TrustRadius for Vendors Reviews

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198 Ratings
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Score 8.8 out of 100

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Reviews (1-25 of 123)

Brandon Davis | TrustRadius Reviewer
January 31, 2020

TrustRadius Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Review Quality

The content generated from TrustRadius is industry-leading. The ability to partner on developing survey questions to ensure reviewers are provided an opportunity to provide relevant feedback to their industry and roles is great. In general, the content generated is enterprise-grade and relevant to our buyers.
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Julie Swenson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Review Quality

Customers are able to provide public reviews and opt-in for reference follow-up. We were also able to customize some of our questions allowing us to drill down topics that we want to know more about.
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Rachel Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Review Quality

It drives reviews that are very custom to the products we offer. The custom questions options allow us to not only ask specific questions but to also use our own messaging and language in the questions, which gives customers more consistency across their engagement with us.
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Stephanie Dowell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Review Quality

TrustRadius has provided great review content that we utilize in our marketing materials (website, emails) and content we can direct prospects to. It provides the prospects real-life feedback --- and a lot of it -- that they can trust. It also lets prospects focus in on reviews for their specific verticals and many times addresses their specific issues.
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Julia Shashkova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Review Quality

We, as users, always have an opinion on things, but putting it "on paper" might be more difficult than expected, that's why we are so happy with how the review process is tailored on TrustRadius. TrustRadius is guiding users on each step by asking the right questions and providing some tips. As the result, we are getting super detailed reviews with content perfectly suited for our needs.
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Michele Crockett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Review Quality

The quality of content that TrustRadius collects from our customers is phenomenal: It is typically detailed and is clearly unbiased. We learn from our customers through TrustRadius in ways that we haven't been able to directly. Our customers tend to tell it like it is on TrustRadius, which increases our credibility when we make claims backed by content from TrustRadius. We also apply what we've learned from TrustRadius reviews to our product development, support, and sales processes.
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Nicolas Szenberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Review Quality

The quality is great. This is the first review content platform I've used so I have nothing to compare it to but I am really impressed with how detailed the stories are and how TrustRadius was able to help us be strategic in picking the right questions to ask customers.
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Kendall Matthews | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Review Quality

Overall, the review content that TrustRadius has collected from our clients is detailed and specific. Occasionally, I do see reviews that don't provide much insight into the client's experience, but those don't happen very often. I like the questions that TrustRadius asks and think that it provides a good overview for prospects when they check out our reviews.
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Annie Hathaway | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Review Quality

The reviews have been really great. However, our challenge is getting more of our customers to write a review. We know our customers are happy, but they are also busy and may not be focused on providing reviews of every tool in their stack. Including a recommendation to leave a TrustRadius review in a customer email is a helpful way to gain more reviews.
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Jennifer Freedman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Review Quality

The quality of the reviews has been quite good. We also included custom questions to provide specific insight into the buying process and our product to provide additional feedback to both our product marketing and sales teams. The majority of the feedback has been consistent and has helped us to build use cases to address those needs.
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Sonya Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Review Quality

TrustRadius reviews are of high quality. The platform encourages customers to leave well thought out answers as well as provides good examples for people who may need some help in filling out the review. The questions are well positioned and logically lead the buyer to share their personal experience and direct results.
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Pras Chatterjee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Review Quality

I especially love the custom questions because they help highlight our strengths and weaknesses. Generic questions that other vendors implore us to use I believe are a disservice to the product review process. TrustRadius allows us to use both their recommended questions as well as our suggested questions to highlight better the product capabilities and weaknesses.
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Cache Walker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Review Quality

The base content is incredibly valuable but then when you add to it the customized questions then stakeholders within the organization have their eyes light up. It really helps us not only capture the pulse of our customers but to learn and hear what the have to say on key initiatives. The way the review process is structured also gets the customers to tell their best story and provide the real valuable nuggets of information.
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Lauren Triance-Haldane | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Review Quality

TrustRadius reviews are typically longer and more thoughtful than I've seen on other review sites. I also like the ability to design custom questions; this helps keep the customer feedback focused on topics that matter to buyers.
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Victor van der Vring | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Review Quality

So far the quality of the content has been good. It has provided us with insights in our product and service levels and has also been used to improve the odd situation at customers who should have had a better experience to start with that shared possible improvements in the review and were also open to follow up on that experience directly.
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Shannon Cardwell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Review Quality

TrustRadius has gathered very insightful information from our customers around their specific use cases, which can be extremely valuable for our internal teams. In addition, they have gathered the cons experienced by our customers, which is used by our product development teams to continue improving upon, thus creating a better experience for end users.
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About TrustRadius for Vendors

TrustRadius aims to change the way B2B technology is bought and sold.

Each month, 300,000 technology buyers use the verified and vetted reviews on TrustRadius.com to make informed purchasing decisions. An additional 1 million buyers per month read TrustRadius review content in other venues, including review syndication feeds.

TrustRadius also has a set of vendor offerings aimed to help technology companies harness the authentic voice of their customers and leverage that content in their own channels. The Review Acceleration Program helps vendors build a library of trusted content by getting their users on the record efficiently and at scale. TrustQuotes products enable vendors to syndicate that content on their website and in Salesforce. Benefits include improved conversion, accelerated deal cycles and higher close rates.
Categories:  TrustRadius Offerings

TrustRadius for Vendors Features

Has featureEfficiently scale customer reviews with the Review Acceleration Program.
Has featureCurate, tag and share the best review content in the TrustQuotes Library.
Has featureSyndicate curated review content in customizable widgets on website and landing pages with TrustQuotes for Web.
Has featurePush approved review content into Salesforce and dynamically suggest the right quotes to sales reps with TrustQuotes for Salesforce.
Has featureDrive demand and enable sales with custom TrustReports based on end-user feedback.
Has featureEnhance presence on TrustRadius.com with a premium TrustProfile that features videos, downloads and custom CTAs.

TrustRadius for Vendors Screenshots

TrustRadius for Vendors Video

Watch TrustRadius drives results for our vendors

TrustRadius for Vendors Integrations

TrustRadius for Vendors Competitors

TechValidate, Gartner Peer Insights, G2Crowd, IT Central Station

Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

TrustRadius for Vendors Support Options

 Free VersionPaid Version
Phone
Email
Social Media
Customer Success Manager

TrustRadius for Vendors Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No