TrustRadius for Buyers

TrustRadius for Buyers

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Top Rated
Score 9.1 out of 10
Top Rated
TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.
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Recent Reviews

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How TrustRadius for Buyers Differs From Its Competitors

Use Case / Buying Project

As described, I was working on buying a total package of software which includes all the editing and other formatting products, other than these it should also include any of the mailing software so that all the documents can be integrated with it and can be sent at the same time.
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Decision Factors

There are various parameters like the feature ratings, how well the software and its features are with the current technology and stack, The list of integrations that it can do with the other softwares in the market. The videos and demos of the softwares. Other than that a real piece of review is …
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Use Case / Buying Project

Microsoft Team's; we were in these meetings as a team of 20 on the decision to buy the product. For longer trainings, we do it online and have a broad audience; we need software that the general audience won't destroy. That's why we settled on Mircosoft Teams. It was a decision that took place in …
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Value of Analyst Reports

Very practical and helpful, we used them to evaluate the decision to settle for the software used in the company; we usually research a variety of software development of the exact nature before deciding on one to ensure all are involved and the best decisions are reached.TrustRadius has been very …
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Decision Factors

The experience other users have had is also something to look into. It's good for a company that desires to settle on software that serves for a long time on costs. Prices of the software, including acquisition and maintenance, are also a factor in deciding on software.
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Use Case / Buying Project

We resold Palo Alto security appliances for a service provider in Mexico. They deployed a new IMS core and needed strong protection for this new infrastructure. Around 12 people were involved in the project and it took around a month to do the research, verify features, and do a business plan.
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Value of Analyst Reports

I like that they are based on specific controlled testing environments and similar conditions. These show information that easily compares how similar products differ and how they stack with each other, but again, these are based on a testing scenario and not in the real world/production scenarios.
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Decision Factors

Understanding the need or driver is really important to determine whether a solution is the one best fitted among a growing set of options available today. Sometimes the solution with the best score may not be the one that solves that need, so more specific research that looks for experiences and …
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Value of Analyst Reports

To be honest, I didn't find them very useful because most of the data that has been mentioned is based on users' reviews based on their personal experience which is good to get a positive feeling about the product but, it was missing some key details like feature list, scope, pricing, support, etc.
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Decision Factors

We do perform thorough research before selecting a product and having a good number of user reviews is always a plus point. Apart from that, we check for the product pricing and how easy it is for the product to integrate with existing infrastructure along with the value it will bring.
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Use Case / Buying Project

The most recent product is Microsoft Power BI which was needed in order to visually interpret our data and look for trends. We use the interface to keep up with clinic monthly production and collections, using charts to see the effectiveness of recent marketing efforts, and in order to be able to …
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Decision Factors

Aside from the overall score, we mostly look at the pricing of the service or product and make sure that it will be beneficial to our business goals. Also, looking at who else uses this product helps in determining if the product aligns with our needs. The videos included on the page are also …
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Use Case / Buying Project

Myself and the human resource program manager were involved in the process for purchasing JazzHR. Just two total people. We needed this product because managing hiring between so many platforms is unmanageable. We researched and implemented all within around 2 weeks time frame. This is very …
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Decision Factors

Feature set is a large portion of decision making for use. We always want to make sure to utilize technology and automation to its fullest. So anything you can do via software is considerable better for daily operations. Reviews, negative comments and concerns. Forums and FAQS are helpful tools. I …
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Use Case / Buying Project

The most recent buying project I last worked on was our Conversation Intelligence Solution. We rely on this solution for our sales organization's enablement and coaching. Being a Business-to-Business Software-as-a-service technology, it is much easier to rely on artificial intelligence and …
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Value of Analyst Reports

Using analyst reports and rankings like Gartner Magic Quadrant or Forrester Wave reports plays a role in product research and evaluation as long as the use case is the same as the evaluation criteria I guess.
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Decision Factors

Along with a product’s overall score, there are other aspects that one should look for when determining whether a product will be a good fit for the organization or not. This includes but is not limited to product demos, product trials (if possible), available integrations, data and user …
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Use Case / Buying Project

We purchased Microsoft Office 365 for overall solution of office work. As an organization we were looking for options which will reduce our dependency on other spreadsheets and docs for office work. 10 people were involved in this project. We did research for 1 month's time and came up with this …
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Value of Analyst Reports

They are exhaustive and detailed reports and gives good insights about evaluating different players in the market and their standing. It ranks according to the data provided for each vendor and segment them on the basis of challengers, visionaries, niche players etc. I feel what actually is a …
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Decision Factors

Product review of any software or product is the most important element of any purchase decision. Product reviews gives exact feedback about a particular software usability, its popularity and functions. Feature ratings and product videos help in understanding the dynamics of the product and …
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Use Case / Buying Project

ITSM ServiceDesk system for the IT team in Singapore, Malaysia and Norway office. We need it to track the number of issues and requested raised by the users. There are 4-5 IT employees involved in this product evaluation and took us around 6 months to perform the research and purchasing this …
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Use Case / Buying Project

As of now, We are procuring Backup Solutions. We need these solutions to protect our data from ransomware and we need to create at least three different copies for each of our data sets. In the pharma sector, there are different compliances that we need to maintain to comply USFDA Audit. Also, It …
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Value of Analyst Reports

In most cases, we would not prefer to use any analysis report as far as a concern to the management. If so, we would submit the analysis report from Gartner Magic Quadrant which are having a vast report and detailed analysis. The Gartner Magic Quadrant uses only where the management decides to …
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Decision Factors

We are performing really long exercises to choose the right product to fit our organization and per our needs. We would have done demos for the products and performed PoC to understand the product in real-time scenarios. Product reviews are most important for us. Product features and types of …
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Use Case / Buying Project

The product was required so that the company could have a single place to plan and prioritize tasks, as well as then be able to discuss the specific tasks in the same place in context, rather than through a separate communication tool. Three people were involved directly, with around 5 more …
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Use Case / Buying Project

The most recent project I worked on was for calendar integrations to provide the product users with an easy mechanism to reach out to the support staff by booking a meeting directly into the calendar. The objective was to provide real-time visibility into the calendars to book a quick 30-minute …
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Decision Factors

Though the overall score is a good indicator, for me it's important to read into the low-rated reviews for any particular product. Apart from that, I find the features scorecard particularly useful. The external video links, which usually are on YouTube are also a great way to get more information …
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Value of Analyst Reports

I do like the Gartner Magic Quadrants. they are a simple visual indication of the maturity of the software I am reviewing. I don't really have any others that I use to compare them with but Gartner is one of the market leaders in this kind of research and can be trusted. There's nothing I don't …
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Decision Factors

For me integration is key. If I can make the new software fit in easily with existing software that makes everyone's life that much easier. I have some network contacts I will hit up for recommendations to compare with online reviews. Free trials are also important, even if it's just in a sandbox …
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Use Case / Buying Project

Our company has been using FullStory for several years and many business units make use of the tool. The main users are our product design team, product engineering team, and support team. While we did find limitations with the product, we were generally satisfied with it. When the vendor started …
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Value of Analyst Reports

We have looked at Gartner Magic Quadrant and Forrester Wave Reports in our initial buying process; it helps us determine which vendors we want to evaluate based on where they fit within the analyst charts. Beyond that, we rely heavily on reviews and insights from studies on sites like TrustRadius …
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Decision Factors

We have an elaborate review and scoring process when it comes to making a final decision and that includes; - Uptime and reliability - Support speed of response and availability - Integrations and API Controls - Analyst Product Reviews - Customer Stories - Product Demo - Pricing - Cloud vs On-Prem …
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Use Case / Buying Project

This is for testing and evaluation of open-source logging solutions before the renewal of an existing contract and tool. The recommendation also came from subject matter experts to test out their recommendations and how they would fit into the needs of the project and familiar with operating and …
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Value of Analyst Reports

Pros - They are independent, usually not driven by the sponsors, applicable to the work environment, and provide alternatives to consider too.
Cons - Sometimes you wonder if the article is sponsored but it is possible to cross-check and validate the comments or recommendations. Lots of comparisons …
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Decision Factors

User reviews and sharing of the environment where the product is applied. good support reviews help with operations decisions and comparing costs to maintain the solution. Video presentations help when the solution is not readily available and helps to convince management. Also, options to …
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Use Case / Buying Project

UUKI is the most recent project I worked on. This is the online community creation platform. A team of people is involved in this project. It took me 1 hour to research to purchase this product which I did via TrustRadius. TrustRadius helped me learn about this product.
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Value of Analyst Reports

I have tried and tested many different software review platforms and hands down TrustRadius is the best. I've been using TrustRadius for over a year and I have been consistently impressed by the depth of the reviews and the transparency. The TrustRadius team does a great job of curating the best …
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Use Case / Buying Project

I recently advised a few of our clients to purchase Loom for their business as it would help them streamline their remote communications to their clients in their sales and customer service process. It didn't take a long time to research Loom as I had heard through colleagues it was the …
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Decision Factors

Demo of the product. API access for integrations. If they have a Zapier connector. Influencers/other businesses using it. Who they're targeting their marketing towards and if I fit into that.
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Use Case / Buying Project

It was needed to support the design and manufacturing process of the business to ensure continued growth. There were only two people involved in the process myself seeking the advantage of the different software and the MD looking at the cost implications for the long term, and what hardware would …
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Decision Factors

One of the key things we look at is can we export reports or spreadsheets that can be integrated into other software like Erp/MRP software. Depending on the software it can be critical to understand how easy it is to use the user interface on the software as some the users don't have the time or …
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Use Case / Buying Project

We were looking for a test management tool. We trialed Zephyr by SmartBear, we tried a bunch of other free trials as well. We needed this because we have expanded our QA team by double and the management of our test cases were getting out of hand. 4 people were involved in this process. We took …
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Decision Factors

Product reviews, ratings, demos, list of integrations, pricing, ease of finding the information we are looking for. If we have to pull teeth or jump through hoops to find information that typically leads us to not using that product.
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Use Case / Buying Project

I was the sole decision-maker, but I do work with a team that, at certain points, needs to interact with various views within Asana. Asana is important to my business because it allows me to create flexible workspaces that adapt to the view needed to manage the project. I love that I can easily …
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Use Case / Buying Project

As mentioned earlier, we've bought an antivirus/web protection software. We needed it for our office and home computers to protect ourselves on the internet. This was a two-part project actually. We used a competing product's free tier and wanted to upgrade to the premium version, but wanted to …
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Decision Factors

It is very important to us that the pricing of a product is an accurate reflection of its feature set. A great product that is not affordable will be out of the question for use, but a cheap one that does not have the minimal features we require has no use either. We're looking for a balance …
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Use Case / Buying Project

We needed a solution to help our sales team better track emails and lead outreach without having to manually enter data. Groove allowed us to manage this process seamlessly in the background as a simple plugin and we were able to find out about features and pros and cons of the software by …
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Decision Factors

We definitely utilize product reviews and user ratings, but rarely watch videos or other services beyond user reviews, which offer the most valuable "boots on the ground" perspective.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
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Pricing

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Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is TrustRadius for Buyers?

With more than 455,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.5.

The most common users of TrustRadius for Buyers are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 135)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
In my opinion, G2 [is the] only comparison with TrustRadius. I even think that TrustRadius covers a wider range of software. The other sites I tried were either unfriendly to use or had bad quality, untrustworthy reviews. When I use TrustRadius, I know that reviews are provided by peers and counterparts, and not by vendors.
Thomas Young | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have used four of the software tools mentioned - G2, Capterra, Gartner Peer Insights, and SoftwareAdvice. I find written information from TrustRadius to be the best, but lacking in video offering. I often use more than one review site, and G2 comes in on top when I look for actual video footage of the reviewer. I trust the written reviews from TrustRadius more, though.
Score 10 out of 10
Vetted Review
Verified User
TrustRadius has great details about most of the features of the products and the features are very product specific and not generic. Gartner Peer Insights and IT Central Station are the only other 2 software review services that compare to TR. But still, TR's approach is very much authentic and captures genuine feedbacks.
Gary Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
TrustRadius was the first of all those websites that I've used, and I've stuck with it over the years. Some of the others either don't have the breadth of software that TrustRadius does, and others simply had a less pleasurable web experience that drove me away.
Score 10 out of 10
Vetted Review
Verified User
The main feature about TrustRadius that stood out to me was the simplicity and look. It is much easier to use than other review sites I have used. Some of the reviews from other websites didn't seem as legit comparted to TrustRadius. They lacked detail and some reviews just seemed repetitive. My experience with TrustRadius has been great and I continuously go back to it!
Score 10 out of 10
Vetted Review
Verified User
We have our own app listed on G2 and Capterra and find both and TrustRadius to be comparable. I personally prefer TrustRadius' layout and functionality to G2 and Capterra, but all these platforms have their value.
Mike Muller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I like TrustRadius because they vet their reviewers and the way the reviews are structured, they. are easy to read and understand. Overall the review structure is very helpful. We still use G2 and Capterra to get different opinions but TrustRadius is our primary tool for researching technology and understanding the quality, performance and value of products..
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I've used G2 and Capterra in the past as well, but aside from those and TrustRadius, not any other review sites. In my opinion, they all offer pretty much the same type of information albeit, presented in a slightly different way. TrustRadius has a knack for making reviewers dig deep and go in-depth on the product reviews so there can be more information available than you might find elsewhere.
Score 6 out of 10
Vetted Review
Verified User
I've used TrustRadius to compare several tools and see how they match up against one another. Another fantastic feature of TrustRadius is the ability to contact the team behind a certain product straight from the TrustRadius website review page. It has assisted us in making the correct decision, hence saving time and money by avoiding investing in a subpar tool.
Mitul Sampat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
TrustRadius has an amazing leadership and management team. They are really respectful and professional in their approach. Their processes and rules are built considering in mind how best they can capture functional reviews of critical applications. Even their evaluation mechanism is very logical and sensible. I have had some really miserable experience with G2 and capterra. I even emailed them that I am not using those platform for any of knowledge and reviews.
Joseph Alleruzzo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I would say G2 has the most information available and is the most widely used. TrustRadius is a close second with all other partners like Capterra, Gartner Peer Insights, etc. being far and away in terms of usage. G2 has been around longer so they built up a large database of technologies. I do like how TrustRadius is set up and will continue to use.
Matthew Gardner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
TrustRadius has honest reviews written in reviewer's own words. Much more open of a platform. G2 has many more types of software and many more categories. More of their reviews seem paid for, though, and a lot relies on an abstract scale system which makes it harder to make comparisons between reviewers. Capterra seems to not be well advertised or maintained at least in the Canadian market. Gartner PI seems like an afterthought for Gartner and the platform has not grown as fast as the other 3.
Score 10 out of 10
Vetted Review
Verified User
I used G2 in the past, and when I compare it with TrustRadius, not only due to the way it treats the contributors but because of the continuous enhancements of the platform, it is, in my opinion, superior in many ways.
June 19, 2021

Pros of TrustRadius

Ramakant Rout | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have used G2 and Capterra but I [did] not [get] good reviews about the products and don't [know if] they might be wrong or right. Definitely, Trustradius is a very popular brand for reviews [because of] its "Pros and Cons" concept and trusted reviewers.
Scotty Hunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I used to consider G2 to be the most reputable and trustworthy review site. However, when I found out they give most of their "awards" and seals of approvals based on payment and investment by the company, I lost a lot of faith in them. I hope that is not the case with the others on this list, I just have less experience with any of those.
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