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Uber Eats

Uber Eats


What is Uber Eats?

Uber Eats is an online ordering platform available to restaurants and grocers, from Uber Technologies headquartered in San Francisco, providing an ecommerce option for food delivery.

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Uber Eats has become a go-to solution for users looking to enjoy the convenience of food delivery while saving time and effort. Users have …
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What is Uber Eats?

Uber Eats is an online ordering platform available to restaurants and grocers, from Uber Technologies headquartered in San Francisco, providing an ecommerce option for food delivery.

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  • Premium Consulting/Integration Services

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Product Details

What is Uber Eats?

Uber Eats Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Uber Eats has become a go-to solution for users looking to enjoy the convenience of food delivery while saving time and effort. Users have found that the platform solves the problem of delivering good quality food in a short period of time, making it ideal for busy individuals who need quick and nutritious meals at the office or when they don't have time to cook. The software is praised for its ease of use in finding good restaurants and placing orders effortlessly, allowing users to enjoy delicious food without leaving their desk or going out in bad weather.

One of the main benefits of using Uber Eats is the wide selection of restaurants available, offering a variety of food options to satisfy everyone's preferences. Customers appreciate the acceptable prices on the platform and frequently take advantage of money-saving offers, making it budget-friendly compared to other food applications. They also appreciate the ability to order food instantly and choose from a range of options, making it a flexible and user-friendly method for both personal and professional purposes.

While there are positive experiences with Uber Eats, some users have encountered difficulties with customer service, delivery issues, and technical problems with the app. However, overall, Uber Eats has proven invaluable in providing quick and easy lunch ordering during meetings, ensuring a seamless workflow while satisfying employees' food needs. It also helps businesses save time and increase efficiency by catering for company events or ordering meals for office meetings. Additionally, educational institutions utilize Uber Eats to allow teachers to order individual lunches without leaving their classrooms, enhancing convenience within the school setting.

Users have made several recommendations based on their experiences with Uber Eats. The three most common recommendations include:

  1. Use Uber Eats for convenient food delivery without leaving your location. Many users appreciate the convenience of being able to order food from their favorite restaurants without having to leave their home or office.

  2. Take advantage of deals and referral codes to earn discounts. Users suggest checking the app for special promotions and using referral codes to save money on their orders.

  3. Be mindful of possible order inaccuracies and communicate with the driver for a smoother delivery experience. Some users have reported occasional mistakes in their orders, so it is recommended to double-check orders upon delivery. Additionally, maintaining good communication with the driver by providing additional instructions for parking or door location can help ensure a seamless delivery process.

Overall, users find Uber Eats to be an affordable and convenient food delivery service, especially when looking for restaurants that offer a wide variety of items. While there may be some room for improvement, these recommendations highlight the positive aspects of using Uber Eats for hassle-free food delivery.


(1-2 of 2)
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Polly Brake | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Mainly our campus uses Uber Eats to order individual lunches. These orders are placed on each employee's individual accounts. This option allows our teachers the option to order out without leaving their classrooms.
  • Pairs with Great Restaurants
  • Allows Store-to-Door Service
  • Prices are reasonable for app usage
  • Usage fees can become high
  • Drivers are not always on time
  • Depending on Restaurant, food is cold upon arrival
Needing food on a timely basis with schedule, the drivers have done an exceptional job of getting to the campus on time. Receiving food hot or warm, is not always the best.
  • Ease of Use
  • Able to Receive Food on a Timely Basis
  • Arrives within the time requested
  • Allows employees to take a break and eat
  • Opportunity to order out and not leave campus
  • Cost can become too high
No other products have been evaluated from the list provided.
Michael Stromberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At Adi's Chinese Food we use Uber Eats to help solve our delivery problems. In the past year, we have found it very hard to keep delivery drivers or enough employees to make our deliveries ourselves so we rely on Uber Eats as a delivery source of our food to our customers. In addition, Uber Eats brings to us a lot of their customers looking for our type of food.
  • Uber Eats does a great job delivering our food to our customers.
  • Uber Eats brings us new customers.
  • Uber Eats has great customers service and a good ordering and delivery platform.
  • If I could suggest an improvement on Uber Eats it would be to just separate the ready and print button on the tablet as when we are in a hurry we sometimes touch the wrong button creating minor problems.
Uber Eats supplies drivers to deliver our food to our customers hot and fresh. Uber Eats also brings us new customers to try our food. They do a great job in our area all year round and ramp up drivers during our busy times. We are glad that we partnered with Uber Eats to help our business grow.
  • Uber Eats seems to have enough drivers in our area to get the job done.
  • Uber Eats brings us new customers.
  • Uber Eats tablet is easy to use and they have good customer service.
  • Uber Eats has a good impact on our revenue by supplying drivers to get our food to our current customers and bringing us new customers.
  • Although Uber Eats charges a large percent of our sales to our customers, they also bring us a good and needed service that we have a hard time supplying ourselves.
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