Name: TrustMate
Author: TrustMate

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

FastPIPE

FastEST, Inc.

ReportsNow

AspenOne Supply Chain Management

Aspen Technology

Crowdtap

Document Locator

ColumbiaSoft

Frosmo

Frosmo Ltd

Azurepath

Azurepath, LLC.

Aras PLM

Aras Corporation

TrustMate, provided by TrustMate S.A., is a software solution designed to assist businesses in collecting and managing customer reviews and feedback. According to the vendor, TrustMate is suitable for businesses of all sizes, from small startups to large enterprises. It is particularly beneficial for e-commerce companies, retailers, service providers, the hospitality industry, and online marketplaces.

## Key Features

**TrustMate Reviews**: According to the vendor, TrustMate allows businesses to collect opinions, ratings, and comments from customers. The review form can be customized with additional questions and photo uploads. Personalized email invitations can be sent to customers to encourage them to leave reviews.

**Review Moderation**: The vendor claims that TrustMate offers advanced filters to detect and block offensive or inappropriate content. Businesses can enable moderation to review and approve or reject reviews before they are published. TrustMate also facilitates communication between customers and businesses, helping to mediate customer disputes.

**Feedback Widgets**: TrustMate provides the capability to display review widgets on a company's website, showcasing customer reviews. The design and layout of these widgets can be customized to align with the website's branding. Average ratings and grade distribution are displayed to provide an overview of customer opinions.

**Translation Services**: According to the vendor, TrustMate offers translation services to reach a wider audience. Reviews can be translated into different languages, allowing international customers to view original reviews alongside translated versions. This feature aims to improve the accessibility and understanding of reviews.

**Review Analytics**: TrustMate provides detailed analytics and reports on customer reviews and ratings, according to the vendor. Businesses can monitor trends, track changes in customer sentiment over time, and gain insights into customer preferences and areas for improvement.

**Review Import**: TrustMate allows businesses to import reviews from external sources, such as Google or Facebook, into their TrustMate dashboard. This feature aims to consolidate reviews from different platforms into a single dashboard, displaying imported reviews alongside TrustMate-collected reviews.

**Integration and Support**: According to the vendor, TrustMate can be integrated with various e-commerce platforms and CMS systems. Technical support and assistance with installation and configuration are provided. Businesses can also access documentation and resources to maximize the benefits of TrustMate.

Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.

Podium Standard

Podium Professional

Podium Essentials

Podium

Free

Premium

Yotpo

TrustMate

Customer ratings and reviews influence purchase decisions. Consumer Ratings & Reviews Software typically helps consumer brands and retail businesses:

- Monitor and respond to ratings and reviews across the Web for the purpose of reputation management
- Collect ratings and reviews from customers to create valuable user-generated content
- Syndicate that content or moderate and display it on their website to improve conversion

Consumer Ratings & Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Consumer Ratings & Reviews Software

TrustMate

Overview

What is TrustMate?