Overview
What is TSD Rental?
TSD Rental in North Andover offers their online fleet management platform for companies offering car rentals and loaners touting increased control and reduced risk in managing cars.
Pricing
What is TSD Rental?
TSD Rental in North Andover offers their online fleet management platform for companies offering car rentals and loaners touting increased control and reduced risk in managing cars.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is TSD Rental?
TSD Rental Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
TSD Rental has become an invaluable tool for businesses looking to manage their vehicle fleets efficiently. The platform's in-built fleet management system has proved to be extremely helpful in tracking fleets across multiple locations, as well as saving custom-built queries to answer complex questions during audit times and other instances. According to user feedback, this feature has helped businesses save time and resources that would have otherwise been spent running manual reports.
With TSD, users can keep track of loaner vehicles, forecast rental usage, and manage inventory with ease. Additionally, users can automate several processes like setting a vehicle on hold after a rental for cleaning or recalls and calculating gas charges if the car is returned with less gas than initially provided. This automation has helped streamline operations and allowed users to focus on more critical tasks that drive their day-to-day business activities.
Finally, TSD Rental is a more capable product than its competitors, allowing users to onboard customers quickly within five minutes or less. Overall, TSD's diverse set of features provides solutions for various challenges related to managing vehicle fleets effectively.
Ease of use: Several reviewers have applauded TSD Rental for its ease of use, stating that the software allows anyone from any department to quickly acquaint themselves with the system and retrieve information about vehicles in the fleet. They appreciate how simple it is to enter customer information and create reservations, which saves them time when checking in or out customers. One user thought that the formatting was excellent, making the software very easy to navigate once they learned how to use it.
Reliability: Many users have praised TSD Rental's reliability and organization for fleet management and vehicle rental. They find it an excellent way to keep track of everything they need to know about their rental fleet, including availability, rental dates, overdue rentals, gas tracking, mileage tracking and unit swapping or exchanging options.
Rental calendar: A few reviewers mentioned that they appreciated the rental calendar feature in TSD Rental. The calendar shows all rental vehicles in a picture format highlighting overdue rentals while displaying when each car goes on rent and comes back from rent. This feature makes it easier for managers to visually see available cars at a glance and ensure proper scheduling without having to go through a long list of names or numbers.
Latency Issue: Users experience latency every day at 8:30am ET, causing issues during the busiest time of the day. Several reviewers have reported that this issue makes it impossible to use the program and causes a significant amount of frustration.
Freezing/Outdated Information: The program frequently freezes up and changes outdated information on its own, leading to two different customers being in the same loaner at the same time. Many users have expressed concern about this problem and how it can affect customer satisfaction.
Slow and Inefficient: The program is extremely slow and inefficient in many ways. Numerous reviewers have mentioned that it takes too much time to research or do anything, making their work more difficult than necessary.