Name: TyMetrix 360°
Rating: 1 (1 reviews)
Author: Wolters Kluwer

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Performance Testing

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Enhanced 911 (E911)

Enterprise Generative AI

Integrated Workplace Management (IWMS)

Payment Facilitation

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

Employee Monitoring

HR Management

Payroll

Recruitment Agency

Stock Option Plan Administration

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Application Performance Management (APM)

Cloud Migration

Cloud Storage

DevSecOps

Firewall

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Product Implementation Services

Robotic Process Automation (RPA)

Telecom Expense Management (TEM)

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audience Engagement

Content Management

Cross-Channel Campaign Management

Email Marketing

Email Testing

Employee Advocacy

Enterprise Marketing Management

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Cloud Access Security Brokers

Secure Access Service Edge (SASE)

User and Entity Behavior Analytics (UEBA)

Security

Camp Management

Digital Forensics

Estate Planning

Vertical-Specific

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SimpleLegal in California offers their flagship application for legal time tracking and billing.

TyMetrix 360°

Legal Billing Software are time tracking applications for firms and lawyers that track time or billable hours. Applications can integrate with case management or accounting systems and may include ebilling and invoicing internally. They basically exist to ensure that hours are tracked accurately and that remuneration requested is appropriate for hours worked.

Legal Billing

Likelihood to Recommend

Wolters Kluwer is a global leader in professional information, software solutions, and services for tax and accounting, financial and corporate compliance, corporate performance and ESG, healthcare, and legal and regulatory sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.  For more information, visit <a href="http://www.wolterskluwer.com/" rel="">www.wolterskluwer.com</a>.<br><br>CCH Tagetik is part of Wolters Kluwer's ecosystem serving the Office of Finance. We provide an integrated approach to information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject-matter experts for customers to navigate complex challenges that face the Office of the CFO today. With over 185 years of experience in the markets we serve, Wolters Kluwer has become a trusted expert in tax and accounting, corporate performance management, supply chain planning, and ESG compliance. Visit <a href="https://www.wolterskluwer.com/en/solutions/cch-tagetik" target="_blank" rel="nofollownoopener">CCH Tagetik Website</a> for more information.

Wolters Kluwer

e-Billing and Legal Matter Management solution that is easy to use,
simple to learn, and ready-built for the way you work.

TyMetrix® 360° is a SaaS-based e-Billing and Matter Management solution that enables organizations to streamline virtually every dimension of managing legal matters and costs on a ready-built, highly configurable, and secure technology framework.

Progress ShareFile

Adobe Acrobat

Snagit

Microsoft Office 2016 (discontinued)

Time Matters

ASCENT

WordPerfect Office

Attorney/President

TyMetrix® 360° 2018-03-23 10:15:43

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Security risks

Confidential information

Help section

Auto generated

Easy to submit

Able to submit

Line item

Internet explorer

Streamlined process

Easy communication

Easy to use

Easy to find

Find help

Simple and fast

Home

Legal Billing Software

TyMetrix is used by our entire organization because certain insurance companies require us to use it. Unfortunately, it does not solve problems for us, it creates them. We have no choice and have to use the program because we don't get paid if we don't submit our bills using the program. I've used many other eBilling programs (such as Allegient, LegalExchange, Ascent, Advocator and BottomLine) and all of them are far superior to TyMetrix 360.

I can think of no redeeming qualities of TyMetrix 360. It doesn't do anything as well as any other of the eBilling programs I have used.

Let's start with a basic one: When you click on the "My Matters" tab, you should get to see your matters. Instead, you have to click on "all matters" and then search for your matters. The "My Matters" tab is useless.
The help section is abysmal. It has improved slightly over the past three years, but they don't seem to understand the areas where users need help.
It should be easy to submit invoices in an eBilling program. The program already has all of the matter data (client ID, Matter ID, tax ID, billing rates for each attorney etc.) associated with the matter. That should not need to be included in the LEDES file submission. You should be able to submit an invoice that has only the time duration, attorney initials, Phase and Task Codes, expense or time identification, and description of work for each line item with the program then assigning the rest of the info: billing rate (based upon attorney initials) , timeslip total (duration times billing rate), total for invoice, attorney tax id , client ID, matter ID, etc.
The program only works with Internet Explorer or Chrome. Both are major security risks for a law firm and should not be used for submission of confidential information. The program needs to be updated to work with other browsers.

The impact of this program on my law firm is entirely negative. I spend inordinate amounts of otherwise valuable billable time submitting my invoices. (I refuse to pay the exorbitant monthly subscription that will theoretically eliminate the user-unfriendly-ness of the product.
If you ae with an insurance company that is thinking of using this product, remember that we lawyers are your partners in defending your insureds. We don't object to you reviewing our bills and making sure that you are getting charged appropriately; but there are other eBilling solutions out there that won't be major headaches for the law firms on your panels. Get some lawyers to evaluate the eBilling programs you are considering and choose one that meets your needs without frustrating your law firms.

WordPerfect Office, Adobe Acrobat DC, Microsoft Office 2016, LexisNexis Time Matters, Snagit, Citrix ShareFile

TyMetrix 360°

Overview

What is TyMetrix 360°?