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Trumpia

Trumpia

Overview

What is Trumpia?

Trumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation.The texting software offers a sophisticated set of SMS marketing…

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Recent Reviews

TrustRadius Insights

Trumpia has proven to be an effective tool for businesses and organizations in various industries. Users have found that it simplifies …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trumpia.com/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $94 per month
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Product Demos

Email Editor - Send Emails Through our Texting Software!

YouTube

Trumpia's Personalizations Feature

YouTube

How to Insert Hyperlinks & Track CTR in Text Messages

YouTube

How to Compose and Send Mass Text Messages Using Trumpia

YouTube
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Product Details

What is Trumpia?

Trumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation.

The texting software offers a sophisticated set of SMS marketing features; from basic to advanced. It includes text keywords, mass texting, and appointment reminders; and it supports more complex tasks like automated workflows or custom integrations to other systems.

On top of its features, Trumpia offers services like 365-day support, onboarding, compliance advice, and campaign consulting.

Trumpia Features

  • Supported: Text Message Automation
  • Supported: SMS Marketing
  • Supported: Mass Texting
  • Supported: MMS Messaging
  • Supported: Two-way Texting
  • Supported: SMS Appointment Reminders
  • Supported: Data Capture
  • Supported: SMS Drip Campaigns
  • Supported: AI Text Message Generator
  • Supported: SMS API
  • Supported: SMS Integration
  • Supported: Automated Text Message Workflows

Trumpia Screenshots

Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.Screenshot of Trumpia features an AI message generator for texts and emails.Screenshot of The email editor features drag-and-drop elements to create customized marketing emails.Screenshot of More than 20 email templates availableScreenshot of Automated text message workflows templates - general templates and especial workflows for different industries.Screenshot of Example of an automated text message workflow with drag-and-drop-functionality.

Trumpia Videos

Trumpia Texting Software Overview
Workbench: Automated Text Message Workflow Builder by Trumpia

Trumpia Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)
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Attribute Ratings

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Reseller
We have partnered with Trumpia for 10 years to bring text marketing to our clients. This partnership has changed our business and allowed us to add value to our product line. Our clients rely on us to help in their marketing campaigns and Trumpia's account management and customer service allow us to shine.
  • Account Management
  • Customer Service
  • Automated Text Campaigns
  • Pausing scheduled messages
  • seamless new UI
  • Automated formatting of MMS
Trumpia allows our clients to pick from simple features such as sending a message to many but also allows for more complex messaging through collecting data and data sets to separate departments. The ability to target the audience based on the filters has been very valuable for our customers to get the most out of the platform.
  • Location Management
  • Automated Campaigns
  • MMS
  • Trumpia makes it easy for our clients to regulate messaging that fits their individual campaign needs
  • Trumpia has worked with us to help train our clients for particular needs
Trumpia provides the best customer support in the industry.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Trumpia to interact with our salespeople, and this year look forward to having customers sign up for text alerts. It is used across the whole organization, and is a fantastic way to communicate with our employees. Where emails aren't opened, text alerts are invaluable.
  • Trumpia helps our company communicate quickly and succinctly.
  • Trumpia is an invaluable communication resource.
  • I don't know where Trumpia could improve. It's user friendly and cost-effective.
Trumpia allows us to communicate through text, which statistics show is far more likely to be read/opened than an email communication.
  • Text to salespeople are very important.
  • We love the different text and file formats
  • Sending pictures through text is a fantastic feature.
  • Trumpia has helped us improve our efficiency.
Megan Sullivan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Trumpia is used primarily by our Marketing Department to send promotional text offers to our clients. This program allows our team to very easily send out a mass communication to our clients and we have seen a very good response rate from the promotional texts that we have sent out.

  • Trumpia is very user-friendly and easy to use. I can have a text sent up to a large list within 15 minutes.
  • It is very easy to pull text opt ins and opt outs from Trumpia so we can ensure we are always staying on top of those.
  • Trumpia is very cost-effective if you are sending only 1-2 texts per month.
  • It would be great if Trumpia could have a feature that would send opt ins directly to the email address associated with your account.
  • It would be great if the API functionality of Trumpia was easier to set up with your CRM.
  • If your organization is sending out more than 1-2 texts per month to a large list it could become very expensive.
Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia.
  • Our promotional texts that were sent out through Trumpia have had a really strong response rate which has in turn driven sales for our clinics.
  • Trumpia is another touch point for our clients to remind them to take advantage of the great promotion we are running, which again has driven sales for our company.
We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works.
Andrew Bochantin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have a client that is Salon & Day Spa. They have a solid customer base, but wanted a way to engage their base. We came up with a strategy to have a Text to enter campaign for a give away to collect as many names, emails and mobile numbers as we could. We opted to run a 2 month Send Me to Paris promo whereby we gave a way an all expense-paid trip for 2 to Paris to a lucky winner who had entered the giveaway via text. We ran this promo during their 2 busiest months - November and December and chose the winner in January. We used a 3-step SMS process via Trumpia whereby we sent 2 additional autoresponders after the 1st text was received. The 2nd autoresponder asked them for their name and the 3rd asked for their email address so that we had multiple ways to contact them in the event that they were the lucky winner. Trumpia was very easy to set up and worked perfectly! The promo was hugely successful and, surprisingly, 70% of the respondents went though all 3 steps. We slowly built profiles around each respondent via Trumpia by sending out subsequent texts asking them to participate in surveys and to like/follow us on Social Media.
  • It seamlessly blends various channels to reach customers.
  • It provides a single umbrella to build customer profiles.
  • It is simple and easy to use!
  • They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.
Best suited for companies that have a clear marketing plan and are willing to offer something of value to their customers in exchange for customer information.
  • Increased sales by more than 60%
  • Helped cement our mobile presence in the marketplace.
It is easy to use and I am now familiar with the platform.
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