IBM Turbonomic Support Reviews & Ratings 2024

Name: IBM Turbonomic Product Tour | Turbonomic Differentiation
Uploaded: 2023-06-19T18:20:51.000Z
Duration: 2 min 21 s
Description: IBM Turbonomic Differentiation

Starting at $3,333 per month per installation

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Overview

What is IBM Turbonomic?

Recent Reviews

Manage, monitor and optimize your cloud servers with IBM Turbonomic.

9 out of 10

April 08, 2024

IBM Turbonomic is a multi-function software solution which helps us scale our business, deploy servers on the cloud, automate manual and …

Very useful cloud management tool that helps you monitor and scale your servers.

9 out of 10

April 08, 2024

Incentivized

IBM Turbonomic is a very important tool for our organisation as it handles our multiple cloud setups, ensuring we don't have any problem …

Easily manage your virtual machines and kubernetes and reduce overall cost

9 out of 10

March 31, 2024

Incentivized

Useful Cloud Management tool

7 out of 10

March 30, 2024

Incentivized

We use IBM Turbonomic to manage and monitor our cloud resources across our global cloud deployment. It helps us optimize our compute …

My experience with IBM Turbonomic

8 out of 10

March 20, 2024

My use of the IBM Turbonomic is directioning for a development product and service that will be sell by my company.

IBM Turbonomic will give your institution that extra boost you never new existed

8 out of 10

March 20, 2024

Incentivized

We use IBM Turbonomic to optimize our operations and IT infrastructure's performance and reliability. It has helped us identify and …

Automation , resource management and performance management

8 out of 10

February 06, 2024

Incentivized

We use IBM Turbonomic , across a number of sites with in access of 2000 VM's , this allows us to manage our applications to get the very …

Optimum performance with cloud workloads, Turbonomic executes all actions to maintain control.

10 out of 10

December 17, 2023

Incentivized

We can count on this excellent tool to monitor the performance of what is being done in the organization in the cloud. The product acts …

Save time and money needed with this excellent tool, for better economic fluidity.

10 out of 10

December 14, 2023

Incentivized

Cloud management is guaranteed with this tool. IBM Turbonomic delivers efficient performance with each application in service while …

Good experience

10 out of 10

November 08, 2023

Incentivized

solving for too much time spent by folks in cloud economics building business cases and implementing recommendations. We're able to …

Cloud pricing and performance can be optimized in real time.

8 out of 10

November 06, 2023

Turbonomic has helped us a lot with managng the computers in our data centre. Also everyone in the company uses it to get more done and …

Optimize your cloud costs and performance on the fly

10 out of 10

September 27, 2023

Incentivized

We use IBM Turbonomic to optimize our costs for the cloud. While the cloud is great for business, often it leads to a waste of resources. …

Turbonomic, an IBM Company, solution for IT optimization

10 out of 10

June 26, 2023

IBM Turbonomic as an invaluable educational and assessment platform. It serves as a comprehensive solution for conducting labs,

An excellent means to manage resources for our virtual setup.

9 out of 10

May 26, 2023

I appreciate how IBM Turbonomic has organised our resources and spread to best suit our needs and preferences in order to increase …

Tool of excellence for the administration of resources in the cloud or any backup source.

10 out of 10

March 20, 2023

Incentivized

We use this great tool in the organization to maintain the total performance of applications and installations in optimal conditions, …

Read all reviews

How IBM Turbonomic Differs From Its Competitors

Application Development & Performance

IBM Turbonomic monitors our servers and VMs 24/7 and makes sure that all the servers are up and running. So it did help us achieve faster time to market for new services and products.

Staff Productivity and Collaboration

With IBM Turbonomic, our IT staff can observe the performance of all our servers and VMs in one place so they don't need to manually connect to each server which would waste a lot of time.

Efficiency

Since we can now monitor all our servers and VMs from one place, we can easily see if any server or VM is not being used and can discard them which reduces our cloud spend.

Application Development & Performance

Yes, as mentioned above. We get notified instantly by IBM Turbonomic as one of our server goes down and so we can start fixing it immediately and stop it from affecting our customers.

Incentivized

Staff Productivity and Collaboration

Yes, as before a few of us had to constantly monitor our servers for any issues but now with IBM Turbonomic, we can focus our work so it did increase our productivity.

Incentivized

Efficiency

In terms of hardware costs or cloud spend, we did not save much but it did help us retain our customers and stop us from making a loss.

Incentivized

Application Development & Performance

Earlier if we had an issue in our system, we weren't notified and it took quite a while to fix it. But now since IBM Turbonomic monitors our system in real time and alerts us instantly, we can fix the issue almost immediately which saves both time and money.

Incentivized

Staff Productivity and Collaboration

Before we moved to IBM Turbonomic, we had to spend a lot of time to integrate our system with 3rd party programs but since we started using IBM Turbonomic, the integration process has become a lot more simpler. So now our IT staff has become more productive as they don't need to waste their time …

Incentivized

Efficiency

IBM Turbonomic has helped us reduce our overall cost by almost thirty percent. As now we can manage our virtual machine and kubernetes with turbonomic, so if any virtual machine or kubernetes is free and not being used, we can easily close it which helps us cut cost.

Incentivized

Application Development & Performance

Yes, we've been able to allocate our resources better to develop applications than to manage infrastructure. As with any AI/ML project, we conduct several experiments and build models which have to be back tested against large datasets. Managing infrastructure took over 50% of the projects time. …

Incentivized

Staff Productivity and Collaboration

We've combined our application and operations team as one DevOps team and it has helped us reduce costs, specially in high cost locations. We are spending less time managing infrastructure and have been able to experiment better specially during initial data modelling and engineering phase where …

Incentivized

Efficiency

We've reduced our cloud spend by over 25% and review our costs monthly at a senior level. We've been able to setup rules to automate the release or underutilized resources and build management reports to review usage.

Incentivized

Application Development & Performance

Yes, it has helped us with faster time to market via optimizing our resources and operations so that we can concentrate on the mission critical applications and performances.

Incentivized

Staff Productivity and Collaboration

Yes, with a better understanding and optimized operations, our IT staff have the time to focus on more projects without having to worry too much.

Incentivized

Efficiency

Yes, we were able to cut down on infrastructure purchases by optimizing and utilizing what we have existing.

Incentivized

Application Development & Performance

I would say the most notable thing is we have less instances where have to do in depth investigations in to application performance issues. This free's up the team to work on new projects and delivering new applications. The automation features are reliable and we trust them to help us manage our …

Incentivized

Staff Productivity and Collaboration

Yes the automation is highly trusted by our engineering team , and has freed them to work on new projects , instead of always being tied up on long and challenging troubleshooting investigations. Happier engineers , happier end users , and in turn happier managers and directors.

Incentivized

Efficiency

We save time and resources , so yes we have saved on hardware costs as before if we had a application issues , we would just throw more infrastructructure at a issue or more servers or more ram etc. But we have now insights and recommendations of what the route cause is and makes the recommended …

Incentivized

Cost Savings

We have saved on not wasting resources or setups where we have too many servers running , also we use this to sip and spin down servers on demand for payloads that are for DEV or UAT

So overall we have made cost savings as or current platforms run better for longer , the old way would just spin up …

Incentivized

Customer Experience

We have less outages and less issues with clusters running out of resources , we have confidence of what our servers are doing and if they need more resources.

So from a IT perspective less end user complains , better use of of our IT staff resources as they anot constantly putting out fires.

Incentivized

Application Development & Performance

Its search and analysis engine in high volume and flow work environments shows significant performance in results based on metrics of storage capacity and CPU and includes a bug search engine to monitor the overall performance of the entire company without directly affecting departmental work with …

Incentivized

Staff Productivity and Collaboration

Our work infrastructure was at risk for some years, and there was no software to help integrate monitoring and security tools as Turbonomic does; the IT team can involve different parameters to comply with technological and informational development in all enterprise environments that can handle …

Incentivized

Efficiency

The control of expenses in purchasing infrastructure is impressive, and also in more capacity in hybrid cloud environments; Turbonomic is software very capable of meeting the performance of infrastructure and cloud, I do not handle the financial numbers of the company's budget and expenses, but I …

Incentivized

Application Development & Performance

If you've managed to drive the overall growth of the entire work environment with IBM technology from Turbonomic, of course it's also integrated with other IBM software already in place; it all helps when business processes need to be generally in a 60% manual, now with IBM Turbonomic, we know …

Incentivized

Staff Productivity and Collaboration

The workload on the IT team is reduced by around 80% in cases of hybrid work infrastructure for our cloud environment, and in our teams, visualizing existing resources is also another important factor of this software and I consider that for the IT team is some of the best software they are using …

Incentivized

Efficiency

I am not in charge of the financial expenses in the cloud, infrastructure, or in any other aspect of the acquisition of software for the work in the departments, but according to the satisfaction of the IT team, if the expenses have been reduced, but I do not handle the numbers exact details of …

Incentivized

Application Development & Performance

implementing automated recommendations for raising or lowering compute, storage EBS, EKS, RDS
Turbonomics rightsizing lets app developers do more development rather than playing guessing games - which contribute to compute waste and the wrong size slows down agile development
Turbo can do more …

Incentivized

Application Development & Performance

Our staff has been able to manage our day to day operation with ease thanks to the application resource management.

And the fact that we have been successful time and time again is making us very content. Also the integrated capacty reporting functions also helped us fine tune our apps and cut …

Staff Productivity and Collaboration

There are times when it's hard to find performance issues. IBM Turbonomic makes it simple to see records of work. As a result, the application and infrastructure teams can work together more easily because they have a more complete picture of the IT environment. Also the IT team doesn't have to …

Efficiency

Automated platform corrective methods prevent and fix issues before they cause damage. This ensures that applications are available and run well without costly additional infrastructure and increasing productivity. Thus, we could begin a huge project and application deployment that had been …

Application Development & Performance

You can easily transition from development to deployment, and have a faster time to market.

Incentivized

Staff Productivity and Collaboration

Yes, it has helped achieve what could not be done as efficiently with even the most experienced IT team.

Incentivized

Efficiency

We have reduced our overall cloud costs by 45%. We also have been able to efficiently plan for spikes and growth.

Incentivized

Application Development & Performance

IBM Turbonomic has been instrumental in driving remarkable improvements in the performance and availability of our business-critical applications. By intelligently optimizing resource allocations based on workload demands, Turbonomic ensures that the right resources are allocated to meet …

Staff Productivity and Collaboration

By providing a single, unified view of the IT environment, automated resource allocation and actionable insights and recommendations, IBM Turbonomic enables application and infrastructure teams to work together more effectively and efficiently, leading to improved collaboration and productivity, …

Efficiency

By dynamically allocating resources based on the needs of each workload, IBM Turbonomic reduces resource wastage and improves resource utilization, which in turn can result in a significant reduction in cloud spend. The platform provides automated remediation actions that can prevent and resolve …

Application Development & Performance

Error detection, forecasting and resource management is done very well by this tool which in turn results into highly efficient output.

Efficiency

Yes, positive returns on purchase anf acquisition cost has been observed due to reduction in cost of total output.

Application Development & Performance

This interface allows the regulated automation of operations for the distribution of IT services where necessary and desired by the programs. This streamlines the functioning of the whole integrated solution in timely manner, with optimal utilization of resources.

Staff Productivity and Collaboration

IBM Turbonomic is a collection of tools that enhance group efforts in the IT team and help us to administer our industry's IT assets wisely. It increases productivity and aids the IT staff make better decisions.

Efficiency

IBM Turbonomic has helped us save money on our IT infrastructure. It gave us an excellent notion of where we should actually spend and where we should drastically cut. The automated system can keep of all resource activities, provides trustworthy data, and gives us with a high-level perspective of …

Application Development & Performance

IBM Turbonomic has had a significant impact on app performance by speeding up work and providing a simple option for our team. It's a nice feature for our business, and we're pleased with the results thus far.

Incentivized

Staff Productivity and Collaboration

IBM Turbonomic has proven to be an excellent productivity tool for our team. It has significantly improved work management. It is driven by AI technology and provides a wide range of integration options to choose from and optimize.

Incentivized

Efficiency

IBM Turbonomic has reduced the overall cost of our IT infrastructure. It offered us a good idea of where to spend money and where to cut back. The automated system monitors all resource workflows, generates reliable analysis, and provides us with an overview of our system flow.

Incentivized

Application Development & Performance

Indeed IBM Turbonomic has enabled our organization to achieve faster time to market. The AI powered insights provided by the application has greatly supported us to make instant decisions which has provided a good return to us. The product is very smooth and can handle a big workload at once. It …

Incentivized

Staff Productivity and Collaboration

Yes. Our own IT Team performances has gone up since they are working on very accurate insights provided by IBM Turbonomic. They are very confident to execute specific actions as the information is on point. As a user, I see the performance of IBM Turbonomic on a weekly basis and it is very clear …

Incentivized

Efficiency

I am aware that the Infrastructure costs and data centre refresh costs has gone down from significant amounts. But I am unable to provide exact numbers as I do not have access to such information. But the decision to continue using IBM Turbonomic was made due to these cost savings as a one reason …

Incentivized

Application Development & Performance

For sure, In a large scale and very complex applications management requires another vertical of the application resource management in todays IT worlds. Crossing the chasm with IBM Turbonomic accelerate the sustainable business of the complex Enterprise. Day to day operations, application and …

Incentivized

Staff Productivity and Collaboration

Different mindset and Information Technology approach of the infrastructure teams and application developer teams are totally different. IBM Turbonomic brings together of that teams to use better application resources for the right application performance management. Infrastructure up and …

Incentivized

Efficiency

continuous monitoring of the public cloud workloads and the resources utilization make possible to produce detailed utilization and optimization report for the public cloud observer. Hidden costs and right public cloud resources for the right applications minimize public cloud usage in a fast way. …

Incentivized

Application Development & Performance

IBM Turbonomic has provided combined visibility into the applications for its performance or availability (specially business critical apps) and the dependent infrastructure, however still there are areas of improvement such as advance correlation among infra and apps (specially network components …

Incentivized

Staff Productivity and Collaboration

Monitoring and Support staff has been benefited the most after the Application Deveopers since now they have visibility into the performance of their apps quickly with root cause findings. However impact on the larger staff such as management, infras support team is not that great due to the fact …

Incentivized

Efficiency

IBM Turbonomic has reduced the following -

1. Cost on Infrastructure.
2. Cost on Databases.
3. Cost on Operating Systems.
4. Cost on Maintaining Infra, Database, storage, backup etc.

Before cloud version and other products we had a bad experience with expanding database as the monitoring scope …

Incentivized

Application Development & Performance

Ofcourse, IBM Turbonomic has not only provided visibility into the Application Performance or their availability but also insights about related databases, servers, micro services, 3rd party dependent nodes etc. Due to its unified dashboard and events correlation capability our support teams are …

Incentivized

Staff Productivity and Collaboration

Unifying Infrastructure and Applications team is still a challenge for many IT organizations and Business Companies due to the fact that both the teams have different goals. However the gap of visibility between application and infrastrcuture fault has been reduced to some extent as IBM Turbonomic …

Incentivized

Efficiency

If I talk about in terms of Dollars then there is no major difference because even when we have now less dependency on physical DC or their infrastructure but still we need skilled resources to manage the applications, like architects, developers and admins. But the headache we had previously to …

Incentivized

Application Development & Performance

Yes, it has an impact on application development because it helps to avoid over-interaction with service calls that you already know are troubled with peaks of demand. Also, it helps to demonstrate that many of the problems are bad database design with poor indexes. Because all the infrastructure …

Incentivized

Staff Productivity and Collaboration

The complexity of the applications that use several resources like distinct databases and API calls to external servers does impossible the task of manual research of the cause of problems. The IT staff needs an Application Monitoring like IBM Turbonomic to respond to what is happening when the …

Incentivized

Efficiency

You need to justify the purchase of infrastructure in the Cloud on Premises based on data and statistics. The traditional approach is just to increase the memory size of the servers until the performance problem disappears. But the situation could reach a point where more physical resources are …

Incentivized

Application Development & Performance

Turbonomic has improved application performance for the business and all users/customers. Turbonomic keeps us running at optimal performance which allows us to better serve our end-users in the company; which then better serves our customers. Turbonomic helps limit the slowness that can be …

Incentivized

Staff Productivity and Collaboration

IT staff productivity has been increased. The ability of Turbonomic making changes on it's own improved the response time to an issue (especially after hours). This allows IT staff to focus on other items/projects. Many times we see items after they have already been fixed. We can see what changes …

Incentivized

Application Development & Performance

IBM Turbonomic Application Resource Management continuously analyzes applications resources utilization. Where we are able to gain full automated actions to ensure applications get what they need to perform while adhering to our business policies.

Incentivized

Staff Productivity and Collaboration

Yes by automatically managing resources based on real-time demand to drive continuous performance and enables our applications and infrastructure teams to shift their priorities to deliver a better experience for our end users.

Incentivized

Efficiency

Yes by uniting applications and infrastructure teams where we gain a common understanding of how infrastructure impacts performance and bridge the gap between application and infrastructure teams.

Incentivized

Application Development & Performance

Having the vital apps registering high performance is of much importance to us, and so with IBM Turbonomic we can properly identify faulty machines from the monitor and fix the issues (saves us some good money on deployments in the long run). It has provided us with critical insights on resource …

Incentivized

Staff Productivity and Collaboration

Our IT staff productivity has improved and by really great margins. This has been through the automation of processes and automatic performance analyses. We on the other hand just work on fixing faulty deployments and pick insights from performance reports. IBM Turbonomic fills the gap between …

Incentivized

Efficiency

As I have mentioned before we are saving a good amount of money from cloud expenses and virtual infrastructure costs. It's even more economical since we were using the IBM cloud suite already. By factoring out all possible server management issues, we cut down the average costs per server by good …

Incentivized

Application Development & Performance

making well-driven decisions. increases the IT productivity. better enrich and better performance.

Incentivized

Efficiency

improve applications performance and ensure that applications get the resoruces they need to perform. unite applications.

Incentivized

Cost Savings

our group never found this tool useful. The interface as not intuitive.

Incentivized

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features

Cloud Management Security (6)
8.0
80%
Automation and Orchestration (6)
7.9
79%
Cloud Management Performance Monitoring (6)
7.9
79%
Cost Management (6)
7.8
78%

Reviewer Pros & Cons

View all pros & cons

Enhance your server performance and monitor them 24/7.
Does not have good support. Had to wait more than 2 days to response to my query.

Verified User

Advisor in Marketing

Computer Software Company, 201-500 employees

Can handle multiple cloud servers and devices in your organization without any problem.
Had some issues when used with IBM cloud.

Delia Heaney

Analyst

Trinetix (Computer Software, 501-1000 employees)

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Pricing

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IBM® Turbonomic Cloud Optimization Essentials

$3,333

Cloud

per month per installation

IBM® Turbonomic Hybrid Standard (Software)

Varies - Request a Quote

On Premise

per month Advanced hybrid cloud optimization capabilities for customers with 200 managed virtual servers (MVS) or more

IBM® Turbonomic Cloud Standard

Varies - Request a Quote

Cloud

per month For customers with more than $2 million USD annual cloud spend

Entry-level set up fee?

Setup fee optional

For the latest information on pricing, visithttps://www.ibm.com/products/turbonomic…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$3,333 per month per installation

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Product Demos

IBM Turbonomic Product Tour | #6 Process Integration Digital Transformation

YouTube

IBM Turbonomic Product Tour | #5 Deep Integrations Greater Savings

YouTube

IBM Turbonomic Product Tour | #4 Automation at Scale

YouTube

IBM Turbonomic Product Tour | #3 Continuous Cost Optimization

YouTube

IBM Turbonomic Product Tour | #2 Decisions, Not Alerts

YouTube

IBM Turbonomic Product Tour | #1 Quick and Simple Set Up

YouTube

View more demos

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Features

Cloud Management

Cloud management tools provide a degree of administrative control over public, private and hybrid clouds

7.8

Avg 8.7

8
Cloud Management Security
(6) Ratings
Provision of various security capabilities such as Identity Access Management, encryption, and endpoint security
7.9
Automation and Orchestration
(6) Ratings
Provision of automated services for application migration, VM images, and configuration management
7.8
Cost Management
(6) Ratings
Provision of tools for cloud instance rightsizing and user chargeback and billing
7.9
Cloud Management Performance Monitoring
(6) Ratings
Monitoring of storage, network and application performance metrics to achieve business service levels
7.7
Governance and Compliance
(6) Ratings
Risk assessment analysis, audits and resource governance capabilities
7.4
Resource Management
(6) Ratings
Ability to manage and deliver cloud resources such as resource discovery and tagging, asset and license management and cloud-to-cloud migration
7.8
Systems Integration
(6) Ratings
Integration of internal and external systems to support multi-cloud management

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Product Details

What is IBM Turbonomic?

IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by cloud, infrastructure operations, and architecture to assure application performance while eliminating inefficiencies by dynamically resourcing applications through automated actions. IBM states that Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years over not using a cloud cost optimization solution. For organizations practicing FinOps, IBM Turbonomic helps accelerate the Optimize and Operation phases of the FinOps journey.

https://ibm.biz/Turbonomic_product_page

IBM Turbonomic Screenshots

Screenshot of IBM Turbonomic Action Center, where it shows the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.

Screenshot of IBM Turbonomic Application, a view that shows the global environment across private and public infrastructure from the context of individual application components. Users can optimize one application at a time by viewing each app's pending actions. The Supply Chain at left shows all of the entities across applications and their interdependencies.

Screenshot of the IBM Turbonomic Cloud Executive Dashboard, an out of the box dashboard that allow users to rapidly communicate value to executives. This view shows the cloud cost savings opportunities realized and not yet realized over any time period.

Screenshot of the IBM Turbonomic Action Center, a display of the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.

Screenshot of an IBM Turbonomic Cloud view, where the public cloud environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in the public cloud(s) and their interdependencies.

Screenshot of the IBM Turbonomic On-Prem viewl that shows the user's private data center environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in data center(s) and the interdependencies between them.

IBM Turbonomic Videos

Turbonomic in 2 minutes: Optimizing performance and cost across public, private, hybrid and multicloud

IBM Turbonomic Differentiation

IBM Turbonomic Competitors

IBM Turbonomic Technical Details

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Windows, Linux
Mobile Application	No
Supported Countries	Global
Supported Languages	English

IBM Turbonomic Downloadables

Frequently Asked Questions

IBM Turbonomic starts at $3333.

VMware Aria Cost powered by CloudHealth, Spot by NetApp, and Densify are common alternatives for IBM Turbonomic.

Reviewers rate Cloud Management Security highest, with a score of 8.

The most common users of IBM Turbonomic are from Enterprises (1,001+ employees).

IBM Turbonomic Customer Size Distribution

Consumers	0%
Small Businesses (1-50 employees)	25%
Mid-Size Companies (51-500 employees)	25%
Enterprises (more than 500 employees)	50%

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Comparisons

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Reviews and Ratings

(273)

Attribute Ratings

Reviews

(1-25 of 25)

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February 06, 2024

Automation , resource management and performance management

Verified User

Engineer in Information Technology

Gambling & Casinos Company, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

fast response , and tickets are dealt with promptly and the support engineers we have spoken to seem to understand the product very well, so we find we always get useful and correct information , without having to chase down the tickets.

March 20, 2023

Tool of excellence for the administration of resources in the cloud or any backup source.

Kenzie Cranston Lee

Technical Support Engineer

GE (Mechanical Or Industrial Engineering, 10,001+ employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

For all IBM products, support is its strong point, we can always count on the support of its products, and Turbonomic also has these robust qualities; from my technical point of view, I consider that this software is the best to carry out robust monitoring to improve throughout our business environment, we can import and download very detailed reports directly just by having the appropriate administrative permissions.

September 09, 2022

It is expensive. We could only afford to have a small number of critical virtual machines monitored due to cost.

Verified User

Manager in Information Technology

Government Administration Company, 201-500 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

because it seems that when I call in I get someone that doesn't seem to understand it is hard being a person with hard of hearing. they try but hearing isssues and a support person with a heavy accent i catch about maybe 2-3 words. IBM should work on that issue.

July 30, 2022

IBM Turbonomic, great tool for assisting in migrations and to optimize.

Verified User

Consultant in Information Technology

Information Technology & Services Company, 10,001+ employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

IBM Turbonomic support team was always forward thinking on best practices on assisting us in better using the tool for our environments.

January 07, 2022

Highly recommend Turbo for your company

Chris Bannoura

Sr. System Engineer

Liquidity Services (Retail, 501-1000 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Fast, knowledgeable, helpful, results.

November 07, 2021

Turbonomic Rocks the Virtual Management World!

Rodney Barnhardt

Server Administrator

Charlotte Pipe and Foundry Company (Building Materials, 1001-5000 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

I have always found Turbonomic's support to be very responsive to any issue I have had. If the problem has required engineering or code changes, they have been great about sending me regular emails letting me know they are still working on it and that they have not forgotten me. Once there is a code change to address my issue, they have contacted me to apply it to ensure my problem is resolved.

November 05, 2021

VMTurbo Operations Manager - Plan and Maintain a Healthy VM Environment

Verified User

Manager in Information Technology

Logistics and Supply Chain Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

When I contact support I get a quick response and they are able to solve my problem quickly. I also get a sense that they want to make sure that we are getting value from the product and walk me through whatever steps are needed to accomplish my goals.

November 05, 2021

Why I use Turbonomic...

Verified User

Administrator in Information Technology

Education Management Company, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Turbonomic is responsive and receptive to what I communicate to them as my problems/concerns. They also not only fix the issue but they explain what caused the issue and how to prevent it from recurring.

September 23, 2017

VMTurbo has great dashboards

Verified User

Project Manager in Information Technology

Logistics and Supply Chain Company, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

They are very knowledgeable. They respond quickly. We get proactive calls. We get training on the product. We get courtesy calls to see how we are coping. I cannot rate the support from VMTurbo high enough, they are a great team

September 22, 2017

Turbocharge your environment with VMTurbo!

Verified User

Employee in Information Technology

Hospital & Health Care Company, 10,001+ employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Based on past experience working with support they are very knowledge on the product and fast to resolve any issues.

September 21, 2017

Easy

Verified User

Administrator in Information Technology

Gambling & Casinos Company, 201-500 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Solid quick responses.

September 21, 2017

Turbo charge your cluster Turbonomic

John Dopson

Senior Network Engineer

CHANEL (Luxury Goods & Jewelry, 10,001+ employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

knowledgeable and friendly.

September 19, 2017

A tool that does it all!

Gabriel Munoz

Sr. Systems Administrator

THE BON-TON STORES, INC (Hospital & Health Care, 201-500 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Any time we've had to engage their support or sales team they have been available and knowledgeable.

September 12, 2017

Turbonomic review for school district

Scott Trautwein

Director of Technology

Brush School District Re 2j (Education Management, 201-500 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

All issues I've had they have been able to resolve quickly. They are very responsive and don't waste your time with basic troubleshooting steps (reboot the device, turn it off/on....)

September 12, 2017

TurboCharge your VMware environment, includes predictability engine!!

Verified User

Engineer in Information Technology

Investment Management Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Support is quick and always helps and willing to follow up.. They call you for upgrades to the product and schedule things well in advance. They are highly pro-active. The best vendor I have ever used.

February 02, 2017

Success with VMTurbo

Verified User

Engineer in Information Technology

Banking Company, 1001-5000 employees

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

When I need them I get next day engineer. Its fine since when it does work. It works great. Having is down for 24 horus is not going to break much of anything.

February 14, 2016

VMTurbo Review

Tarun Verma

Consultant - Messaging

HCL Technologies (Infrastructure Services Division) (Information Technology and Services, 10,001+ employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Technician and account managers are spontaneous and active on our queries.

November 28, 2015

Fantastic software, required for vmare essentials

Verified User

C-Level Executive in Corporate

Public Safety Company, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

They realize this is a business critical product and give great support.

November 24, 2015

VMTurbo - Take off in getting your infrastructure under control!

Giles Ogram

Technical Architect

CGI (Information Technology and Services, 10,001+ employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

VMTurbo has both user/community forums (called the GreenCircle) as well as a support team for contracted customers. The technical team monitor the user forums and quite often supply solutions within that area. You normally receive a response from other users within a few days. The Technical support team respond back straight away.

November 19, 2015

VMTurbo helps me fully utilize the equipment I have and to plan for future growth

Don Peterson

Enterprise Server & Support Manager

Sterilite Corporation (Consumer Goods, 1001-5000 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Support has been great and if support can't help with your issue they will engage with their developers to get your issue resolved.

November 17, 2015

VMTurbo: Optimization of interaction between IT administrators and IT management!

Jakob Bolstad

IT Operation Manager

Møre og Romsdal fylkeskommune (Government Administration, 1001-5000 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Much more than expected, and seriously follow up, in a way that makes us look into our own implementation and usage methods. Just brilliant customer service.

October 02, 2015

Watch your VMs fly with VMTurbo!

Feather, Joshua

IT Manager

onTop Technology Corp. (Information Technology and Services, 11-50 employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

They have answered any questions we had or problems with the product very quickly.

September 24, 2015

VMTurbo, just the operations performance boost you needed.

Kevin Stay

Sr. Engineer

Varian Medical Systems (Medical Devices, 5001-10,000 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Just this week we had an issue where security permissions we had done wrong were causing problems in VMTurbo Operations Manager. Despite this being our fault the service request was handled very quickly. In addition we are routinely contacted proactively to see if there is anything we need or they could do for us.

September 23, 2015

VMTurbo with NFS

Verified User

Analyst in Information Technology

Computer Software Company, 201-500 employees

Score 5 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

It's a good monitoring tool, that's where it shines. However, I don't like the policy set up and the planning tool gave us some crazy results after defining all the parameters in detail.

December 23, 2014

Why you need VMTurbo to reduce costs and increase efficiency. 5 minutes is all you need.

Nick Casagrande

Director of Information Technology

Southern Waste Systems (Environmental Services, 501-1000 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Very knowledgeable staff

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