Trustwave MDR

Trustwave MDR

About TrustRadius Scoring
Score 8.5 out of 100
Trustwave Managed Detection and Response

Overview

What is Trustwave MDR?

Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service. Trustwave experts identify, investigate, and eliminate cyber threats, mitigating risk to the user's business, leveraging existing security tools and infrastructure to maximize the user's returns on...
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Recent Reviews

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Pricing

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What is Trustwave MDR?

Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service. Trustwave experts identify, investigate, and eliminate cyber threats, mitigating risk to the user's business, leveraging existing security tools and infrastructure to maximize the user's returns on their…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Trustwave MDR?

Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service. Trustwave experts identify, investigate, and eliminate cyber threats, mitigating risk to the user's business, leveraging existing security tools and infrastructure to maximize the user's returns on their investments.

Trustwave MDR Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (11)

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
With access to the cloud-based Trustwave platform, we are able to see all of our threat alerts triaged by severity, making it easier to zero in on and respond to incidents that could compromise our servers and network devices. It identifies identification and access control problems, configuration mistakes, missing patches and other issues that can create escalation-of-privilege or denial-of-service attacks. The dashboard and reports made it easy to view and understand a vulnerabilities, risk and threats across our various database types
  • We are now in a better position to address database vulnerabilities, configuration issues, weak passwords and ptach issues
  • Standardized reporting and remediation requirements and processes for all databases
  • Offers access to real-time data we need to remediate and re-test our IT environments
  • Conducts company-wide scans across tens of thousands of databases
  • The long process to implement security compliance monitoring consistently across a multiple database platforms
The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
Gray Nathan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Trustwave LAN mostly on our Limited Area Network (LAN) but the usage extends to bots, email and web security. I have used the blacklist/whitelist support feature for restriction and allowance to sensitive bots' data. I've also used other Trustwave granular controls in content filtering. My team and I also frequently logs in to the Trustkeeper Portal to view log events and reports.
  • The NGFW device integrates with several software
  • It's easy to tune and update security policies at any moment.
  • Good monitoring and management
  • Displays security events in a clustered display which makes it unappealing
  • It's a complex process to deploy the firewalls in a virtual environment
Trustwave firewall is a nice way to provide and maintain a secure connection between your Managed NGFW Device(s) and their platform for overall efficient security. The software comes with adequate documentation that outlines clearly your duties and theirs and I constantly remind my team to read through; prevents several conflicts. Trustwave also conducts frequent updates so you're confident while the software handles the most sensitive of data.
Luke Kuhlow | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Trustwave Firewall has provided managed security and monitoring for our organization for the last 5-10 years. We have used their products for our main set of external intrusion and detection systems for longer than I've been with the company. So far their suite of products coupled with their support has kept us coming back to the company each time we re-evaluate firewall security.
  • Manages and monitors traffic to provide security
  • Reports in timely manner on all incidents
  • Web portal access to review reports and suggestions
  • Support can be somewhat stale feeling and frustrating.
  • Coordination attempts for integration/troubleshooting with other vendors is tricky.
  • Do you research on brand/model of firewalls
Self addressing incident response is a key factor with their service. Providing managed firewalls with reports generated for all incidents saves precious time for techs who can be positioned to help mitigate or resolve issues instead of reporting on root cause analysis to board members. The proactive timely response to incidents provides peace of mind that the firewall is doing its job.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
It is currently being used at a remote location exclusively for backups.
It is reliable and resistant, since where it is only communication equipment is active all the time, therefore there is no permanent cooling. The other devices are only activated at the time of backup.
  • It is very reliable in environments without permanent refrigeration.
  • The rules that it handles are static, but it has some mechanisms for detecting instruments, which for the current users are very good.
  • It maintains VPNs in a stable way and its configuration is similar and compatible with other brands.
  • There is no option to include rules type functions, which would be very useful to save configuration time.
  • The support is not as helpful as I would like, nor its documentation.
  • A friendly graphical interface would be very well accepted.
Currently, it has been updated and is now called Trustwave Managed UTM service, which shows that the company listens to its customers since they added many features recommended by users.

Certainly, this older version is no longer recommended for any scenario where it must be connected to the internet.
March 21, 2018

Trustwave SIEM Review

Score 4 out of 10
Vetted Review
Verified User
We use the Trustwave SIEM across our entire organization. It is used by the Information Technology department to help maintain our PCI compliance and provide reporting on our POS environment.
  • Reporting
  • Easy access to the information in the Trustwave SIEM
  • Ease of install of the endpoint client
  • Trustkeeper portal can be slow
  • Trustwave sales and support are lacking
  • The endpoint client is a little large in size
Trustwave SIEM is a good tool for our POS/PCI environment.

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