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TrustRadius
TrustRadius for Vendors

TrustRadius for Vendors

Overview

What is TrustRadius for Vendors?

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

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Recent Reviews

Highly recommend!

10 out of 10
September 15, 2023
Incentivized
We use Trustradius for our brand awareness and review collection. It helps us to increase our prospect reach, as they can compare …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
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Pricing

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Customer Voice

Starting at $30,000 (multi-year discount available)

Cloud
per year per product

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $30,000 per year
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Product Demos

WTF is a Decisioning Platform?

app.screenspace.io

TrustRadius Vendor Portal Demo

Storylane
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Product Details

What is TrustRadius for Vendors?

TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.

TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.

The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.

TrustRadius for Vendors Video

Generate more demand with downstream intent data from TrustRadius

TrustRadius for Vendors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

TrustRadius for Vendors starts at $30000.

TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(342)

Attribute Ratings

Reviews

(1-25 of 247)
Companies can't remove reviews or game the system. Here's why
Jaina Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using the TrustRadius for Vendors platform in a variety of ways. Mainly, we use TrustRadius for Vendors to generate reviews from our customers as a way to collect feedback/quotes, have insight into what our competitors are doing/what their customers are saying, and inform our sales team of cross-sell/up-sell opportunities. Top Rated and the different award badges that TrustRadius for Vendors offers is a way that we collect and showcase customer proof and validation.
  • Easy to use
  • Communicative team
  • Social proof opportunities
Review generation and customer outreach is always something that we are looking to iterate on at Khoros. TrustRadius for Vendors is an extremely valuable platform that makes it easy for me to go back to my teams and show the value of this outreach. Our CSM has worked closely with me each year on strategizing the best way to hit our goals, such as getting Top Rated across all of our categories.
September 18, 2023

A Marketer's Perspective

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize TrustRadius for gathering user reviews and attracting new prospects. It aids us in building credibility and expanding our customer base, contributing to our marketing goals. TrustRadius has proven instrumental in driving more prospects to our organization, enhancing my effectiveness as a marketer.
  • Support
  • credibility
  • reports
  • Intuitive
  • Refresh the UI
  • Rankings
Product Launches: When introducing a new product or feature, I think TrustRadius can be a valuable platform to collect early user feedback and reviews, helping build initial trust and interest.
Vendor Selection: In my opinion, it's great for organizations looking to make informed decisions when choosing vendors or software solutions, as it provides real-world insights from peers.
Content Marketing: TrustRadius reviews can be integrated into marketing materials, adding credibility and helping potential customers make purchase decisions.
Customer Feedback: In my experience, it's an effective channel for gathering and addressing customer feedback, improving product or service quality.
Competitive Analysis: I think it helps in understanding how your offerings compare to competitors through user reviews and ratings.
September 15, 2023

Highly recommend!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Trustradius for our brand awareness and review collection. It helps us to increase our prospect reach, as they can compare different solutions and rely on honest reviews. We leverage intent data module a lot, as it helps us to know who visits our page.
  • intent data
  • honest review
  • awareness
  • I don't see any
TrustRadius is well suited for any company wanting to improve their awareness and chances to get contacted by prospects.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Vendors has been instrumental in helping with brand amplification, product review sourcing, and sourcing customer reviews. What I value most about our partnership with TrustRadius compared to other vendors we work with is our relationship with our CSM - she is fantastic. We have a true partner who helps guide us to get the most ROI and hit our goals. I highly recommend TrustRadius for Vendors!
  • Ease of integration within SFDC.
  • Intent data to help with account intelligence and campaigns.
  • Product review sourcing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Vendors has helped us drive brand awareness and sales to our platform.
  • Review Campaigns
  • Product Profile
  • Lead Generation
  • Banner on product profile
  • Area for ads
  • Reports
TrustRadius for Vendors is well suited in order to gain more brand awareness. Customers like to read reviews before purchasing a product, so it's important to have relevant reviews, and TrustRadius for Vendors helps us with that.
September 11, 2023

Digital Marketing Manager

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I'm using TrustRadius for Vendors mostly for the online advertisement purposes, thus the most important feature is the intent data. We have a LinkedIn Ads account connected to TrustRadius for Vendors for this purpose, and we run the LinkedIn lead form campaigns promoting our gated assets. The campaign results are great, and we are able to generate a solid number of leads from them.
  • Intent data integration with LinkedIn
  • Intent data report
  • The TrustRadius for Vendors support
  • Chrome extension for the review quotes
  • I would appreciate more options in terms of intent targeting
  • Better performance of the TrustRadius for Vendors form on our profile
  • Some minor login issues with the review quotes Chrome extension
I really like the quality of the TrustRadius for Vendors user reviews. Together with the features the vendor offerings provide, I think it creates a powerful tool for marketers in B2B segment. There are some missing features in comparison with G2, for instance the Slack integration, but nothing really crucial for us. I really appreciate the quality of TrustRadius for Vendors support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We pay for subscriptions for some of our select products. We mainly use the platform to source reviews from our customers through email campaigns (which TrustRadius executes for us) and through other channels that we manage. Our main goal is to rank highly among competitors in each of our key markets and to maintain an overall great rating for each of our products with quality reviews that influence the purchasing decisions of prospective buyers. We also leverage review content & recognition on our social channels.
  • We can add ample materials to our paid and non-paid product profiles.
  • Their new lead webhooks feature.
  • Our CSM is extremely attentive, organized, and proactive.
  • The search bar on reviews.
  • How customers are asked if they'd like to be opted-in as references when leaving a review.
  • I would like to see ratings and reviews separated out - the ability to just see all ratings and all reviews.
This is a great platform and is among the most popular/highly regarded in the B2B tech peer review space. Sometimes it is more difficult to garner reviews on this site, because the default review form is longer than competitors', but this also results in high-quality review content in comparison. We pay for subscriptions for several of our products and our team at TrustRadius is extremely accommodating. They go above and beyond and are always innovating new ways for us to grow our presence on the site. I also like their recognition program, as it makes it easy to demonstrate our success on the site to leadership and to our customers/prospects.
Harryson Pointdujour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We leverage TrustRadius for Vendors for review/reputation management, paid demand gen, and intent data.
  • Supportive, collaborative team.
  • We appreciate the help scaling our review efforts and demonstrating social proof via badges
  • Intent signals help us lock in on potential customers
  • Nothing particular comes to mind
Appropriate for demonstrating value to potential customers and garnering valuable customer feedback. Probably better for mid-large businesses versus smaller.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius assists in building brand presence, identifying advocates, and generating sales references.
We highly value our customers and strive to listen to their feedback. TrustRadius has been a great platform for us to collect their thoughts on Emplifi. The onboarding process was seamless and the customer success manager has been very helpful. We are satisfied with our partnership so far and find the platform to be intuitive and easy to use.
  • TR Quote Finder
  • Reviews are displayed in a way that resembles a success story
  • Great CSM support
  • Reporting
  • Dashboards
If you want to increase your brand's visibility and reach your target audience, TrustRadius is an excellent option. It provides customer references and user-generated content to support your sales efforts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We list our HCM Technology product on TrustRadius for Vendors to improve brand reach and visibility. Our objective is to strengthen our reputation as a responsible and sustainable company, preferred employer, and Thought leader in HCM. To communicate cutting-edge product features, latest developments, and how we differentiate in the market, to inform prospective buyers. TrustRadius for Vendors also helped us build and activate an advocacy strategy to accelerate customer storytelling.
  • I like that the reviews are searchable, so we get to know the quick pulse of the users around certain themes
  • Appreciate the recognition (awards & badges) criteria that keeps competition fair
  • I love the vendor support provided by their Account Manager and the attention to detail
  • I believe reporting module can be a lot better, especially insights within the marketplace to know how other vendors are perceived
TrustRadius for Vendors is well suited for any software/technology product under any category. I find that the reach is great, and vendor support is truly amazing. I recommend TrustRadius for Vendors to any organization, irrespective of the employee size.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DemandScience is utilizing TrustRadius for Vendors to build brand awareness and increase our pipeline in the demand generation space. We have seen an increase in client interaction with DemandScience and are continually refining our internal processes for maximum value from the platform. We are excited for the newly rolled out Lead Form and the continual refinement of their offerings.
  • Comprehensive Review Questions
  • Intent Data
  • TrustRadius Quote Chrome Extension
  • Ability to gate content via the Lead Form
  • Greater opportunity and flexibility to push Intent Data to the Account, Lead or Contact fields in SFDC
  • Greater visibility into our TrustRadius for Vendors account thru the vendor portal, such as account balances, payments, email outreach lists
  • Integration with Qualified, our chat provider
I have found the TrustRadius team to be beyond helpful in addressing my questions and working with myself and my team to get maximum benefit from their platform. Our CSM, Joe and AM, Wes are a joy to work with, and are more of an extension to the DemandScience team than a vendor.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our Marketing team uses TrustRadius for Vendors to showcase unbiased customer reviews, capture product demand, and leverage intent data around our category and competitors. The TrustRadius team has been very hands-on and supportive as we've worked to make the most of our investment. I'm very excited by some of the latest feature releases, including the option to have a demo form on our profile page. This is important to help us attribute pipeline and revenue back to our TrustRadius investment.
  • Request a demo form on profile
  • Top Rated Awards
  • We have not been able to get value from our intent data subscription. We need to better-activate our Sales team, but we also need support to make this more plug-and-play. Additionally, we can integrate G2 into ZoomInfo — can we do this with TrustRadius?
TrustRadius for Vendors is a good option for our customers to leave unbiased reviews of their experience. It's a solid solution for brand and reputation management among in-market buyers. We have not yet been able to use TrustRadius as a verifiable lead generation source, but we're hopeful to see this improve soon.
Alex Field | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors to source more reviews for our platform and convince buyers that our technology will deliver its promise. We also use TrustRadius to understand customer feedback and dig into areas where we can improve as a business- the feedback we get is really valuable!
  • I love the support, Riley is super fast to come to me with responses
  • I like how easy to use the platform is
  • I like how easy campaign set up is
  • Sometimes I think there could be more ways to filter the reviews quotes so that it isn’t just industry or a few things but there are more
TrustRadius for Vendors is great for a B2B SAAS company, where either you’re in a highly competitive market or you’re brand is not very well known, and it’s something completely new that you’re offering. Reviews can give you both the edge when buyers are doing their research over the competition, and you can even use the reviews in presentations to create uncertainty and doubt about the competition.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors to manage and track all reviews for our company - the good, the not-so-good, and the great! This allows us to understand where we are excelling, where there is room for improvement within the product itself, and the stages of the product implementation.
  • Ratings AND Review options
  • Generating Intent data - seeing who we're being compared to
  • Running review campaigns on our own timelines
  • Generating better intent data - upon downloading, the UI of the files is not the best
I gave TrustRadius for Vendors an eight out of ten. I feel they are well-suited for tracking real-time reviews from credible sources.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Vendors has been great for connecting us with prospects and supporting our efforts to build trust in the market by publishing customer reviews. Their intent data has helped build marketing campaigns, and we appreciate the seamless sync to LinkedIn for creating ad audience lists.
  • Intent Data
  • LinkedIn Connector
  • Salesforce Integration
  • Would like to see a more automated way to send intent data to our CRM
TrustRadius for Vendors is well known in our space for reviewing software vendors, and we have used it internally when evaluating new tools. It's a great channel for us to support our brand image with customer reviews.
François Brasseur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used the TrustRadius platform to increase visibility and advocacy for our products. TrustRadius has become an integral part of our strategy for promoting our offerings and leveraging the power of customer reviews. By encouraging our customers to leave reviews on TrustRadius, we can gather honest feedback about our product and showcase the positive experiences of our satisfied customers.TrustRadius significantly impacts our KPIs/goals. Firstly, it helps us increase our brand visibility and reach. When customers leave positive reviews on TrustRadius, it improves our product's overall rating and boosts our reputation within the marketplace. This attracts more potential customers to consider our product and increases our chances of acquiring new business. Secondly, TrustRadius contributes to a high customer retention rate and 95% satisfaction because we can encourage satisfied customers to share their positive experiences, reinforcing their trust in our offering and strengthening their loyalty.
  • TrustRadius has an exceptional CSM team that provides outstanding support and guidance throughout our journey.
  • The reach of TrustRadius is impressive, allowing us to tap into a vast audience of potential buyers and decision-makers.
  • TrustRadius has established a good reputation in the market as a trustworthy and reliable platform for authentic customer reviews, adding to the credibility of the reviews shared and further enhancing our brand's reputation when potential customers research us on TrustRadius.
  • Integrating TrustRadius with popular marketing automation tools would be a valuable addition.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Vendors allows us to source a number of reviews for our product. These reviews provide us with assets that our sales team can use when reaching out to potential customers, the TrustRadius for Vendors Quote finder allows us to find quotes that our reviewers have left us to show off to prospects.
  • TrustRadius for Vendors awards help us stand out in our industry
  • Sourcing Reviews
  • Widgets
  • More detailed reporting feature on the UI
TrustRadius for Vendors is a great platform to help our companies to build it's digital presence with trust and authority in our market. It allows us to feedback to other areas in our business based on our customers' feedback. Contact with our account managers ensures that we are maximising our usage of TrustRadius for Vendors.
Eleonora Grinenko | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors to generate customer reviews for several reasons, including getting customers' feedback, building customers' testimonials library, identifying prospects for case studies, and promoting our solution as an alternative to our competitors also listed on TrustRadius. We have been using TrustRadius for Vendors for several months and have generated about 13 customer reviews so far. Our product is complex and requires professional implementation. We are still figuring out the proper model for the interview generation campaigns. Unfortunately, our business unit has a startup mentality in a big corporation setup, and we do not have proper support for this product, such as a customer success team that can help us out with this project.
  • The ability to add your content, such as demos and promo videos
  • Intent data showcases the interest in our product category
  • Detailed reviews
  • To my understanding, some of the functionality features were suggested by the first vendor in the category, and sometimes the comparison with our product is not in our favor and affects the rating
  • Have the stats of campaign execution available in the portal
Well-suited for "mass-market" (with customers not limited by industries) solutions with a big customer base and/or customer success team in place.
Kati Sevier-Jacobson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors to drive customer reviews, gather new customer quotes, and identify potential advocates. One of our goals is to have customers not only be a reference but leave Tealium a review and have even used reviews to make improvements to our processes that have been mentioned. TrustRadius for Vendors makes it easy to drive reviews and get detailed information from customers on why they like using our products.
  • The Vendor portal is easy to use.
  • They are adding new features to improve and expand their offerings.
  • Their customer support is great!
  • Provide some type of view into what reviews are pending so we can track what is coming even if we cant see what it is or says.
TrustRadius for Vendors is great for driving reviews. While the form/questions might be longer than other sites, it gives you a better understanding of what your customers think and how they feel about your products.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Vendors for company/product exposure, leads, reviews and intent data. It lets us see, within a unique and popular channel, businesses who are researching our category and solutions. We then market to them via intent data. We also use TrustRadius for Vendors review campaigns for customers.
  • 6Sense-integrated intent data for display and Orchestration campaigns.
  • Automated review campaigns.
  • Badges and other recognition.
  • Some of the categories are too broad with hundreds of competitors.
TrustRadius for Vendors is well suited for quickly narrowing down a short list of solutions for vendor contact based on TrustMaps. It is less suited for direct feature comparisons for specific use cases.
July 07, 2023

A true partnership

Megan (Florida) Zolnierowicz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We began partnering with TrustRadius for Vendors last year as part of an ongoing initiative to build customer advocacy and trust. (We were in a situation where we have thousands of customers but had never launched any sort of coordinated review effort.) As part of this initiative, we began working with three of the biggest customer review sites - we purchased premium profile listings and regularly run review campaigns with all three. TrustRadius for Vendors is by far the easiest to work with and the most engaged/invested in our success. Rebecca is our CSM, and we never meet *just* to meet - she always has topics outlined ahead of time and is always looking out for us - bringing ideas and opportunities for us to better present our brand to both our customers and prospects. We also use intent data to fuel our 6sense campaigns and have seen very promising results. If you are looking to get started with customer reviews and aren't certain how I suggest partnering with TrustRadius for Vendors.
  • Dedicated CSM
  • Review campaigns
  • Intent Data
  • Ran into some challenges getting the review widget on our website
TrustRadius for Vendors is well-suited for software companies wanting to reach buyers during the initial research stage. One scenario where you may run into challenges would be generating reviews if your customers are very small businesses. A large portion of our customers are SMB and Mid-Market, but for the few VSB business reviews, TrustRadius for Vendors has been wonderful about working with us to verify the identity of our customers without LinkedIn or Business email addresses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the TrustRadius for Vendors platform to grow our brand recognition and amplify the voice of our customers. TrustRadius for Vendors has helped us grow our pool of customers that are willing to be ambassadors for us, increase traffic to our site, and reach a more engaged audience on LinkedIn. TrustRadius for Vendors has expanded the strengths of our customer marketing team and the value customer marketing brings to the business.
  • The intent data is extremely valuable
  • Sellers are armed with more enablement tools
  • Annual awards provide valuable proof points for potential customers
  • Making custom link generation available through the vendor portal
  • Enabling out-of-the-box reporting of the pros/cons of the review content
TrustRadius for Vendors is well suited for companies looking to grow their brand awareness and gather customer feedback, as well as for companies looking to arm their sellers with more enablement tools. I would also say that TrustRadius for Vendors is well suited for companies who are looking to expand their customer evidence and do not have the resources to build that customer evidence internally.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using TrustRadius for Vendors for many reasons, but the intent data has been super helpful. We've been creating audiences of people visiting our TrustRadius for Vendors profiles, then targeting them on LinkedIn with ads. This has been a really effective technique. A big focus of ours is higher quality leads, and the viewers that are reviewing our page definitely fit the bill.
  • The review incentive program has been super easy and effective. We've gotten so many more, high-quality leads from it.
  • The intent data has been really interesting and has helped guide some of our campaigns on other platforms.
  • We haven't deployed the quote widget yet but that was a huge reason behind our decision to join TrustRadius for Vendors. We are really excited to add it to our landing pages.
  • The custom questions feature has been AWESOME! Having the power to ask customers about areas we want to highlight or promote has been super useful in marketing materials.
  • I wish the intent audiences had the option to filter the audience more. I feel like it lacks in that field.
  • The vendor portal is between the legacy and new version, so I have trouble navigating and sometimes get logged out for no reason and can't sign back in.
TrustRadius for Vendors is amazing if you want to generate high-quality customer reviews for marketing materials. We have collected some awesome reviews that we get to use now on landing pages and it's added the most value to our premium subscription. I feel like TrustRadius' SEO might be lacking because when searching reviews, more often than not, it shows up behind their competition, like Capterra and G2.
Eric Wendt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We love working with TrustRadius. They help generate product reviews that prospect trust and consult during buying. We use the TrustRadius awards on landing pages and paid media to help build 3rd party trust among prospects.
  • Company Profile
  • Review Campaigns
  • Dedicated CSM
TrustRadius does a great job of generating reviews. We can request a custom landing page link, which they provide within a few hours. These custom landing pages can be embedded anywhere, creating a smooth process for customers to leave reviews. I wish it were easier to move up the TR rankings and improve your score.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using TrustRadius to help source feedback on our product from our end-user customers. We needed a platform where our customers could provide feedback on a non-biased, 3rd party research site. TrustRadius has allowed us to receive this feedback from our customers regularly, and we also enjoy how we can reward our customers with gift cards for their reviews.
  • Amazon gift card offerings
  • Ease of use
  • Scalability
  • Lack of multilingual review acceptance
  • Long-form reviews can limit the customer participation
TrustRadius is great if you're looking for a non-biased 3rd party site for your customers to share their feedback on your product. I like that TrustRadius offers anonymity to the reviewer as well. TrustRadius is less appropriate if you're looking to source peer reviews from customers whose dominant language isn't English. We're working on piloting multilingual review translation with them, but it isn't standardized quite yet.
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