TrustRadius for Vendors Reviews

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198 Ratings
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Score 8.8 out of 100

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Reviews (1-25 of 144)

Brandon Davis | TrustRadius Reviewer
January 31, 2020

TrustRadius Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

TrustRadius seems to be well suited for a variety of use cases, but it would really depend upon what you are looking to accomplish with your overall customer review site strategy.

If your focus is on generating enterprise-grade content, TrustRadius is well suited. However, if you're focused on enterprise leads, then you'll be hard-pressed. This is something that is true across this industry.

If you're primarily focused on the SMB markets, then the site is extremely well suited from both a content generation and leads identification perspective.

Overall, if you're looking to grow your awareness and presence while gaining invaluable third-party validations, TrustRadius is well suited.
Read Brandon Davis's full review
Julie Swenson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Well suited for organizing customer quotes/proof points by customer's hierarchy. Good tool for exporting quotes into emails for demand generation use. It is really helpful to have a great customer advocate to help support my program and give ideas to develop content and new assets.
I would like more out of demand gen tools/retargeting--it would be good to have AdRoll.
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Rachel Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

TrustRadius is well suited for large companies that are trying to manage and track the reviews that are being written about their products.

It's not as well suited for those that don't have the budget to invest in all the offerings. It may end up not allowing them to hit goals and still be spending money anyways.
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Stephanie Dowell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Great for collecting and publishing real customer reviews and feedback. Provides an easy way to get unbiased reviews on your website via the TrustQuotes for Web widget. Excellent way to influence prospects early in their buying journey. Best for companies with a steady stream of new customers who can leave reviews and who can easily identify/provide contact information for their customers.
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Zach Diamond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

TrustRadius is great for getting insight into a specific vertical of customers. For example, we work with a variety of nonprofits. With TrustRadius reviews, we can dial into specific types of nonprofits, say organizations that help with homelessness. We can then use those reviews to target potential customers that are homelessness organizations and gain their trust by showing positive reviews from similar nonprofits.
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Julia Shashkova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

We are highly satisfied with the platform. It's well recognized and has good reputation among users, our customers are always eager to share their quality opinion here. As the number of reviews grows, we started to notice that there are more and more visitors on our product page, coming from competitors' pages.

I can't imagine a scenario, where getting good content to leverage might be "less appropriate". Even the policy of TrustRadius to publish EVERY review is great - sometimes we get negative feedback, which is a really valuable source of information on where we can do better, and people who read those reviews can feel that this product is alive and is constantly improving.
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Michele Crockett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

TrustRadius is particularly useful when a company is competing against 3-4 other companies with similar offerings: Having great reviews that provide details about your product capabilities, as well as customer support and the sales cycle, is important.
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Meredith Lea Barber | TrustRadius Reviewer
January 10, 2020

Yes, Trust TrustRadius!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

We liked to put it on our Free Trial pages. It definitely got a lot of attention because we saw our conversions boost. We also used it on the product pages themselves. It didn't seem to do well on our landing pages for case studies, e-books, whitepapers, etc. But pages with the software details- it helped.
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Annie Hathaway | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

TrustRadius is something that I've had featured on websites in the past because it is a trusted source, and the stars look good at a glance to reinforce the brand. It's great for gaining reviews, but we use a different tool to conduct surveys of customers. TrustRadius is a tool used by multiple marketers on our team and is something I'd definitely recommend to colleagues outside the company.
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Jennifer Freedman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

TrustRadius is really great for gathering true insight into the customer uses cases and overall satisfaction with our platform vs. others. We are not using TrustRadius as a lead generation tool, but rather a tool which helps us move contracts through the sales funnel faster.
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Sonya Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you are looking for customer affirmation based on third-party reviews, this is a great place to do it. TrustRadius has a competitive offering that allows flexibility that some of the other review vendors do not provide. I also really appreciate that they are innovating and adding new solutions alongside their core product to offer more use cases to vendors. I would love to see more lead generation ideas come from TrustRadius and products that directly relate to how we can meet bottom of funnel buyers when/where they are looking for information.
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Pras Chatterjee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It's well suited for an organization that has the flexibility to structure their product offerings around the ability to solicit reviews from end users. Many organizations have restrictions (rightfully so) on handing over customer emails, and also against "spamming" their customer base for reviews. However if your organization has the ability to be creative in getting reviews (the primary requirement for TrustRadius) it is well suited.
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Cache Walker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

TrustRadius is well suited for driving super valuable content. I see there being a time when someone can lean on the review left on TR instead of having to go out and interview their customers and generate a case study that only sits on their site. I love the ability to take one review and turn it into many pieces of content, this allows you to do more with every bit of feedback you get. I think the only place the offerings can do more is to spread influence and awareness, sometimes stakeholders know nothing of TrustRadius and we have to start from scratch in explaining the value, or they are familiar with other vendors and lean in that direction initially.
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Lauren Triance-Haldane | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

The more customers you have, the more you'll get out of a partnership with TrustRadius. While our review campaigns usually generate good results, we're fairly limited in the number of campaigns we can run throughout the year because we risk exhausting our customer database. We're always trying to keep customer experience top of mind so there's only so many times we're willing to reach out to our community and ask them to review us. I believe that companies with a very large customer base would be able to do more segmentation and strategic planning around when to run campaigns to certain audiences.
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Colleen Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

The product is great for collecting, publishing and managing online reviews and for leveraging content. I wish we had more time and resources to really maximize all that the tool has to offer but at this time. I think I am only touching the surface of its capabilities.
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Victor van der Vring | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Well suited for:
  • Companies who can benefit from more online social proof and public customer experiences. Third-party proof via customer reviews has a considerable higher "Trust"-rate. This can be way more powerful than internal marketing efforts so it's an easy business case.
  • Customer experience driven organizations with dedicated people. The TrustRadius platform can help you grow your business and also provide insights in customer experiences and comparisons which can be used to improve on.
Less appropriate for companies who do not have focus or dedication for customer feedback and experience. If you are not willing to invest or act on customer reviews and insights this might not be the platform for you.
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David Cardiel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If used correctly, TrustRadius is a strong contributor to a robust demand gen strategy, specifically on the customer marketing side. Quotes, testimonials and sourcing speakers are all ingredients to a successful demand gen campaign and TrustRadius serves that up to us.
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Shannon Cardwell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is well suited for companies who:
  1. Want to influence the buying cycle
  2. Want to capture mind share
  3. Want to increase their relevancy in a given market
  4. Want to arm their business with competitive intelligence
  5. Want to enhance their marketing with real world proof points
Read Shannon Cardwell's full review

About TrustRadius for Vendors

TrustRadius aims to change the way B2B technology is bought and sold.

Each month, 300,000 technology buyers use the verified and vetted reviews on TrustRadius.com to make informed purchasing decisions. An additional 1 million buyers per month read TrustRadius review content in other venues, including review syndication feeds.

TrustRadius also has a set of vendor offerings aimed to help technology companies harness the authentic voice of their customers and leverage that content in their own channels. The Review Acceleration Program helps vendors build a library of trusted content by getting their users on the record efficiently and at scale. TrustQuotes products enable vendors to syndicate that content on their website and in Salesforce. Benefits include improved conversion, accelerated deal cycles and higher close rates.
Categories:  TrustRadius Offerings

TrustRadius for Vendors Features

Has featureEfficiently scale customer reviews with the Review Acceleration Program.
Has featureCurate, tag and share the best review content in the TrustQuotes Library.
Has featureSyndicate curated review content in customizable widgets on website and landing pages with TrustQuotes for Web.
Has featurePush approved review content into Salesforce and dynamically suggest the right quotes to sales reps with TrustQuotes for Salesforce.
Has featureDrive demand and enable sales with custom TrustReports based on end-user feedback.
Has featureEnhance presence on TrustRadius.com with a premium TrustProfile that features videos, downloads and custom CTAs.

TrustRadius for Vendors Screenshots

TrustRadius for Vendors Video

Watch TrustRadius drives results for our vendors

TrustRadius for Vendors Integrations

TrustRadius for Vendors Competitors

TechValidate, Gartner Peer Insights, G2Crowd, IT Central Station

Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

TrustRadius for Vendors Support Options

 Free VersionPaid Version
Phone
Email
Social Media
Customer Success Manager

TrustRadius for Vendors Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No