of Service (DDoS) Protection

Enterprise Architecture Management

Extended Detection and Response (XDR)

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Network Monitoring

Network Performance Monitoring

Remote Monitoring and Management

Software Defined Networking (SDN)

Tower Servers

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Contact Management

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Product Configuration

Quote to Cash

Sales Coaching

Sales Gamification

Sales Intelligence

Sales

Auto Repair

Construction Workforce Management

Emergency Notification

Oil and Gas

Public Sector Software

Vertical-Specific

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Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.

Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.

Ecommerce

Wholesale

Multichannel

Ecommerce Plus

Wholesale Plus

Multichannel Plus

Cin7 Omni

TrueCommerce

Electronic Data Interchange (EDI) is software that serves to mediate between two separate and often already existing programs. Typically, EDI programs provide messaging services so that different applications can communicate.

Electronic Data Interchange (EDI)

TrueCommerce Nexternal eCommerce Platform Overview & Demo

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Implementation Rating

Benefits of TrueCommerce EDI

A complete managed services trading platform for electronic data interchange (EDI) from one source. See the components of EDI and how TrueCommerce provides an end-to-end solution. TrueCommerce: Do Business in Every Direction.

Want to Learn More About EDI? Click Here: https://www.truecommerce.com/resources/what-is-edi

Thinking of Purchasing an EDI Solution? Check Out Our Buyer's Guide!
https://www.truecommerce.com/solutions/truecommerce-platform/edi-buyers-guide

Follow us on Twitter and LinkedIn:
https://twitter.com/TrueCommerce
https://www.linkedin.com/company/truecommerce/

TrueCommerce - Integration Mapping Tool

Turbify

CEO (Chief Executive Officer)

TrueCommerce Nexternal 2022-06-27 11:17:27

Volusion

Fabric Answers a discontinued Crashlytics product

Principal/Project Director

Nexternal 2014-06-24 13:07:28

Email It

Connected Data

Connected Business

The List

Shipping & Social Media Administrator

Nexternal 2014-07-03 10:41:36

Later Social

Retail Sales Associate 

Nexternal 2014-04-01 16:52:53

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

List feature

Think of one

3rd party vendor

Sync up

Pos system

Monthly fees

Hosted solution

Credit cards

Set up

Source code

Personal information

Personal account

Email campaign

Customer service

Third party

Sensitive information

Campaign management

Dedicated account

Phone or email

Optimization tools

Home

To host and run our online storefront www.ShopTJB.com . We used the Nexternal platform to create each landing page for our different products. The setup took many hours but once we got the hang of it, page creation became very easy. We have over 2200 different items on our storefront so there was a lot of creation.

Page layout.
Processing purchases.
Ease of creation.

We have made suggestions over the years and they have been implemented.
Right now, the system offers more options than we need to run our storefront.
Very happy with the system and how versatile it is for many different industries.

Easy to learn.
No upfront costs.
Great customer support.

Display our products.
Process sales of products.
Follow up after sales.

We have worked with Nexternal Solutions for over a decade, integrating their eCommerce platform into our clients' websites. Nexternal is ideal for both clients looking to get started in eCommerce, as well as those who are moving away from another eCommerce platform that no longer meets their needs. Nexternal provides a reliable, comprehensive platform with a robust tool set for achieving our clients' online goals.

Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.

Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.

Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.

Volusion,Magento,Shopify,WordPress,Joomla!,Bigcommerce,CS Cart,Nexternal

Product Features
Product Usability
Product Reputation
Prior Experience with the Product
Vendor Reputation
Existing Relationship with the Vendor
Positive Sales Experience with the Vendor

We select ecommerce platforms for our customers based on their specific business needs. Nexternal is a great product, and we're always confident when we recommend it. That said, if we find, by evaluating our client's needs, that Nexternal isn't the best solution for them, we don't recommend it. With over 10 years experience in ecommerce, we understand how the selected ecommerce platform can boost or hinder our client's success. We carefully deliberate our client's needs before recommending the ecommerce platform we feel will best help them grow their brand.

Managing Products/Categories
Managing Customer Accounts
Managing Orders

Bulk Importing extraneous product data has a bit of a learning curve
Integrating 3rd party apps that don't have an existing partnership with Nexternal

We use Nexternal's eCommerce platform solely for our web store. It syncs seamlessly with many tools that we use at Foxen making marketing, sales, customer satisfaction, analytics, compliance, and customer security a breeze.

I have complete control over the store, right down to the most minute detail. I can control shipping methods, discounts, coupons, customer security, compliance, and the list goes on. If you can think of it, Nexternal has already come up with a solution.
It's a very secure platform for our customers. In this day and age, uploading personal information on the web can be a bit nerve wracking, but our customers are protected by Nexternal's system. It allows our customer to update their personal account without having to share sensitive information over the phone or email.
It syncs perfectly with our marketing, social media, and sales tools. We use Mail Chimp, VinoVisit, VinNow, UPS, FedEx, Amazon, and ShipCompliant. Nexternal communicates perfectly with all of them, making my life so much easier. Information has to be input once and it syncs everywhere. This saves me time and reduces error.

Honestly, I can't think of one! The only thing Nexternal doesn't sync up with that we use is GSO, but that is a small west coast shipping service, so I wouldn't expect them to integrate with them.

We have very little cart abandonment because Nexternal shows customer's shipping prices immediately, and we can be competitive with our shipping prices due to Nexternal allowing us to show Real Time Rates from UPS and FedEx.
Our sales have almost quadrupled since we started using Nexternal. It's easy to use, clean, concise, professional looking, detailed, and allows all the modern amenities that online shoppers look for these days like social sharing and a cart that is visible the whole time the customer is shopping.

Web Store
Amazon Store
Social Media Sharing
Marketing and eCommerce Analytics

eCommerce tracking and analytics through Mail Chimp. I can target customers based on their past orders so I don't spam them with products they aren't interested in.

We are looking to expand and have Nexternal as our primary point of sale not only online, but in the tasting rooms as well because they can offer a mobile POS.

Honestly, every time I have a question I receive phenomenal and quick support. No matter how simple or complicated my needs or questions are, my Nexternal support team takes care of me. From the start of setting up the store, to day to day questions, I have the full support of Nexternal.

Starting out it can be intimidating, but once you see the layout and how the program works, it's a breeze. I know the system like the back of my hand.
Setting up new products is SO easy, they have an excel document that you can upload with multiple products on the spreadsheet. After uploading all your new products are in the store and only need minor adjustments before having them go live.

If you have a lot of shipping restrictions, like we do in the wine industry, there are a lot of designations you will have to make, but once you get used to it, it's not bad at all and you will grow to appreciate how much control you have over the system.

We used to use Nexternal as our order system at a small winery. We would enter all purchase orders into Nexternal, which would then link to QuickBooks. We use it for all reporting as well.

The reporting is very clear and organized. You are able to report by outlet such as OMS, POS and online orders.

Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.

Decreased efficiency in terms of how long it takes to enter order.
Very quick with reporting which was great for meetings and customer service calls.
Inefficient in terms of shipping abilities.