Skip to main content
TrustRadius
TweetDeck

TweetDeck

Overview

What is TweetDeck?

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

Read more
Recent Reviews

TrustRadius Insights

TweetDeck is a highly regarded tool that has been lauded by users for its diverse range of use cases. Users have found it remarkably …
Continue reading
Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is TweetDeck?

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

8 people also want pricing

Alternatives Pricing

What is Hootsuite?

Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid…

What is Buffer?

Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

Return to navigation

Product Demos

TweetDeck Quick Demo for Mitch

YouTube

How to get all twitter tabs at one place - Tweetdeck

YouTube

how to use Twitter and Tweetdeck plus a Secret Bonus

YouTube

TweetDeck Demo

YouTube

Tweetdeck Demo

YouTube

TweetDeck User Stream Preview Demo

YouTube
Return to navigation

Product Details

What is TweetDeck?

TweetDeck Video

Learn how to use some of the basic features of Tweet Deck

Frequently Asked Questions

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

12mass and Crowdbooster (discontinued) are common alternatives for TweetDeck.

Reviewers rate Usability and Support Rating highest, with a score of 8.

The most common users of TweetDeck are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(123)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TweetDeck is a highly regarded tool that has been lauded by users for its diverse range of use cases. Users have found it remarkably useful for managing multiple Twitter accounts, allowing them to access different accounts with ease and ensuring that the correct content is sent out via the correct account. This is particularly valuable for businesses and individuals who need to maintain separate accounts for different purposes or clients. Additionally, TweetDeck is widely used by editorial and media opportunity staff members to schedule and monitor Twitter posts across multiple accounts. This functionality allows them to schedule posts in advance, freeing up their time to focus on other work without any delay. The ability to create and manage multiple lists within TweetDeck is another feature that users appreciate. It enables them to focus on specific topics and interests in one window, making it easy to stay updated on the latest news and conversations within those areas.

Moreover, TweetDeck serves as an indispensable tool for scheduling tweets as event reminders, such as webinars or conference calls, and other internal activities. It also proves beneficial in simplifying lead collection and developing connections with potential affiliates and brand ambassadors. Furthermore, marketing departments find great value in using TweetDeck to monitor and listen to all Twitter activity. It helps them address the business problem of social listening by monitoring brand awareness and recognizing current brand sentiments among the audience and the general public. Users have described TweetDeck as accurate and efficient when it comes to managing multiple Twitter accounts. Its real-time functionality allows for tweeting in the moment while also providing the option to schedule tweets, add images, and send direct messages to other users. The platform's ability to monitor important feeds, mentions, favorites, and direct messages for both personal and business accounts has proven valuable in fostering engagement with one's audience and staying informed.

PR departments also utilize TweetDeck extensively to track different accounts and engagements for various clients. This allows them to monitor activity effectively and identify relevant press opportunities. Similarly, organizations find value in using TweetDeck to monitor mentions on Twitter, schedule tweets, and manage all Twitter activity. It provides an efficient tool for social media management and allows for scheduling posts in advance. TweetDeck's user-friendly interface and the ability to view multiple timelines in one place have received positive feedback from users. The real-time data provided by the dashboard is highly regarded, as it allows users to track, organize, and engage with their feeds effectively. The overall experience provided by TweetDeck has been described as highly valuable for marketing teams, social media departments, and individuals seeking to keep their accounts organized in one concentrated area, saving time and allowing for posting to multiple accounts simultaneously. Users have also praised TweetDeck for its ability to manage Twitter automation across teams, providing a seamless platform to monitor and engage in Twitter conversations. This is particularly helpful for marketing teams looking to maintain a consistent and active social media presence.

With its diverse range of use cases across various industries and purposes, TweetDeck continues to be a go-to tool for managing multiple Twitter accounts, scheduling posts in advance, monitoring important feeds and mentions, engaging in conversations, tracking accounts for PR activities, monitoring brand awareness, organizing social media accounts, automating postings across teams, and enhancing overall social media management efficiency.

Users commonly recommend TweetDeck for the following reasons:

  • Managing multiple Twitter accounts: Many users suggest using TweetDeck to efficiently manage multiple Twitter accounts. It allows businesses and individuals to easily switch between different accounts, making it ideal for social media managers, celebrities, politicians, and anyone who needs to keep track of multiple profiles.

  • Scheduling and automating tweets: Users find TweetDeck's scheduling feature valuable for planning and automating their Twitter feed. This helps save time and maintain a consistent presence on the platform. Additionally, scheduling tweets can be useful for optimizing social media use and staying up to date on live tweet issues and topics.

  • Tracking engagement and impact: TweetDeck offers tools for monitoring conversations, tracking engagement with bit.ly, and analyzing the impact of tweets. This functionality is highly recommended for businesses looking to optimize their Twitter marketing efforts or individuals seeking greater visibility in their personal or professional accounts.

Overall, TweetDeck is seen as a reliable solution for managing Twitter accounts effectively, improving social media monitoring, and maximizing engagement on the platform. Its simplicity, functionality, and ability to customize the dashboard make it a popular choice among users.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
January 04, 2013

Good free tool.

Vinny Poliseno | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • It supports digital marketing both pushing and receiving
  • List management
  • Multiple handle management
  • Adding multiple views
  • Monitoring messages where you aren't tagged.
  • For example...if somebody writes "Hey @CompanyName I really don't like your product" you'll be notified. However, if somebody writes "Hey Company Name I really don't like your product" you won't get any notifications.
  • There is one way to manage this. You'll need to create a search column for each every term you'd like to follow which make your column management unbearable if you create more than 2.
  • Free tool
  • Easy customer service tool for company Facebook & Twitter
There is no cost associated with TweetDeck.
Good free tool to get your organization started in pushing out digital marketing.
4
The people I know of using this product are all within the marketing team.
4
Again this is a free tool where I think multiple people within my organization use but I only deal with the employees within the marketing side of the house. I give them a basic run over of how to use the tool but nothing beyond that.
  • Social Media Management
  • Digital Marketing
Twitter.com
Sysomos, Radian6, Meltwater Buzz, UberVu
  • Implemented in-house
Easy download and launch of application.
  • Self-taught
Yes, I was able to pick the tool up pretty easily as this is a free tool. You'll need Twitter working knowledge but besides that...it's pretty straight forward.
No
I've never seen any support for this product...maybe some online.
I've never seen any real customer service for this tool.
It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range.
TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
Besides posting multiple times when stuck in a loop not other real issues.
  • Twitter
  • Facebook
Just providing login credentials.
  • LinkedIn
I don't believe but one never knows.
I have no relationship with the vendor.
This is a free downloadable tool.
Score 9 out of 10
Vetted Review
Verified User
  • Tweetdeck is great for monitoring several terms at once, and providing desktop notifications.
  • Mobile integration – the iphone and ipad apps do not provide the same kind of view.
  • Allows us to respond to constituents in the most timely manner possible – saving us time and time is money.
We have compared TweetDeck to both HootSuite and Twitter Web. HootSuite is definitely better on analytics. The absence of even basic analytics in TweetDeck is problematic. However, there is a cost for this on the HS platform. TweetDeck has one main advantage over Twitter Web: TweetDeck has multiple display screen and Twitter Web displays everything in a single screen.
54
Four as a part of their full time jobs (Director of Emerging Media, Community Manager, and Social Communications Manager) within the Social Media department. Also approx. 50 people use Twitter as a small part of their jobs.
4
Four users within the social media department.
  • Although we didn’t purchase (it’s free) the problem was finding one central place to monitor everything that was being said about our brand on Twitter, and Twitter’s web platform only shows mentions or search terms one at a time.
  • We primarily use it for listening and also customer support (we intervene if somebody is having a problem or saying something negative).
We’ve always used Tweetdeck for Twitter monitoring.
  • Implemented in-house
  • Self-taught
Very easy to learn.
No
I've never been able to get a support person on the phone to address any questions I've had. That being said, it is a free platform.
The interface is clean and easy to configure.
No major downtime, only some small blips.
Return to navigation