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Ubiquiti Wireless WAN

Ubiquiti Wireless WAN

Overview

What is Ubiquiti Wireless WAN?

Ubiquiti Networks offers wireless WAN.

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Recent Reviews

TrustRadius Insights

Ubiquiti Wireless WAN has been widely adopted by businesses due to its reliability and ease of management. Users have found it easy to …
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Ubiquiti for all!

9 out of 10
July 25, 2022
Incentivized
We use these APs in some of our clients offices, they work great and super simple to configure. They do the job of extending the clients …
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Ubiquiti Wireless Review

10 out of 10
October 20, 2020
With fifty locations and a variety of equipment in place we decided to standardize on a single platform for switches, wireless access …
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Product Details

What is Ubiquiti Wireless WAN?

Ubiquiti Wireless WAN Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ubiquiti Wireless WAN has been widely adopted by businesses due to its reliability and ease of management. Users have found it easy to deploy, configure, and update, making it a popular choice as the primary WiFi solution in numerous sites. It offers differentiated SSIDs and isolated networks, catering to both administrative and industrial environments.

One of the major advantages of Ubiquiti is its cost-effectiveness; there are no annual licensing fees, making it more affordable compared to other solutions. Many clients have successfully deployed Ubiquiti access points, achieving extensive coverage even with a limited number of devices. For example, one client was able to cover a 65000 sq ft building using just 10 UniFi UAP-AC-HD access points.

Ubiquiti devices have proven their reliability beyond office settings. They have been used to establish reliable links between schools, demonstrating solid performance in various weather conditions. However, some users have reported occasional interference issues when using the AF-5 device, requiring continuous monitoring and adjustment due to the crowded 5GHz band.

Overall, Ubiquiti Wireless WAN offers stability and ease of management, making it suitable for various use cases such as site-to-site connectivity and advanced installations with high-reliability requirements. From offices to manufacturing facilities, Ubiquiti ensures reliable connectivity across different areas. Additionally, it also serves well for personal use, providing seamless transitions between wireless access points and PoE switches for enhanced security.

Quality and Durability: Users and reviewers have consistently praised the quality and durability of Ubiquiti devices, with multiple users noting their solid build and reliability. These devices are known for their long-lasting performance.

Extensive Features: The extensive features offered by Ubiquiti devices have been highlighted by numerous users, providing them with a wide range of options and functionalities to meet their specific needs. Users appreciate the versatility that these devices offer.

Ease of Configuration: Many users have mentioned the ease of configuration and installation of Ubiquiti devices, making them accessible to users of varying technical backgrounds. The simple setup process ensures a hassle-free experience for all users.

Limited Device Support Time: Some users have mentioned that they would like to see increased device support time in the latest Unifi controller versions. They have expressed a desire for longer periods of support to ensure their devices remain up-to-date and compatible with new features and improvements.

Confusing Control Panel for Novices: A few reviewers found the control panel of the product confusing, particularly for those who are new to networking. They suggested that improving the navigation and providing clearer instructions within the control panel would be beneficial for novice users to better understand and utilize its functionalities.

Lack of Phone Support: Several customers expressed frustration with the lack of phone support, as they can only rely on email or chat for assistance. They believe that having access to phone support would result in quicker issue resolution and a more personalized level of support.

Attribute Ratings

Reviews

(1-12 of 12)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
To provide and support a wireless network for my house and my family's business. A seamless transition between wireless APs and PoE switch to provide power to APs and cameras to add security. My Edge router provides enough computing power to set up and support the network with countless options for ease of use and providing the necessary security in this day and age.
  • Nice GUI.
  • Set and Forget.
  • Price for quality.
  • Transition between Unifi vs Edge GUI.
  • Some setting still need CLI.
  • Necessity of CloudKey.
I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
There were different, highly varying instances of using Ubiquiti wireless products in my organization, for both internal and third-party use. We mainly use it for networking when we need site-to-site connectivity, as well as for simple wireless LAN when commercial home, SOHO, or prosumer solutions do not meet the more advanced and high-reliability requirements of the installation.
  • Price to performance
  • Ease of configuration
  • Long term support
  • Difficult to troubleshoot
  • Challenging for extensibility
  • Dim LEDs
  • Limited retail availability in my region (Philippines)
The moment a deployment would need site-to-site connectivity or multiple access points, I turn to Ubiquiti. These scenarios are where I think Ubiquiti's main strengths, the ease of configuration and price to performance, shine. If long-term support is needed, I'll also trust Ubiquiti for that, since even their legacy APs dating back more than 5 years ago at the very least still adopt and work — something which I, unfortunately, see less of, even in B2B IT. For simpler deployments that can be covered by a single access point and/or an unmanaged switch, I don't think Ubiquiti's offerings shine as much compared to competitors.
July 25, 2022

Ubiquiti for all!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use these APs in some of our clients offices, they work great and super simple to configure. They do the job of extending the clients wifi coverage to all areas needed and the speeds are fantastic. They are also super reliable, with issues occurring somewhat rarely and usually aa restart to the ap resolves it.
  • Extends wifi coverage
  • Door access system
  • Camera system feature
  • Features only available to legacy option
  • Support could use some work
  • Stock has been hard to come by for some of their product lines
It's well suited for extending the coverage of your wifi in those areas that need that extra bump. If you have use for the protect system that's a plus and it comes with the product already which is great.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For almost four years, our business has relied on Ubiquiti Wireless WAN. When it comes to wireless networks, we previously relied on unstable and difficult-to-manage technology. Through my exploration of the market, I came upon Ubiquiti's offering. As a whole, our company's wireless network is served by this solution, which allows us to keep the administrative building and the factory's internal wireless networks separate and secure while yet allowing for easy and convenient connectivity.
  • Synchronization with the closest Ubiquiti device happens automatically.
  • Easily monitor and control all of your linked devices individually.
  • Separate and secure SSIDs may be made using VLAN.
  • Better tracking of connected devices and their respective times and dates.
  • The newest unified controller versions have extended device compatibility.
  • Find a networked gadget by entering its MAC address.
Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.
Matthew Dunn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have many Clients using Ubiquiti Access points- One is a 65000 sq ft building that I used 10 Ubiquiti Networks UniFi UAP-AC-HD to cover the entire building. Way Overkill Could have used 5 but it works great. Other clients have 1 or 2 setups and have great speed and Coverage
  • Great Coverage
  • Fast speed
  • Roaming connections
  • Reset from the poe adapter doesn't seem work for me.
  • Control panel can be confusing for novices.
  • Additional mounting options.
I have found these Ubiquiti devices far outperform other devices in the same price range and some even more expensive units. They cover all the areas I need and can be implemented in a very short amount of time and effort. A ceiling mount isn't always an option and I am not sure how mounting on a wall affects performance.
GILIAN HASS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our company, we have been using Ubiquiti Wireless WAN for over 4 years. In the past, we used equipment for wireless networks that did not have stability and was not easy to manage. After researching the market, I discovered Ubiquiti's solution. We use the solution in our company to serve the entire wireless network, whether in the administrative part, as in the industrial part with differentiated SSIDs and isolated from the main network, with this solution it was possible to be connected either in the administrative building or inside the factory in a simple and safe.
  • Creation of distinct and isolated SSID's by VLAN.
  • Automatic connection to the nearest Ubiquiti device.
  • Easy management of connected clients per device.
  • More detailed logs of devices, connection date and time.
  • Device support time in the latest unifi controller versions (increase).
  • Search for a connected device by your MAC.
The Ubiquiti Wireless WAN solution can be used in both small and large corporate environments. However, as it has a rather high cost, its cost-benefit is greater in medium and large corporations, as small corporations may not take advantage of as many resources as the integration between Wi-Fi devices. In medium and large corporations, resources like this represent a very great facility in network management and in the availability of the connection in a transparent way at different points of the company, together with the security of isolated networks logically being made available by the same Wi-Fi device.
Kevin McCusker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ubiquiti Unifi is used as primary WiFi at many of our sites. Unifi is easy to implement, configure, update and use from a single [pane] of glass. We utilize them in both the office setting and the manufacturing setting with gives us reliable connectivity throughout both areas.
  • Easy configuration
  • Easy Management
  • Great coverage
  • Affordable pricing
  • Durable
  • Sometimes hard to keep up with all the new releases
I have discovered that the wifi range is less than a few other vendors that I tested so we do need to have more devices for the coverage that we need but the price per device is much more affordable than some of the enterprise solutions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I implemented Ubiquiti Wireless WAN on several of my clients on my own.Install this brand because in prices / quality it is the best there is, the administration and implementation are very easy. It has a system that can manage the platform from anywhere and that for clients is the best there is.
  • Easy installation
  • Very friendly web management
  • The connection to the equipment by console is not as easy as other equipment
Install many equipment of this platform in lower middle class hotels, the operation is very good for this type of situation, as I said before price / quality. Customers are very satisfied with the performance and over time they do not present failures. The unifi teams for this type of business are the best and the company always presents updates for their teams, they are very complete.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've deployed Ubiquiti Wireless at several of my clients. The decision to go with Ubiquiti was based on ease of deployment and management. Physical installation and configuration is easy by todays standard. One thing to note: you can't log directly into a standalone AP. You must use their software to con
  • Mesh
  • Management
  • iOS app
  • Direct AP management for single AP installs
Well suited for large and small companies. Home use is not out of the question. This works well with companies who need a mesh network that works. One client install involved a building that was steal and concrete. Instead of running new network cabling we used existing cabling and converted the entire building to Ubiquiti Wireless WAN.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently have devices providing 4 links between schools. Two are using AF-24, one is using AF24-HD and one is using AF-5. One link using AF-24s is 1.5km (about a mile) and provides a solid link at 650-700Mbps through any weather. The AF-24HD is in a dual relay (4 devices) between schools in different towns. One link goes 8.5km (5.3miles) from a school to a water tower and the second goes 650m (about 2,000 feet) from the water tower to another school. This link has been solid at 700-750Mbps through any weather. The AF-5, which connects two schools 200m (650 feet) apart, has been having issues since it was installed. This link needs to be continually monitored and adjusted due to interference. The 5Ghz band is too crowded to be used in any area with close neighbors. Due to our wireless access points also using 5Ghz, as well as that of third-parties, almost all of the frequency is used. Moving our wireless access points off of a reserved range causes third-party wireless access points to prefer this reserved range. We are looking into replacing this with either a pair of AF-24 or AF-60 devices.
  • Solid, reliable connections on higher freqencies
  • Good view of current status of frequency congestion
  • Fairly easy installation and alignment
  • Congestion troubles on 5Ghz and 2.4Ghz
  • Auto channel switching would help with the lower frequencies
Any distance with a clear view between would work for these devices. Choosing the right device for the link is critical. Lower frequencies can go farther distances but have the issue of interference and large fresnel zones. Some areas may need a taller tower to avoid the fresnel zone. Higher frequencies have smaller fresnel zones have less interference and can potentially offer more bandwidth, however, the higher the frequency, the less range it has.
October 20, 2020

Ubiquiti Wireless Review

Score 10 out of 10
Vetted Review
Verified User
With fifty locations and a variety of equipment in place we decided to standardize on a single platform for switches, wireless access points, firewalls, and security cameras. At our headquarters we have Cisco Meraki, however the annual cost of fifty sites was daunting. We looked at several other vendors, trialed many of them, and selected Ubiquiti as our final vendor - it offers all of the features needed (cloud management being first and foremost), many of the "plus" features we desired, the cost was lower than the competition in terms of actual upfront pricing, and there is no ongoing service / management fee. The cost difference was substantial enough that we are able to migrate five sites for the cost we had budgeted for three. At each site our users have been delighted.
  • Range of coverage - The devices have great range, exceeding other vendors we trialed.
  • Quality of product - The APs are solidly built, durable, reliable, and they also have aesthetic options ("skins", aka covers) that help us blend the APs into the sites and make them unobtrusive.
  • Extensive features - The devices have all of the features of Meraki APs, Aerohive APs, etc.
  • Deep manageability - Once connected to a cloudkey, these devices are easy to manage at all levels, across all locations. From hardware to software, we never need to go onsite to manage the devices.
  • Setup - These are fairly easy to set up alone, but integrating into an enterprise network takes effort and some IT saavy. It's not something I would trust to an end-user.
I find Ubiquiti well suited to every scenario in which a wireless solution is needed.
Scott Trautwein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ubiquiti wireless for all of our wireless points. We also use them for some of our network switching, for their phones and their video cameras.
Love their products, all supported by the controller which is free, no annual licensing fees. Cost is much cheaper than other solutions, can't recommend them enough.
  • Automatically load balances based on band. Makes it simple to spread out users.
  • Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
  • Continually add new features and improvements with their FREE software upgrades
  • Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
  • No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.
If you are in an education environment that needs to provide reliable wifi to a lot of users, go with Ubiquiti. the most cost effective and reliable solution. Same with any small business that needs reliable networking.
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